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PROCUREMENT OPPORTUNITY

Hotel Services

University of the Highlands and Islands · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:41.

Opportunity overview

The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Kingdom Security

Match pending…
Published award value
Value not stated
Awarded
Not supplied
Contract signed
8 Mar 2022
Award ID
006338-2022-UHI-RES-21967-1
Status
active
Location
St Helens, UK, WA10 4QG, United Kingdom

Kingdom Services Group Limited

Matched by exact name
Contract value
£2.4m
Awarded
Not supplied
Contract signed
14 Oct 2025
Award ID
070616-2025-UHI-RES-32671-1
Status
active
Location
Newton-le-Willows, UK, WA12 0HF, United Kingdom

Classification

  • CPV55100000 — Hotel services
  • CPV55110000 — Hotel accommodation services
  • CPV55130000 — Other hotel services
  • CPV79993000 — Building and facilities management services
  • CPV79993100 — Facilities management services
  • CPV98341000 — Accommodation services
  • CPV98341100 — Accommodation management services

Lots

  • The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
UHI-RES-32671
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1
Description
The deadline for tender submission has changed to 12:00 Noon on Friday 10 December 2021.

Unstructured Changes

Entry 1

Where

Label
Time limit
Section
IV.2.2

New Value

Date
10 Dec 2021, 12:00

Old Value

Date
7 Dec 2021, 12:00
Entry 2

Where

Label
Conditions for opening of tenders
Section
IV.2.7

New Value

Date
10 Dec 2021, 12:00

Old Value

Date
7 Dec 2021, 12:00
Entry 2
Id
2
Description
To allow for extra time for site visits, and clarification questions to be asked and answered. Thereafter, adequate time is needed to allow for tender submission.

Unstructured Changes

Entry 1

Where

Label
Time limit
Section
IV.2.2

New Value

Date
5 Jan 2022, 12:00

Old Value

Date
10 Dec 2021, 12:00
Entry 2

Where

Label
Conditions for opening of tenders
Section
IV.2.7

New Value

Date
5 Jan 2022, 12:00

Old Value

Date
10 Dec 2021, 12:00

Bid Opening

Date
4 Sept 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
UHI reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period.

Expected award period

Starts
4 Sept 2025, 12:00

Tender Period

Ends
4 Sept 2025, 12:00

Communication

Future Notice Date
1 Nov 2021, 00:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
79993100
Scheme
CPV
Description
Facilities management services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
technical
Description
Bidders must hold Protecting Vulnerable Groups Scheme in circumstances where individuals will be required to work with children and/or protected adults

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.

Renewal

Description
UHI have the option to extend for a further 2 x 12 months following the initial term.

Award criteria

Criteria

Criterion 1
Name
Expertise and Previous Experience
Type
quality
Description
10
Criterion 2
Name
Implementation Plan and Exit Strategy
Type
quality
Description
5
Criterion 3
Name
Service Delivery
Type
quality
Description
10
Criterion 4
Name
Risk Management
Type
quality
Description
10
Criterion 5
Name
Continuous Improvement
Type
quality
Description
5
Criterion 6
Name
Fair Work Practices
Type
quality
Description
5
Criterion 7
Name
Pastoral Issues
Type
quality
Description
15
Criterion 8
Type
price
Description
40

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Inverness, Dornoch, Elgin and Fort William

Delivery locations

Entry 1
Region
UKM62
Entry 2
Region
UKM6
Entry 3
Region
UKM63
Entry 4
Region
UKM61
Entry 5
Region
UKM62
Entry 6
Region
UKM6
Entry 7
Region
UKM63
Entry 8
Region
UKM61
Entry 9
Region
UKM62
Entry 10
Region
UKM6
Entry 11
Region
UKM63
Entry 12
Region
UKM61
Entry 13
Region
UKM62
Entry 14
Region
UKM6
Entry 15
Region
UKM63
Entry 16
Region
UKM61
Entry 17
Region
UKM62

Additional Classifications

Entry 1
Id
79993100
Scheme
CPV
Description
Facilities management services
Entry 2
Id
79993000
Scheme
CPV
Description
Building and facilities management services
Entry 3
Id
55110000
Scheme
CPV
Description
Hotel accommodation services
Entry 4
Id
55100000
Scheme
CPV
Description
Hotel services
Entry 5
Id
55130000
Scheme
CPV
Description
Other hotel services
Entry 6
Id
98341000
Scheme
CPV
Description
Accommodation services
Entry 7
Id
98341100
Scheme
CPV
Description
Accommodation management services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-17902
Name
University of the Highlands and Islands

Roles

buyer

Address

Region
UKM6
Locality
Inverness
Postal Code
IV3 5SQ
Country Name
United Kingdom
Street Address
12b Ness Walk

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
09
Scheme
COFOG
Description
Education

Identifier

Legal Name
University of the Highlands and Islands

Contact

Fax Number
+44 1463279001
Telephone
+44 1463279000
Organisation 2
Id
GB-FTS-33751
Name
Inverness Sheriff and Justice of the Peace Court

Roles

reviewBody

Address

Locality
Inverness
Postal Code
IV2 3EG
Country Name
United Kingdom

Identifier

Legal Name
Inverness Sheriff and Justice of the Peace Court
Organisation 3
Id
GB-FTS-46377
Name
Kingdom Security

Roles

supplier

Address

Region
UK
Locality
St Helens
Postal Code
WA10 4QG
Country Name
United Kingdom
Street Address
Mill Brow, Eccleston

Details

Scale
large

Identifier

Legal Name
Kingdom Security
Organisation 4
Id
GB-FTS-156607
Name
UHI Executive Office

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Inverness
Postal Code
IV2 3JH
Country Name
United Kingdom
Street Address
UHI House, Old Perth Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
09
Scheme
COFOG
Description
Education

Identifier

Legal Name
UHI Executive Office

Contact

Name
Katrina McEwan
Telephone
+44 1463279000
Organisation 5
Id
GB-FTS-9687
Name
Inverness Justice Centre

Roles

reviewBody

Address

Locality
Inverness
Postal Code
IV1 1AH
Country Name
United Kingdom
Street Address
Longman Road

Identifier

Legal Name
Inverness Justice Centre
Organisation 6
Id
GB-FTS-100437
Name
University of the Highlands and Islands

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Inverness
Postal Code
IV2 3JH
Country Name
United Kingdom
Street Address
UHI House, Old Perth Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
09
Scheme
COFOG
Description
Education

Identifier

Legal Name
University of the Highlands and Islands

Contact

Name
Katrina McEwan
Telephone
+44 1463279000
Organisation 7
Id
GB-FTS-113711
Name
Kingdom Services Group Limited

Roles

supplier

Address

Region
UK
Locality
Newton-le-Willows
Postal Code
WA12 0HF
Country Name
United Kingdom
Street Address
1 Woodlands Park, Ashton Road

Details

Scale
large

Identifier

Legal Name
Kingdom Services Group Limited

Award information

Award 1
Id
006338-2022-UHI-RES-21967-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-46377
Name
Kingdom Security

Related lots

1
Award 2
Id
070616-2025-UHI-RES-32671-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-113711
Name
Kingdom Services Group Limited

Related lots

1

Contracts and changes

Entry 1
Id
006338-2022-UHI-RES-21967-1
Status
active
Award ID
006338-2022-UHI-RES-21967-1
Date Signed
8 Mar 2022, 00:00
Entry 2
Id
070616-2025-UHI-RES-32671-1
Status
active
Award ID
070616-2025-UHI-RES-32671-1
Date Signed
15 Oct 2025, 00:00

Value

Amount
2,430,310.75
Currency
GBP

Recorded locations

  • Buyer location · Inverness · UK · IV2 3JH · United Kingdom
  • Delivery location · UKM6
  • Delivery location · UKM61
  • Delivery location · UKM62
  • Delivery location · UKM63

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-02dcb8-2025-11-03T17:05:32Zcompiled ·