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PROCUREMENT OPPORTUNITY

Income Maximisation Awareness Raising Programme for Front Line Workers

Llywodraeth Cymru / Welsh Government · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:42.

Opportunity overview

Contract to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£284.5k
Awarded
Not supplied
Contract signed
11 Feb 2025
Award ID
006122-2025-C257/2023/2024-1
Status
active
Location
South Wales, UKL22, CF105NB, United Kingdom
Contract value
£135k
Awarded
Not supplied
Contract signed
28 Feb 2022
Award ID
007541-2022-C221/2020/2021-1
Status
active
Location
Cardiff, UKL22, CF105NB, United Kingdom

Classification

  • CPV66171000 — Financial consultancy services
  • CPV75310000 — Benefit services
  • CPV80000000 — Education and training services
  • CPV80500000 — Training services
  • CPV80511000 — Staff training services
  • CPV80521000 — Training programme services
  • CPV80530000 — Vocational training services

Lots

  • The client aims to award a 12 month contract with the option to extend for a further 12 months, to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income. We expect the majority of the sessions to be offered at an introductory level, i.e, suitable for participants with little knowledge of welfare benefits or experience of helping service users maximise their household income. However, we anticipate there will be a body of people, perhaps people who have attended an introductory level course, or who already hold basic knowledge of welfare benefits who will want to build on their understanding of specific welfare benefits and also learn more on the practical help they can£150k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C257/2023/2024
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
7 Jan 2022, 09:00
Description
The tender will be opened using a secure Welsh Government laptop by the responsible Procurement Manager.

Address

Street Address
Home Worker's Home Address

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
7 Jan 2022, 09:00

Tender Period

Ends
6 Jan 2022, 14:00

Communication

Classification

Id
80521000
Scheme
CPV
Description
Training programme services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission

Participation Fees

Entry 1
Id
1

Type

document

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The client aims to award a 12 month contract with the option to extend for a further 12 months, to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income. We expect the majority of the sessions to be offered at an introductory level, i.e, suitable for participants with little knowledge of welfare benefits or experience of helping service users maximise their household income. However, we anticipate there will be a body of people, perhaps people who have attended an introductory level course, or who already hold basic knowledge of welfare benefits who will want to build on their understanding of specific welfare benefits and also learn more on the practical help they can

Value

Amount
150,000
Currency
GBP

Renewal

Description
12 months with a potential value of 150,000 GBP.

Award criteria

Criteria

Criterion 1
Name
Demonstrate how you will deliver the programme and how each of the aims, objectives and requirements will be met.
Type
quality
Description
30
Criterion 2
Name
Demonstrate how the expertise and skills of the team proposed will support the delivery of the programme
Type
quality
Description
20
Criterion 3
Name
Demonstration of a clear understanding of the context, challenges and priorities of the contract.
Type
quality
Description
20
Criterion 4
Type
price
Description
30

Contract period

Duration In Days
360

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
All areas of Wales

Delivery locations

Entry 1
Region
UKL
Entry 2
Region
UKL
Entry 3
Region
UKL
Entry 4
Region
UKL

Additional Classifications

Entry 1
Id
80000000
Scheme
CPV
Description
Education and training services
Entry 2
Id
80500000
Scheme
CPV
Description
Training services
Entry 3
Id
80511000
Scheme
CPV
Description
Staff training services
Entry 4
Id
80521000
Scheme
CPV
Description
Training programme services
Entry 5
Id
80530000
Scheme
CPV
Description
Vocational training services
Entry 6
Id
66171000
Scheme
CPV
Description
Financial consultancy services
Entry 7
Id
75310000
Scheme
CPV
Description
Benefit services

Published documents

Entry 1
Id
economic2
Document Type
economicSelectionCriteria
Entry 2
Id
technical2
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1044
Name
Welsh Government

Roles

buyer
centralPurchasingBody

Address

Region
UKL
Locality
Cardiff
Postal Code
CF10 3NQ
Country Name
United Kingdom
Street Address
Corporate Procurement Services, Cathays Park

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Welsh Government

Contact

Name
Gerrard O'Neill
Telephone
+44 3000257095
Organisation 2
Id
GB-FTS-111
Name
High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, The Strand

Identifier

Legal Name
High Court

Contact

Telephone
+44 2079477501
Organisation 3
Id
GB-FTS-47317
Name
Ferret Information Systems Ltd

Roles

supplier

Address

Region
UKL22
Locality
Cardiff
Postal Code
CF105NB
Country Name
United Kingdom
Street Address
4 Coopers Yard, Curran Road

Details

Scale
sme

Identifier

Legal Name
Ferret Information Systems Ltd

Contact

Telephone
+44 02920643333
Organisation 4
Id
GB-FTS-64011
Name
Llywodraeth Cymru / Welsh Government

Roles

buyer
centralPurchasingBody

Address

Region
UKL
Locality
Caerdydd / Cardiff
Postal Code
CF10 3NQ
Country Name
United Kingdom
Street Address
Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services, Parc Cathays / Cathays Park

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Llywodraeth Cymru / Welsh Government

Contact

Telephone
+44 3000257095
Organisation 5
Id
GB-FTS-138587
Name
FERRET INFORMATION SYSTEMS LIMITED

Roles

supplier

Address

Region
UKL22
Locality
South Wales
Postal Code
CF105NB
Country Name
United Kingdom
Street Address
4 Coopers Yard, Curran Road, Cardiff

Details

Scale
sme

Identifier

Legal Name
FERRET INFORMATION SYSTEMS LIMITED

Contact

Fax Number
+44 2920643331
Telephone
+44 2920643333

Award information

Award 1
Id
007541-2022-C221/2020/2021-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-47317
Name
Ferret Information Systems Ltd

Related lots

1
Award 2
Id
006122-2025-C257/2023/2024-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-138587
Name
FERRET INFORMATION SYSTEMS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
007541-2022-C221/2020/2021-1
Status
active
Award ID
007541-2022-C221/2020/2021-1
Date Signed
28 Feb 2022, 00:00

Value

Amount
135,000
Currency
GBP
Entry 2
Id
006122-2025-C257/2023/2024-1
Status
active
Award ID
006122-2025-C257/2023/2024-1
Date Signed
11 Feb 2025, 00:00

Value

Amount
284,450
Currency
GBP

Recorded locations

  • Buyer location · Caerdydd / Cardiff · UKL · CF10 3NQ · United Kingdom
  • Delivery location · UKL

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-02fa6f-2025-02-20T11:31:01Zcompiled ·