ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

ocds-h6vhtk-02bf26

Home Office · awardUpdate, contractUpdate

Tender information last checkedLast checked 2 Oct 2026, 21:16.

Opportunity overview

The contract has been modified to extend the Transition Assistance Period (TAP) on a phased basis, comprising an initial three-month extension, followed by up to three optional additional one-month extensions. The initial three-month extension will be implemented to support the orderly transition of the Digital Interviewing service to an in-house delivery model and ensure continuity of service. The subsequent three one-month extensions are optional and may be exercised at the Authority’s discretion where required, depending on the progress of transition activities. The modification relates to the continuation of existing exit and transition support services only and does not change the overall nature of the contract. The estimated value of the modification reflects the maximum potential duration of the TAP extension (i.e. up to six months in total). The actual duration may be shorter if transition activities are completed earlier and the optional extension periods are not exercised. The contract has previously been subject to contract change notices relating to contract value adjustments and extensions in accordance with the contract provisions. This modification does not introduce any new services beyond those already provided for within the contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Business Systems (UK) Ltd

Match pending…
Contract value
£4.6m
Awarded
Not supplied
Contract signed
17 Mar 2023
Award ID
035145-2026-C20887-1
Status
active
Identifier
2199582
Location
Isleworth, UKI, TW7 4ED, United Kingdom

Classification

  • CPV72232000 — Development of transaction processing and custom software

Lots

  • Proc 645 Digital InterviewingValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-02bf26
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72232000
Description
Development of transaction processing and custom software

Lots and requirements

Entry 1
Id
Not applicable
Title
Proc 645 Digital Interviewing
Description
Further to a Prior Information Notice (PIN) ref: CF-0160200D58000000L5A4EAK1 issued on 22 April 2021, The Authority is undertaking this tender exercise to appoint suitably capable and experienced provider of a Digital Interviewing solution. It utilises the Restricted Procedure, a multi-stage procurement process that is intended to short list qualified bidders, who will in turn be invited to tender for the contract opportunity. The objective of the Selection Stage is to assess the responses to the SSQ and select Bidders to proceed to the ITT Stage of this procurement. The evaluation panel shall evaluate the SSQ responses using the selection criteria detailed in the SSQ document, which is provided on the Home Office e-sourcing portal. Bidders who pass this SSQ assessment will then be invited to tender.

Contract period

Starts
17 Mar 2022, 00:00
Ends
16 Mar 2025, 23:59

Items and delivery

Item 1
Id
Not applicable
Related Lot
Not applicable

Delivery locations

Entry 1
Region
UK

Delivery Location

Description
CR0 2EU

Buyer, suppliers and contacts

Organisation 1
Name
Home Office
Id
GB-FTS-1007

Identifier

Legal Name
Home Office

Address

Street Address
2 Marsham Street
Locality
London
Region
UK
Postal Code
SW1P 4DF
Country Name
United Kingdom

Contact

Name
Asylum Support Procurement Team

Roles

buyer

Details

Organisation 2
Name
Business Systems (UK) Ltd
Id
GB-FTS-48354

Identifier

Legal Name
Business Systems (UK) Ltd
Id
2199582

Address

Street Address
462 London Road
Locality
Isleworth
Region
UKI
Postal Code
TW7 4ED
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
High Court of England and Wales
Id
GB-FTS-1126

Identifier

Legal Name
High Court of England and Wales

Address

Street Address
Royal Courts of Justice, The Strand
Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
035145-2026-C20887-1
Title
Proc 645 Digital Interviewing
Status
active

Related lots

Not applicable

Suppliers

Supplier 1
Id
GB-FTS-48354
Name
Business Systems (UK) Ltd

Contracts and changes

Entry 1
Id
035145-2026-C20887-1
Award ID
035145-2026-C20887-1
Title
Proc 645 Digital Interviewing
Status
active
Date Signed
17 Mar 2023, 00:00

Items

Item 1
Id
Not applicable
Title
Proc 645 Digital Interviewing
Related Lot
Not applicable

Classification

Scheme
CPV
Id
72232000
Description
Development of transaction processing and custom software

Delivery locations

Entry 1
Region
UK

Value

Amount
4,568,964.65
Currency
GBP

Period

Starts
17 Mar 2022, 00:00
Ends
30 Sept 2026, 23:59

Amendments

Entry 1
Id
1
Description
The contract has been modified to extend the Transition Assistance Period (TAP) on a phased basis, comprising an initial three-month extension, followed by up to three optional additional one-month extensions. The initial three-month extension will be implemented to support the orderly transition of the Digital Interviewing service to an in-house delivery model and ensure continuity of service. The subsequent three one-month extensions are optional and may be exercised at the Authority’s discretion where required, depending on the progress of transition activities. The modification relates to the continuation of existing exit and transition support services only and does not change the overall nature of the contract. The estimated value of the modification reflects the maximum potential duration of the TAP extension (i.e. up to six months in total). The actual duration may be shorter if transition activities are completed earlier and the optional extension periods are not exercised. The contract has previously been subject to contract change notices relating to contract value adjustments and extensions in accordance with the contract provisions. This modification does not introduce any new services beyond those already provided for within the contract.
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: The extension is required to ensure continuity of digital interviewing services during the transition to an in-house delivery model. The additional transition and exit support services have become necessary to complete the transfer of the service and can only be provided by the incumbent supplier due to their technical knowledge of the existing solution, configuration and operational processes. A change of contractor for this limited period is not feasible for technical and economic reasons and would result in significant operational risk, service disruption and duplication of mobilisation and knowledge transfer costs. The value of the modification remains within the 50% threshold permitted under Regulation 72(1)(b) of the Public Contracts Regulations (PCR) 2015 and does not alter the overall nature of the contract.

Recorded locations

  • Buyer location · London · UK · SW1P 4DF · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 035145-2026awardUpdate, contractUpdate ·