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PROCUREMENT OPPORTUNITY

Integrated Advocacy Service

Staffordshire County Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:38.

Opportunity overview

The Council wishes to commission an Integrated Advocacy Service for the provision of statutory advocacy for eligible Individuals across Staffordshire.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Asist

Matched by number
Contract value
£2.6m
Awarded
Not supplied
Contract signed
3 Dec 2021
Award ID
001112-2025-IA2419-1
Status
active
Identifier
GB-COH 03068125
Location
Stoke-on-Trent, UKG24, United Kingdom

Asist

2 award entriesMatched by number
Contract value
£2.3m
Awarded
Not supplied
Contract signed
3 Dec 2021
Status
active
Identifier
GB-COH 03068125
Location
Stoke-on-Trent, UKG24, United Kingdom
View 2 award IDs

007332-2023-IA2419-1, 029485-2023-IA2419-1

Asist

Match pending…
Contract value
£1.9m
Awarded
Not supplied
Contract signed
3 Dec 2021
Award ID
030516-2021-IA2419-1
Status
active
Location
Stoke on Trent, UKG24, ST4 2RW, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • The Council wishes to commission an Integrated Advocacy Service for the provision of statutory advocacy for eligible Individuals across Staffordshire. The Council invites suppliers to tender for an integrated approach to the coordination and delivery of a range of statutory advocacy services outlined below: a) Independent Advocacy under the Care Act 2014; b) Independent Advocacy for Prisoners under the Care Act 2014; c) Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty Safeguards and Trained Representatives. Where the Individual has no family/friends to represent them, an advocate and/or trained person may be appointed to be the Rule 1.2 Representative; d) Independent Mental Health Advocacy (IMHA); and e) Independent Health Complaints Advocacy Service (ICAS). In the provision of the Services, the Provider will: a. Provide a single point of access model that promotes a triage approach to ensure Individuals get the right advice, support and/or services required; b. Make use of digital; c. Recognise the benefits of strength-based and an Asset Based Approach to improving health and wellbeing, promoting independence and building community capacity; d. Be strongly encouraged to develop a model that uses volunteers to fulfil some of the roles where it is safe and appropriate to do so; it adds value to and improves the outcomes of the Service; and provides a valuable experience to the volunteer; and e. Target and support those with greatest need. The tender will be procured via an open tender process. Tenderers may submit as a provider or lead provider in the form of a consortia, or partnership arrangement or through sub-contracting arrangements with other organisations to deliver all of the service requirements within the Service Specification.£2.2m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
IA2419
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
27 Sept 2021, 12:30

Address

Street Address
Staffordshire

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
24 months

Expected award period

Starts
27 Sept 2021, 12:30

Tender Period

Ends
27 Sept 2021, 12:00

Communication

Future Notice Date
15 Aug 2021, 00:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Please see ITT Questionnaire.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The Council wishes to commission an Integrated Advocacy Service for the provision of statutory advocacy for eligible Individuals across Staffordshire. The Council invites suppliers to tender for an integrated approach to the coordination and delivery of a range of statutory advocacy services outlined below: a) Independent Advocacy under the Care Act 2014; b) Independent Advocacy for Prisoners under the Care Act 2014; c) Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty Safeguards and Trained Representatives. Where the Individual has no family/friends to represent them, an advocate and/or trained person may be appointed to be the Rule 1.2 Representative; d) Independent Mental Health Advocacy (IMHA); and e) Independent Health Complaints Advocacy Service (ICAS). In the provision of the Services, the Provider will: a. Provide a single point of access model that promotes a triage approach to ensure Individuals get the right advice, support and/or services required; b. Make use of digital; c. Recognise the benefits of strength-based and an Asset Based Approach to improving health and wellbeing, promoting independence and building community capacity; d. Be strongly encouraged to develop a model that uses volunteers to fulfil some of the roles where it is safe and appropriate to do so; it adds value to and improves the outcomes of the Service; and provides a valuable experience to the volunteer; and e. Target and support those with greatest need. The tender will be procured via an open tender process. Tenderers may submit as a provider or lead provider in the form of a consortia, or partnership arrangement or through sub-contracting arrangements with other organisations to deliver all of the service requirements within the Service Specification.

Value

Amount
2,213,120
Currency
GBP

Options

Description
Additional option to extend up to 12 months to 31st March 2025 and then a further 12 months up to 31st March 2026

Renewal

Description
Additional option to extend up to 12 months to 31st March 2025 and then a further 12 months up to 31st March 2026.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
cost
Description
60
Criterion 2
Name
Pric e
Type
cost
Description
40

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Staffordshire

Delivery locations

Entry 1
Region
UKG24
Entry 2
Region
UKG24
Entry 3
Region
UKG24
Entry 4
Region
UKG24
Entry 5
Region
UKG24
Entry 6
Region
UKG24

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-18035
Name
Staffordshire County Council

Roles

buyer

Address

Region
UKG24
Locality
Stafford
Postal Code
ST16 2DH
Country Name
United Kingdom
Street Address
No. 2 Staffordshire Place, Tipping Street, Stafford

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Staffordshire County Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Lisa Marie Dobric
Telephone
+44 1785278192

Additional Contact Points

Entry 1
Telephone
+44 1785278192
Organisation 2
Id
GB-FTS-1295
Name
Staffordshire County Council

Roles

buyer

Address

Region
UKG24
Locality
STAFFORD
Postal Code
ST162DH
Country Name
United Kingdom
Street Address
Tipping Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Staffordshire County Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Lisa Dobric
Telephone
+44 1785278192
Organisation 3
Id
GB-FTS-697
Name
Staffordshire County Council

Roles

reviewBody

Address

Locality
Stafford
Country Name
United Kingdom

Identifier

Legal Name
Staffordshire County Council
Organisation 4
Id
GB-FTS-37145
Name
Asist

Roles

supplier

Address

Region
UKG24
Locality
Stoke on Trent
Postal Code
ST4 2RW
Country Name
United Kingdom
Street Address
Winton House, Stoke Road,

Details

Scale
sme

Identifier

Legal Name
Asist
Organisation 5
Id
GB-COH-03068125
Name
Asist

Roles

supplier

Address

Region
UKG24
Locality
Stoke-on-Trent
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
03068125
Scheme
GB-COH
Legal Name
Asist

Award information

Award 1
Id
030516-2021-IA2419-1
Title
Integrated Advocacy Service
Status
active

Suppliers

Supplier 1
Id
GB-FTS-37145
Name
Asist

Related lots

1
Award 2
Id
007332-2023-IA2419-1
Title
Integrated Advocacy Service
Status
active

Suppliers

Supplier 1
Id
GB-COH-03068125
Name
Asist

Related lots

1
Award 3
Id
029485-2023-IA2419-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-03068125
Name
Asist

Related lots

1
Award 4
Id
001112-2025-IA2419-1
Title
Integrated Advocacy Service
Status
active

Suppliers

Supplier 1
Id
GB-COH-03068125
Name
Asist

Related lots

1

Contracts and changes

Entry 1
Id
030516-2021-IA2419-1
Title
Integrated Advocacy Service
Status
active
Award ID
030516-2021-IA2419-1
Date Signed
3 Dec 2021, 00:00

Value

Amount
1,889,868
Currency
GBP
Entry 2
Id
007332-2023-IA2419-1
Title
Integrated Advocacy Service
Status
active
Award ID
007332-2023-IA2419-1
Date Signed
3 Dec 2021, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Delivery locations

Entry 1
Region
UKM

Value

Amount
2,289,368
Currency
GBP

Period

Duration In Days
1,440

Amendments

Entry 1
Id
4
Rationale
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The contract has been modified to allow for additional funding for the development of a Co-Production and Self-Advocacy service which commenced in April 2022. The County Council's new Care Commissioning Strategic Delivery Plan 2022/23 identifies that there are six cross-cutting themes, across all projects in the Directorate, that set out the Directorate's ambition for transformation. One of these projects is Co-Production which will include: • Involving people in the design of services and understanding their experience is important to ensure that services are appropriate and good quality. • We will strengthen arrangements for co-production, including to develop ways of measuring the people's experiences and outcomes of adult social care assessments and reviews, and to ensure that people have an opportunity to shape care services that are commissioned on their behalf. There is a recognition that some people with specific needs will require specialist support to enable them to genuinely have an equal opportunity to express their views, share their experiences and have their voices heard. To evidence the Council's ongoing commitment to this work, as one of our priorities, genuine Co-Production needs to be embedded on an ongoing basis. At the time of tendering for the Integrated Advocacy Service (August 2021), the new Delivery Plan and associated priorities was not in place. This modification will need to apply to the full contract term.
Description
A contract variation was issued on the 2.4.22 which changed the awarded value to up to £2,289,368. This is due to the provision of Co-Production and Self Advocacy.
Entry 3
Id
029485-2023-IA2419-1
Status
active
Award ID
029485-2023-IA2419-1
Date Signed
3 Dec 2021, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Delivery locations

Entry 1
Region
UKG24

Value

Amount
2,289,368
Currency
GBP

Period

Duration In Days
1,440

Amendments

Entry 1
Id
5
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: NA
Description
The Council has extended the Contract by 12 months to the 31st March 2025.
Entry 4
Id
001112-2025-IA2419-1
Title
Integrated Advocacy Service
Status
active
Award ID
001112-2025-IA2419-1
Date Signed
3 Dec 2021, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Delivery locations

Entry 1
Region
UKG24

Value

Amount
2,551,214.54
Currency
GBP

Period

Duration In Days
1,440

Amendments

Entry 1
Id
6
Rationale
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The Council and the Provider have identified that the increasing volume and complexity of referrals being received. The Council has agreed an increase in funding to support the recruitment of an additional advocate. The ICB have confirmed funding for a continuation of the Collected Stories project for a further year for the period 1st April 2025 to 31st March 2026.
Description
To increase the Price to accommodate the extra capacity required to help alleviate the demand pressures.

Recorded locations

  • Buyer location · STAFFORD · UKG24 · ST162DH · United Kingdom
  • Delivery location · UKG24

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-02b6d3-2025-01-14T09:13:23Zcompiled ·