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PROCUREMENT OPPORTUNITY

NHS Scotland Business Systems Technology & Systems Integration Services

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:44.

Opportunity overview

NHS National Services Scotland (NSS) wishes to procure an integrated, cloud-based software-as-a-service (SaaS) solution for Finance, HR, Payroll and Procurement functions for all NHS Scotland Boards and a Systems Implementer to design, deliver and implement the chosen SaaS solution to meet the requirements.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV48000000 — Software package and information systems

Lots

  • NHS National Services Scotland (NSS), on behalf of NHS Scotland, is conducting a single procurement process which integrates both aspects of the scope for NHS Scotland Business Systems Technology & Systems Integration Services through a Competitive Procedure with Negotiation (under Regulation 30 of the Public Contracts (Scotland) Regulations 2015). NHS Scotland requires the SaaS Technology and System Integrator suppliers to work together in partnership from the outset ("Bidding Partnership") to jointly propose a cohesive solution and delivery approach which meets NHS Scotland’s outcome-based requirements and demonstrates they are a compatible supplier partnership. There will be one procurement exercise, but two separate national contracts will be created: a contract between NSS and the System Integrator for the delivery of the implementation services a contract between NSS and the Technology Platform vendor for the consumption of the technology services Additional information: The contract value listed in sections II.1.5 and II.2.6 includes the initial contract durations and the optional extension periods. The split is as follows: Systems Integrator - 56m GBP SaaS Technology - 120m GBP The initial contract duration listed in section II.2.7 is split as follows: Systems Integrator - 36 months SaaS Technology - 156 months£206m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NP607425
Status
active
Has Recurrence
No
Review Details
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Competitive procedure with negotiation

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Second Stage

Invitation Date
21 Jul 2025, 00:00
Successive Reduction
Yes
No Negotiation Necessary
Yes

Tender Period

Ends
18 Jun 2025, 17:00

Communication

Future Notice Date
1 Nov 2022, 00:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Submission terms

Languages

en

Bid Validity Period

Duration In Days
270

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
economic
Minimum
SPD Question 4B.1.1: Economic Operators must demonstrate the following financial capacity over the last 3 years: - turnover in respect of its most recent three full financial years must have been equal to or more than GBP 10m per annum. SPD Questions 4B.5.1a, 4B.5.1b and 4B.5.2: Economic Operators must confirm they have or will be able to obtain the required levels of insurance: - Employer’s (compulsory) liability insurance = GBP 5 million; - Public liability insurance = GBP 10 million; - Professional indemnity insurance = GBP 5 million; - Product liability insurance = GBP 10 million; - Product liability insurance is not less than the sum of GBP 1 million in respect of any one incident.
Description
SPD Question 4B.1.1: Economic Operators are required to provide statement of accounts or extracts relating to their business for the previous 3 years. NSS may require Economic Operators to provide additional information to demonstrate financial standing. Additional information can include but not limited to: - parent company accounts (if applicable) – - deeds of guarantee banker’s statements and references - accountants’ references - management accounts - financial projections, including cash flow forecasts - details and evidence of previous contracts, including contract values - capital availability - guarantees may be required from parent companies and from banks. Economic Operators who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement. SPD Questions 4B.5.1a, 4B.5.1b and 4B.5.2: Economic Operators must confirm they have or will be able to obtain the required level of insurance listed below.

Applies To

supplier
Criterion 2
Type
technical
Description
SPD Question 4C.1.2 - please refer to the Project Specific Questions within section 3.1 of the NHS Scotland Business Services Programme SPD Instructions for full detail of the requirement for this section. The scoring methodology is detailed in section 3.2 of the NHS Scotland Business Services Programme SPD Instructions. SPD Question 4C.2 - Economic Operators must confirm that they are certified under ISO27001. SPD Question 4C.6.1 - Economic Operators must confirm the number of UK based staff they have certified and trained on the SaaS technology that they have chosen to use within their tender. SPD Question 4C.10 - Economic Operators must provide details of the proportion (i.e. percentage) of the contract that it intends to subcontract.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
No
Has Renewal
Yes
Description
NHS National Services Scotland (NSS), on behalf of NHS Scotland, is conducting a single procurement process which integrates both aspects of the scope for NHS Scotland Business Systems Technology & Systems Integration Services through a Competitive Procedure with Negotiation (under Regulation 30 of the Public Contracts (Scotland) Regulations 2015). NHS Scotland requires the SaaS Technology and System Integrator suppliers to work together in partnership from the outset ("Bidding Partnership") to jointly propose a cohesive solution and delivery approach which meets NHS Scotland’s outcome-based requirements and demonstrates they are a compatible supplier partnership. There will be one procurement exercise, but two separate national contracts will be created: a contract between NSS and the System Integrator for the delivery of the implementation services a contract between NSS and the Technology Platform vendor for the consumption of the technology services Additional information: The contract value listed in sections II.1.5 and II.2.6 includes the initial contract durations and the optional extension periods. The split is as follows: Systems Integrator - 56m GBP SaaS Technology - 120m GBP The initial contract duration listed in section II.2.7 is split as follows: Systems Integrator - 36 months SaaS Technology - 156 months

Value

Amount
206,000,000
Currency
GBP

Renewal

Description
Each contract will include the option to extend for up to two periods of 12 months.

Second Stage

Minimum Candidates
4

Contract period

Duration In Days
5,760

Submission terms

Variant Policy
notAllowed

Selection criteria

Description
The full list of criteria can be found within the NHS Scotland Business Services Programme SPD Instructions, saved within the Attachments area of PCS-Tender. The SPD selection process will be carried out in two stages: Stage One: Compliance Check and Exclusion Grounds (Mandatory and Discretionary)(Pass/Fail) – that the Economic Operator has submitted a complete and compliant SPD response; and whether any of the Economic Operators, consortium members and/or reliant entities (if any) are in breach of the mandatory grounds for exclusion or, in the case of the discretionary exclusion grounds, are considered ineligible at the discretion of NHS Scotland, in accordance with Regulation 58 of the Public Contracts (Scotland) Regulations 2015. Minimum Requirements (Pass/Fail) - that the Economic Operator meets the requisite economic and financial standing selection criteria deemed appropriate for the Programme set out in the NHS Scotland Business Services Programme SPD Instructions; and meets the technical and professional ability selection criteria set out in the NHS Scotland Business Services Programme SPD Instructions. Stage Two: Project Specific Questions - Bidding Partnerships who pass Stage One will have their response to the Project Specific Questions scored. The Project Specific Questions are set out in section 3.1 of NHS Scotland Business Services Programme SPD Instructions. The criteria will be applied to all Bidding Partnerships that pass Stage 1 to reduce the number of Bidding Partnerships that are invited to submit an initial tender. It is the intention of NHS Scotland that a minimum of four Bidding Partnerships achieving the highest scores will be invited to submit an initial tender.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Scotland

Delivery locations

Entry 1
Region
UKM
Entry 2
Region
UKM

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-322
Name
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Roles

buyer
centralPurchasingBody

Address

Region
UKM
Locality
Edinburgh
Postal Code
EH12 9EB
Country Name
United Kingdom
Street Address
Gyle Square (NSS Head Office), 1 South Gyle Crescent

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contact

Telephone
+44 1698794410
Organisation 2
Id
GB-FTS-115937
Name
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Roles

buyer
centralPurchasingBody

Address

Region
UKM
Locality
Edinburgh
Postal Code
EH12 9EB
Country Name
United Kingdom
Street Address
1 South Gyle Crescent

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Contact

Telephone
+44 1312756000
Organisation 3
Id
GB-FTS-324
Name
Sheriff Court House

Roles

reviewBody

Address

Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom
Street Address
27 Chambers Street

Identifier

Legal Name
Sheriff Court House

Recorded locations

  • Buyer location · Edinburgh · UKM · EH12 9EB · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-033656-2025-05-19T14:45:26+01:00compiled ·