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PROCUREMENT OPPORTUNITY

Framework Agreement for Patient & Healthcare Communications & Related IT Services

NHS Commercial Solutions · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:38.

Opportunity overview

The aim of this procurement was to appoint a number of suppliers who specialise in patient and healthcare communications and related IT services to a framework agreement for the NHS and, potentially, other public sector organisations. The authority recognises that the expertise required will exist both nationally and at a local level and aims to be as inclusive as is practicable in order that the awarding authority has the most appropriate resource available.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

BTS Holdings plc

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
1517630
Location
Wallington, Surrey, UK, United Kingdom

Barrier Networks

Matched by normalised name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
SC305542
Location
Glasgow, UK, United Kingdom

Exponential-e Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
4499567
Location
London, UK, United Kingdom

Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
04084131
Location
Macclesfield Cheshire, UK, United Kingdom

Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
04084131
Location
Macclesfield, Cheshire, UK, United Kingdom

Hill-Rom Ltd T/A Hillrom

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
2250372
Location
Leicestershire, UK, United Kingdom

Hospital Services Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
NI005155
Location
Belfast, UK, United Kingdom

ICNH Ltd trading as DrDoctor

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
08149394
Location
Windsor, Barkshire, UK, United Kingdom

Insight Direct (UK) Ltd

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
2579852
Location
Manchester, UK, United Kingdom

Intouch with Health Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
3758749
Location
Gloucestershire, UK, United Kingdom

Multitone Electronics plc

Matched by normalised name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
256314
Location
Hampshire, UK, United Kingdom

Netcall Technology Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
02831215
Location
Hemel Hempstead, Hertfordshire, UK, United Kingdom

Softcat plc

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
02174990
Location
Marlow Bucks, UK, United Kingdom

Stanley Security Solutions Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
181585
Location
Swindon, Wiltshire, UK, United Kingdom

Visionable Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
09787096
Location
London, UK, United Kingdom

ZIVVER B.V.

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 16 awarded suppliers
Award ID
001967-2025-4909-3327-1
Status
active
Identifier
11931745
Location
Laren, Noord-Holland, UK, United Kingdom

BTS Holdings Ltd

3 award entriesMatch pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Status
active
Location
Wallington, UK, SM6 0DD, United Kingdom
View 3 award IDs

009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1

Hospital Services Limited

3 award entriesMatched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Status
active
Location
Belfast, UK, BT12 6TA, United Kingdom
View 3 award IDs

009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6

Insight Direct (UK) Ltd

4 award entriesMatched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Status
active
Location
Sheffield, UK, S9 2BU, United Kingdom
View 4 award IDs

009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1

Intouch with Health Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4
Status
active
Location
Cirencester, UK, GL71RT, United Kingdom

Netcall Technology Limited

3 award entriesMatched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Status
active
Location
Bedford, UK, MK41 7PH, United Kingdom
View 3 award IDs

009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5, 009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1

Exponential-e Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5
Status
active
Location
London, UK, E1 8EU, United Kingdom

Barrier Networks

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6
Status
active
Location
Glasgow, UK, G2 4JR, United Kingdom

Visionable Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6
Status
active
Location
London, UK, SW1P 3HB, United Kingdom

ZIVVER B.V.

No match
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6
Status
active
Location
Amsterdam, NL, 1062KR, Netherlands

BTS Holdings Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 6 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Status
active
Location
Wallington, UK, SM6 0DD, United Kingdom

Barrier Networks Ltd

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 6 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Status
active
Location
Glasgow, UK, G2 4JR, United Kingdom

Exponential-e Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 6 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Status
active
Location
London, UK, United Kingdom

Hospital Services Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 6 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Status
active
Identifier
2 Wild Flower Way Adelaide Industrial Estate
Location
Belfast, UK, BT12 6TA, United Kingdom

Insight Direct (UK) Ltd

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 6 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Status
active
Location
Sheffield, UK, United Kingdom

Netcall Technology Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 6 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Status
active
Location
Bedford, UK, MK41 7PH, United Kingdom

Healthcare Communications UK Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1
Status
active
Location
Macclesfield, UK, SK11 7AE, United Kingdom

ICNH Ltd trading as DrDoctor

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 5 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1
Status
active
Location
Windsor, UK, SL4 5EY, United Kingdom

BTS Holdings plc

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Identifier
69-73 Manor Road
Location
Wallington, UK, SM6 0DD, United Kingdom

Barrier Networks Ltd

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Location
Glasgow, UK, G2 4JR, United Kingdom

Hill-Rom Ltd

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Location
Ashby de la Zouch, UK, United Kingdom

Insight Direct (UK) Ltd

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Location
Sheffield, UK, S9 2BU, United Kingdom

Multitone Electronics PLC

Matched by normalised name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Location
Basingstoke, UK, United Kingdom

Netcall Technology Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Location
Bedford, UK, MK41 7PH, United Kingdom

Softcat plc

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Location
Buckinghamshire, UK, SL7 1LW, United Kingdom

Stanley Security Solutions Ltd

Match pending…
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Location
Swindon, UK, United Kingdom

ZIVVER B.V.

No match
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Jan 2021
Suppliers
One of 9 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Status
active
Location
Amsterdam, NL, 1062KR, Netherlands

Exponential-e Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 3 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3
Status
active
Location
London, UK, E1 8EU, United Kingdom

Hospital Services Limited

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 3 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3
Status
active
Location
Belfast, UK, United Kingdom

Insight Direct (UK) Ltd

Matched by exact name
Shared contract value
£705m
Awarded
Not supplied
Contract signed
25 Feb 2021
Suppliers
One of 3 awarded suppliers
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3
Status
active
Location
Sheffield, UK, S9 2BU, United Kingdom

Classification

  • CPV03000000 — Agricultural, farming, fishing, forestry and related products
  • CPV30200000 — Computer equipment and supplies
  • CPV30231300 — Display screens
  • CPV31682230 — Graphic display panels
  • CPV32000000 — Radio, television, communication, telecommunication and related equipment
  • CPV32232000 — Video-conferencing equipment
  • CPV32320000 — Television and audio-visual equipment
  • CPV32510000 — Wireless telecommunications system
  • CPV39133000 — Display units
  • CPV48000000 — Software package and information systems
  • CPV48512000 — Interactive voice response software package
  • CPV48515000 — Video conferencing software package
  • CPV48983000 — Development software package
  • CPV64200000 — Telecommunications services
  • CPV64210000 — Telephone and data transmission services
  • CPV64216100 — Electronic message services
  • CPV64216120 — Electronic mail services
  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72212515 — Video conferencing software development services
  • CPV72230000 — Custom software development services
  • CPV72260000 — Software-related services
  • CPV72300000 — Data services
  • CPV72400000 — Internet services
  • CPV79512000 — Call centre

Lots

  • This is an existing Framework Agreement enabling access to a range of pre-tendered professional services to deliver Patient and Healthcare Communications Services.Value not stated
  • Patient Messaging ServicesValue not stated
  • Bespoke ServicesValue not stated
  • Medical Messaging Application (Pager Replacement)Value not stated
  • Kiosk Display (Digital Signage)Value not stated
  • Patient Check-In Management SystemValue not stated
  • Patient-Friendly App DevelopmentValue not stated
  • Video Conferencing SystemValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
4909-3327
Status
complete
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to be starting from end of February 2025.

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Lots and requirements

Entry 1
Id
Lot 1
Title
Patient Messaging Services
Status
cancelled
Has Options
No
Description
Patient Messaging Services will provide Contracting Authorities with a means of sending 2-way messages for appointment reminders and medical test results. The service will include but not be limited to Voice calls; Mobile data connectivity; Mobile e-mail; Mobile data applications; Mobile Device Management; Video services including the administration of mobile devices, such as smartphones, tablets and laptops when linked to the corporate network.

Award criteria

Criteria

Criterion 1
Name
as per evaluation criteria published in the tender documents
Type
quality
Description
100
Criterion 2
Name
as per evaluation criteria published in the tender documents
Type
cost
Description
0
Entry 2
Id
Lot 2
Title
Medical Messaging Application (Pager Replacement)
Status
cancelled
Has Options
No
Description
Medical Messaging Application (Pager Replacement) is a service that helps Contracting Authorities replaces their existing pagers and replace them with a secure platform that will allow healthcare professionals to communicate with each other via mobile devices, or via a desktop-based application. The service includes but is not limited to – Voice calls; SMS; Voicemail services; Mobile data connectivity; Mobile e-mail services; Mobile data applications; Mobile Devices Management; including the administration of mobile devices; such as smartphones, tablets and laptops when linked to corporate network.

Award criteria

Criteria

Criterion 1
Name
as per evaluation criteria published in the tender documents
Type
quality
Description
100
Criterion 2
Name
as per evaluation criteria published in the tender documents
Type
cost
Description
0
Entry 3
Id
Lot 3
Title
Kiosk Display (Digital Signage)
Status
cancelled
Has Options
No
Description
Kiosk Display (Digital Signage) is a service that allows Contracting Authorities to be able to purchase a secured on-site platform to display or projection relevant and approved information from the Trusts/Hospitals for the use of all users including Patients, Staff and Visitors.

Award criteria

Criteria

Criterion 1
Name
as per evaluation criteria published in the tender documents
Type
quality
Description
100
Criterion 2
Name
as per evaluation criteria published in the tender documents
Type
cost
Description
0
Entry 4
Id
Lot 4
Title
Patient Check-In Management System
Status
cancelled
Has Options
No
Description
Patient Check-In Management Systems is a service that Contracting Authorities can use to provide a secured platform for all patients to confirm their check-in for all pre-booked appointments engagements. This service is easy to understand and can communicate securely with other software used by the Contracting Authority.

Award criteria

Criteria

Criterion 1
Name
as per evaluation criteria published in the tender documents
Type
quality
Description
100
Criterion 2
Name
as per evaluation criteria published in the tender documents
Type
cost
Description
0
Entry 5
Id
Lot 5
Title
Patient-Friendly App Development
Status
cancelled
Has Options
No
Description
Patient-Friendly App Development service will allow a Contracting Authority to develop patient-friendly mobile applications that will be compatible with multi-platforms such as Windows, iOS, Android and Kindle

Award criteria

Criteria

Criterion 1
Name
as per evaluation criteria published in the tender documents
Type
quality
Description
100
Criterion 2
Name
as per evaluation criteria published in the tender documents
Type
cost
Description
0
Entry 6
Id
Lot 7
Title
Video Conferencing System
Status
cancelled
Has Options
No
Description
The Video Conferencing System service will provides state-of the art video conferencing system for in-patients, out-patients, administrative and clinical services. The video conferencing system should be easy to understand, navigate and used by Patients irrespective of age, gender and ability/disability and compatible with existing telecommunication applications.

Award criteria

Criteria

Criterion 1
Name
as per evaluation criteria published in the tender documents
Type
quality
Description
100
Criterion 2
Name
as per evaluation criteria published in the tender documents
Type
cost
Description
0
Entry 7
Id
Lot 10
Title
Bespoke Services
Status
cancelled
Has Options
No
Description
Bespoke services is a multi-functional lot that may comprise any of the services in Lot 1, Lot 2, Lot 3, Lot 4, Lot 5, and Lot 7 or as may be specified by a Client (i.e. a customer organisation which may be an NHS Trust, individual clinic, GP surgery or any other user of the framework agreement).

Award criteria

Criteria

Criterion 1
Name
as per evaluation criteria published in the tender documents
Type
quality
Description
100
Criterion 2
Name
as per evaluation criteria published in the tender documents
Type
cost
Description
0
Entry 8
Id
1
Title
This is an existing Framework Agreement enabling access to a range of pre-tendered professional services to deliver Patient and Healthcare Communications Services.
Description
The scope of services is as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In Management System Lot 5: Patient-Friendly App Development Lot 7: Video Conferencing System Lot 10: Bespoke Services

Contract period

Ends
25 Aug 2025, 23:59
Starts
25 Feb 2021, 00:00

Items and delivery

Item 1
Id
Lot 1
Related Lot
Lot 1

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
48512000
Scheme
CPV
Description
Interactive voice response software package
Entry 2
Id
48515000
Scheme
CPV
Description
Video conferencing software package
Entry 3
Id
64200000
Scheme
CPV
Description
Telecommunications services
Entry 4
Id
64210000
Scheme
CPV
Description
Telephone and data transmission services
Entry 5
Id
64216120
Scheme
CPV
Description
Electronic mail services
Entry 6
Id
79512000
Scheme
CPV
Description
Call centre
Item 2
Id
Lot 2
Related Lot
Lot 2

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
32000000
Scheme
CPV
Description
Radio, television, communication, telecommunication and related equipment
Entry 2
Id
32320000
Scheme
CPV
Description
Television and audio-visual equipment
Entry 3
Id
32510000
Scheme
CPV
Description
Wireless telecommunications system
Entry 4
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 5
Id
64210000
Scheme
CPV
Description
Telephone and data transmission services
Entry 6
Id
64216100
Scheme
CPV
Description
Electronic message services
Entry 7
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Entry 8
Id
72230000
Scheme
CPV
Description
Custom software development services
Entry 9
Id
72400000
Scheme
CPV
Description
Internet services
Item 3
Id
Lot 3
Related Lot
Lot 3

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
30200000
Scheme
CPV
Description
Computer equipment and supplies
Entry 2
Id
30231300
Scheme
CPV
Description
Display screens
Entry 3
Id
31682230
Scheme
CPV
Description
Graphic display panels
Entry 4
Id
39133000
Scheme
CPV
Description
Display units
Entry 5
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 6
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Entry 7
Id
72230000
Scheme
CPV
Description
Custom software development services
Entry 8
Id
72300000
Scheme
CPV
Description
Data services
Entry 9
Id
72400000
Scheme
CPV
Description
Internet services
Item 4
Id
Lot 4
Related Lot
Lot 4

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
48512000
Scheme
CPV
Description
Interactive voice response software package
Entry 2
Id
48515000
Scheme
CPV
Description
Video conferencing software package
Entry 3
Id
64200000
Scheme
CPV
Description
Telecommunications services
Entry 4
Id
64210000
Scheme
CPV
Description
Telephone and data transmission services
Entry 5
Id
64216120
Scheme
CPV
Description
Electronic mail services
Entry 6
Id
79512000
Scheme
CPV
Description
Call centre
Item 5
Id
Lot 5
Related Lot
Lot 5

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
48983000
Scheme
CPV
Description
Development software package
Entry 3
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Entry 4
Id
72260000
Scheme
CPV
Description
Software-related services
Item 6
Id
Lot 7
Related Lot
Lot 7

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
32232000
Scheme
CPV
Description
Video-conferencing equipment
Entry 2
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 3
Id
48515000
Scheme
CPV
Description
Video conferencing software package
Entry 4
Id
64216100
Scheme
CPV
Description
Electronic message services
Entry 5
Id
72212515
Scheme
CPV
Description
Video conferencing software development services
Entry 6
Id
72300000
Scheme
CPV
Description
Data services
Entry 7
Id
72400000
Scheme
CPV
Description
Internet services
Item 7
Id
Lot 10
Related Lot
Lot 10

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
03000000
Scheme
CPV
Description
Agricultural, farming, fishing, forestry and related products
Item 8
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
48512000
Scheme
CPV
Description
Interactive voice response software package
Entry 2
Id
48515000
Scheme
CPV
Description
Video conferencing software package
Entry 3
Id
64200000
Scheme
CPV
Description
Telecommunications services
Entry 4
Id
64210000
Scheme
CPV
Description
Telephone and data transmission services
Entry 5
Id
64216120
Scheme
CPV
Description
Electronic mail services
Entry 6
Id
79512000
Scheme
CPV
Description
Call centre

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-15223
Name
NHS Commercial Solutions

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Dorking
Postal Code
RH4 1XA
Country Name
United Kingdom
Street Address
The Atrium, Curtis Road.

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Commercial Solutions

Contact

Name
Tara McNamara
Telephone
+44 1306646816
Organisation 2
Id
GB-FTS-15224
Name
BTS Holdings Ltd

Roles

supplier

Address

Region
UK
Locality
Wallington
Postal Code
SM6 0DD
Country Name
United Kingdom
Street Address
69-73 Manor Road

Details

Scale
sme

Identifier

Legal Name
BTS Holdings Ltd
Organisation 3
Id
GB-FTS-15225
Name
Barrier Networks Ltd

Roles

supplier

Address

Region
UK
Locality
Glasgow
Postal Code
G2 4JR
Country Name
United Kingdom
Street Address
272 Bath Street

Details

Scale
sme

Identifier

Legal Name
Barrier Networks Ltd
Organisation 4
Id
GB-FTS-15226
Name
Exponential-e Limited

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
E1 8EU
Country Name
United Kingdom
Street Address
100 Leman St

Details

Scale
large

Identifier

Legal Name
Exponential-e Limited
Organisation 5
Id
GB-FTS-13970
Name
Barrier Networks

Roles

supplier

Address

Region
UK
Locality
Glasgow
Postal Code
G2 4JR
Country Name
United Kingdom
Street Address
272 Bath Street

Details

Scale
sme

Identifier

Legal Name
Barrier Networks
Organisation 6
Id
GB-FTS-15227
Name
ICNH Ltd trading as DrDoctor

Roles

supplier

Address

Region
UK
Locality
Windsor
Postal Code
SL4 5EY
Country Name
United Kingdom
Street Address
123a Maidenhead Road

Details

Scale
sme

Identifier

Legal Name
ICNH Ltd trading as DrDoctor
Organisation 7
Id
GB-FTS-15228
Name
Healthcare Communications UK Ltd

Roles

supplier

Address

Region
UK
Locality
Macclesfield
Postal Code
SK11 7AE
Country Name
United Kingdom
Street Address
Stewart House, Royal Court, Brook Street

Details

Scale
large

Identifier

Legal Name
Healthcare Communications UK Ltd
Organisation 8
Id
GB-FTS-15229
Name
Insight Direct (UK) Ltd

Roles

supplier

Address

Region
UK
Locality
Sheffield
Postal Code
S9 2BU
Country Name
United Kingdom
Street Address
The Technology Building, Insight Campus Terry Street

Details

Scale
large

Identifier

Legal Name
Insight Direct (UK) Ltd
Organisation 9
Id
GB-FTS-15230
Name
Netcall Technology Limited

Roles

supplier

Address

Region
UK
Locality
Bedford
Postal Code
MK41 7PH
Country Name
United Kingdom
Street Address
Suite 203, Bedford Heights, Brickhill Drive

Details

Scale
sme

Identifier

Legal Name
Netcall Technology Limited
Organisation 10
Id
GB-FTS-15231
Name
BTS Holdings plc

Roles

supplier

Address

Region
UK
Locality
Wallington
Postal Code
SM6 0DD
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
69-73 Manor Road
Legal Name
BTS Holdings plc
Organisation 11
Id
GB-FTS-15232
Name
Hill-Rom Ltd

Roles

supplier

Address

Region
UK
Locality
Ashby de la Zouch
Country Name
United Kingdom
Street Address
Clinitron House Excelsior Road

Details

Scale
large

Identifier

Legal Name
Hill-Rom Ltd
Organisation 12
Id
GB-FTS-15233
Name
Multitone Electronics PLC

Roles

supplier

Address

Region
UK
Locality
Basingstoke
Country Name
United Kingdom
Street Address
Shortwood Copse Lane Kempshott

Details

Scale
sme

Identifier

Legal Name
Multitone Electronics PLC
Organisation 13
Id
GB-FTS-15234
Name
Stanley Security Solutions Ltd

Roles

supplier

Address

Region
UK
Locality
Swindon
Country Name
United Kingdom
Street Address
Stanley House, Bramble Road

Details

Scale
large

Identifier

Legal Name
Stanley Security Solutions Ltd
Organisation 14
Id
GB-FTS-15235
Name
ZIVVER B.V.

Roles

supplier

Address

Region
NL
Locality
Amsterdam
Postal Code
1062KR
Country Name
Netherlands
Street Address
Koningin Wilhelminaplein 30

Details

Scale
sme

Identifier

Legal Name
ZIVVER B.V.
Organisation 15
Id
GB-FTS-15236
Name
Softcat plc

Roles

supplier

Address

Region
UK
Locality
Buckinghamshire
Postal Code
SL7 1LW
Country Name
United Kingdom
Street Address
Fieldhouse Lane, Marlow

Details

Scale
large

Identifier

Legal Name
Softcat plc
Organisation 16
Id
GB-FTS-15237
Name
Hospital Services Limited

Roles

supplier

Address

Region
UK
Locality
Belfast
Country Name
United Kingdom
Street Address
2 Wild Flower Way Adelaide Industrial Estate

Details

Scale
sme

Identifier

Legal Name
Hospital Services Limited
Organisation 17
Id
GB-FTS-15238
Name
Hospital Services Limited

Roles

supplier

Address

Region
UK
Locality
Belfast
Postal Code
BT12 6TA
Country Name
United Kingdom
Street Address
2 Wild Flower Way Adelaide Industrial Estate

Details

Scale
sme

Identifier

Legal Name
Hospital Services Limited
Organisation 18
Id
GB-FTS-15239
Name
Intouch with Health Ltd

Roles

supplier

Address

Region
UK
Locality
Cirencester
Postal Code
GL71RT
Country Name
United Kingdom
Street Address
Unit 3, Querns Business Centre, Whitworth Road

Details

Scale
sme

Identifier

Legal Name
Intouch with Health Ltd
Organisation 19
Id
GB-FTS-15240
Name
Netcall Technology Limited

Roles

supplier

Address

Region
UK
Locality
Bedford
Postal Code
MK41 7PH
Country Name
United Kingdom
Street Address
Suite 203, Bedford Heights, Brickhill Drive,

Details

Scale
sme

Identifier

Legal Name
Netcall Technology Limited
Organisation 20
Id
GB-FTS-15241
Name
Insight Direct (UK) Ltd

Roles

supplier

Address

Region
UK
Locality
Sheffield
Postal Code
S9 2BU
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
The Technology Building, Insight Campus Terry Street
Legal Name
Insight Direct (UK) Ltd
Organisation 21
Id
GB-FTS-15242
Name
Visionable Ltd

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
SW1P 3HB
Country Name
United Kingdom
Street Address
3 Dean Trench Street

Details

Scale
sme

Identifier

Legal Name
Visionable Ltd
Organisation 22
Id
GB-FTS-15243
Name
BTS Holdings Ltd

Roles

supplier

Address

Region
UK
Locality
Wallington
Postal Code
SM6 0DD
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
BTS Holdings Ltd
Organisation 23
Id
GB-FTS-15244
Name
Exponential-e Limited

Roles

supplier

Address

Region
UK
Locality
London
Country Name
United Kingdom
Street Address
100 Leman St

Details

Scale
large

Identifier

Legal Name
Exponential-e Limited
Organisation 24
Id
GB-FTS-15245
Name
Hospital Services Limited

Roles

supplier

Address

Region
UK
Locality
Belfast
Postal Code
BT12 6TA
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
2 Wild Flower Way Adelaide Industrial Estate
Legal Name
Hospital Services Limited
Organisation 25
Id
GB-FTS-15246
Name
Insight Direct (UK) Ltd

Roles

supplier

Address

Region
UK
Locality
Sheffield
Country Name
United Kingdom
Street Address
The Technology Building, Insight Campus Terry Street

Details

Scale
large

Identifier

Legal Name
Insight Direct (UK) Ltd
Organisation 26
Id
GB-FTS-15247
Name
Surrey and Borders Partnership NHS Trust, on behalf of NHS Commercial Solutions

Roles

reviewBody

Address

Locality
Leatherhead
Postal Code
KT22 7AD
Country Name
United Kingdom
Street Address
18 Mole Business Park

Identifier

Legal Name
Surrey and Borders Partnership NHS Trust, on behalf of NHS Commercial Solutions
Organisation 27
Id
GB-FTS-31345
Name
NHS Commercial Solutions

Roles

buyer

Address

Region
UK
Locality
Dorking
Country Name
United Kingdom
Street Address
The Atrium. Curtis Road.

Details

Identifier

Legal Name
NHS Commercial Solutions

Contact

Telephone
+44 1306646822
Organisation 28
Id
GB-FTS-135620
Name
Barrier Networks

Roles

supplier

Address

Region
UK
Locality
Glasgow
Country Name
United Kingdom
Street Address
272 Bath Street

Details

Scale
sme

Identifier

Id
SC305542
Legal Name
Barrier Networks
Organisation 29
Id
GB-FTS-135621
Name
BTS Holdings plc

Roles

supplier

Address

Region
UK
Locality
Wallington, Surrey
Country Name
United Kingdom
Street Address
69-73 Manor Road

Details

Scale
sme

Identifier

Id
1517630
Legal Name
BTS Holdings plc
Organisation 30
Id
GB-FTS-135622
Name
ICNH Ltd trading as DrDoctor

Roles

supplier

Address

Region
UK
Locality
Windsor, Barkshire
Country Name
United Kingdom
Street Address
123a Maidenhead Road

Details

Scale
sme

Identifier

Id
08149394
Legal Name
ICNH Ltd trading as DrDoctor
Organisation 31
Id
GB-FTS-135623
Name
Exponential-e Limited

Roles

supplier

Address

Region
UK
Locality
London
Country Name
United Kingdom
Street Address
100 Leman St

Details

Scale
large

Identifier

Id
4499567
Legal Name
Exponential-e Limited
Organisation 32
Id
GB-FTS-135624
Name
Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd

Roles

supplier

Address

Region
UK
Locality
Macclesfield Cheshire
Country Name
United Kingdom
Street Address
Stewart House, Royal Court, Brook Street

Details

Scale
large

Identifier

Id
04084131
Legal Name
Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd
Organisation 33
Id
GB-FTS-135625
Name
Hill-Rom Ltd T/A Hillrom

Roles

supplier

Address

Region
UK
Locality
Leicestershire
Country Name
United Kingdom
Street Address
Clinitron House, Excelsior Road

Details

Scale
large

Identifier

Id
2250372
Legal Name
Hill-Rom Ltd T/A Hillrom
Organisation 34
Id
GB-FTS-135626
Name
Hospital Services Limited

Roles

supplier

Address

Region
UK
Locality
Belfast
Country Name
United Kingdom
Street Address
2 Wild Flower Way, Adelaide Industrial Estate

Details

Scale
sme

Identifier

Id
NI005155
Legal Name
Hospital Services Limited
Organisation 35
Id
GB-FTS-135627
Name
Insight Direct (UK) Ltd

Roles

supplier

Address

Region
UK
Locality
Manchester
Country Name
United Kingdom
Street Address
5th Floor, Metro Building, Trafford Road, Salford Quays

Details

Scale
large

Identifier

Id
2579852
Legal Name
Insight Direct (UK) Ltd
Organisation 36
Id
GB-FTS-135628
Name
Intouch with Health Ltd

Roles

supplier

Address

Region
UK
Locality
Gloucestershire
Country Name
United Kingdom
Street Address
Unit 3, Querns Business Centre, Whitworth Road

Details

Scale
sme

Identifier

Id
3758749
Legal Name
Intouch with Health Ltd
Organisation 37
Id
GB-FTS-135629
Name
Multitone Electronics plc

Roles

supplier

Address

Region
UK
Locality
Hampshire
Country Name
United Kingdom
Street Address
Shortwood Copse Lane, Kempshott

Details

Scale
sme

Identifier

Id
256314
Legal Name
Multitone Electronics plc
Organisation 38
Id
GB-FTS-135630
Name
Netcall Technology Limited

Roles

supplier

Address

Region
UK
Locality
Hemel Hempstead, Hertfordshire
Country Name
United Kingdom
Street Address
1st Floor, Building 2 Peoplebuilding Estate, Maylands Avenue

Details

Scale
sme

Identifier

Id
02831215
Legal Name
Netcall Technology Limited
Organisation 39
Id
GB-FTS-135631
Name
Softcat plc

Roles

supplier

Address

Region
UK
Locality
Marlow Bucks
Country Name
United Kingdom
Street Address
Fieldhouse Lane

Details

Scale
large

Identifier

Id
02174990
Legal Name
Softcat plc
Organisation 40
Id
GB-FTS-135632
Name
Stanley Security Solutions Ltd

Roles

supplier

Address

Region
UK
Locality
Swindon, Wiltshire
Country Name
United Kingdom
Street Address
Stanley House, Bramble Road

Details

Scale
large

Identifier

Id
181585
Legal Name
Stanley Security Solutions Ltd
Organisation 41
Id
GB-FTS-135633
Name
Visionable Ltd

Roles

supplier

Address

Region
UK
Locality
London
Country Name
United Kingdom
Street Address
3 Dean Trench Street

Details

Scale
sme

Identifier

Id
09787096
Legal Name
Visionable Ltd
Organisation 42
Id
GB-FTS-135634
Name
ZIVVER B.V.

Roles

supplier

Address

Region
UK
Locality
Laren, Noord-Holland
Country Name
United Kingdom
Street Address
Hanrathsingel 20

Details

Scale
sme

Identifier

Id
11931745
Legal Name
ZIVVER B.V.
Organisation 43
Id
GB-FTS-135635
Name
Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd

Roles

supplier

Address

Region
UK
Locality
Macclesfield, Cheshire
Country Name
United Kingdom
Street Address
Stewart House, Royal Court, Brook Street

Details

Scale
large

Identifier

Id
04084131
Legal Name
Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd
Organisation 44
Id
GB-FTS-135636
Name
Softcat plc

Roles

supplier

Address

Region
UK
Locality
Marlow, Bucks
Country Name
United Kingdom
Street Address
Fieldhouse Lane

Details

Scale
large

Identifier

Id
02174990
Legal Name
Softcat plc
Organisation 45
Id
GB-FTS-35018
Name
Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions

Roles

reviewBody

Address

Locality
Leatherhead
Country Name
United Kingdom

Identifier

Legal Name
Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions

Award information

Award 1
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1
Title
Patient Messaging Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-15224
Name
BTS Holdings Ltd
Supplier 2
Id
GB-FTS-15227
Name
ICNH Ltd trading as DrDoctor
Supplier 3
Id
GB-FTS-15228
Name
Healthcare Communications UK Ltd
Supplier 4
Id
GB-FTS-15229
Name
Insight Direct (UK) Ltd
Supplier 5
Id
GB-FTS-15230
Name
Netcall Technology Limited
Award 2
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Title
Medical Messaging Application (Pager Replacement)
Status
active

Suppliers

Supplier 1
Id
GB-FTS-15225
Name
Barrier Networks Ltd
Supplier 2
Id
GB-FTS-15231
Name
BTS Holdings plc
Supplier 3
Id
GB-FTS-15232
Name
Hill-Rom Ltd
Supplier 4
Id
GB-FTS-15229
Name
Insight Direct (UK) Ltd
Supplier 5
Id
GB-FTS-15233
Name
Multitone Electronics PLC
Supplier 6
Id
GB-FTS-15230
Name
Netcall Technology Limited
Supplier 7
Id
GB-FTS-15234
Name
Stanley Security Solutions Ltd
Supplier 8
Id
GB-FTS-15235
Name
ZIVVER B.V.
Supplier 9
Id
GB-FTS-15236
Name
Softcat plc
Award 3
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3
Title
Kiosk Display (Digital Signage)
Status
active

Suppliers

Supplier 1
Id
GB-FTS-15226
Name
Exponential-e Limited
Supplier 2
Id
GB-FTS-15237
Name
Hospital Services Limited
Supplier 3
Id
GB-FTS-15229
Name
Insight Direct (UK) Ltd
Award 4
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4
Title
Patient Check-In Management System
Status
active

Suppliers

Supplier 1
Id
GB-FTS-15224
Name
BTS Holdings Ltd
Supplier 2
Id
GB-FTS-15238
Name
Hospital Services Limited
Supplier 3
Id
GB-FTS-15229
Name
Insight Direct (UK) Ltd
Supplier 4
Id
GB-FTS-15239
Name
Intouch with Health Ltd
Supplier 5
Id
GB-FTS-15240
Name
Netcall Technology Limited
Award 5
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5
Title
Apps Development Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-15224
Name
BTS Holdings Ltd
Supplier 2
Id
GB-FTS-15226
Name
Exponential-e Limited
Supplier 3
Id
GB-FTS-15238
Name
Hospital Services Limited
Supplier 4
Id
GB-FTS-15241
Name
Insight Direct (UK) Ltd
Supplier 5
Id
GB-FTS-15230
Name
Netcall Technology Limited
Award 6
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6
Title
Video Conferencing System
Status
active

Suppliers

Supplier 1
Id
GB-FTS-13970
Name
Barrier Networks
Supplier 2
Id
GB-FTS-15238
Name
Hospital Services Limited
Supplier 3
Id
GB-FTS-15229
Name
Insight Direct (UK) Ltd
Supplier 4
Id
GB-FTS-15242
Name
Visionable Ltd
Supplier 5
Id
GB-FTS-15235
Name
ZIVVER B.V.
Award 7
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Title
Bespoke Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-15225
Name
Barrier Networks Ltd
Supplier 2
Id
GB-FTS-15243
Name
BTS Holdings Ltd
Supplier 3
Id
GB-FTS-15244
Name
Exponential-e Limited
Supplier 4
Id
GB-FTS-15245
Name
Hospital Services Limited
Supplier 5
Id
GB-FTS-15246
Name
Insight Direct (UK) Ltd
Supplier 6
Id
GB-FTS-15230
Name
Netcall Technology Limited
Award 8
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-8
Title
Social Marketing Services
Status
unsuccessful
Status Details
unsuccessful
Award 9
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-9
Title
In-Patient Infotainment Management System
Status
unsuccessful
Status Details
unsuccessful
Award 10
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-10
Title
Medical Representative Check-In Software System
Status
unsuccessful
Status Details
unsuccessful
Award 11
Id
001967-2025-4909-3327-1
Title
Framework Agreement for Patient & Healthcare Communications & Related IT Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-135620
Name
Barrier Networks
Supplier 2
Id
GB-FTS-135621
Name
BTS Holdings plc
Supplier 3
Id
GB-FTS-135622
Name
ICNH Ltd trading as DrDoctor
Supplier 4
Id
GB-FTS-135623
Name
Exponential-e Limited
Supplier 5
Id
GB-FTS-135624
Name
Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd
Supplier 6
Id
GB-FTS-135625
Name
Hill-Rom Ltd T/A Hillrom
Supplier 7
Id
GB-FTS-135626
Name
Hospital Services Limited
Supplier 8
Id
GB-FTS-135627
Name
Insight Direct (UK) Ltd
Supplier 9
Id
GB-FTS-135628
Name
Intouch with Health Ltd
Supplier 10
Id
GB-FTS-135629
Name
Multitone Electronics plc
Supplier 11
Id
GB-FTS-135630
Name
Netcall Technology Limited
Supplier 12
Id
GB-FTS-135631
Name
Softcat plc
Supplier 13
Id
GB-FTS-135632
Name
Stanley Security Solutions Ltd
Supplier 14
Id
GB-FTS-135633
Name
Visionable Ltd
Supplier 15
Id
GB-FTS-135634
Name
ZIVVER B.V.
Supplier 16
Id
GB-FTS-135635
Name
Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd
Supplier 17
Id
GB-FTS-135636
Name
Softcat plc

Related lots

1

Contracts and changes

Entry 1
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1
Title
Patient Messaging Services
Status
active
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1
Date Signed
25 Feb 2021, 00:00

Value

Amount
705,000,000
Currency
GBP
Entry 2
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Title
Medical Messaging Application (Pager Replacement)
Status
active
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2
Date Signed
25 Jan 2021, 00:00

Value

Amount
705,000,000
Currency
GBP
Entry 3
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3
Title
Kiosk Display (Digital Signage)
Status
active
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3
Date Signed
25 Feb 2021, 00:00

Value

Amount
705,000,000
Currency
GBP
Entry 4
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4
Title
Patient Check-In Management System
Status
active
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4
Date Signed
25 Feb 2021, 00:00

Value

Amount
705,000,000
Currency
GBP
Entry 5
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5
Title
Apps Development Services
Status
active
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5
Date Signed
25 Feb 2021, 00:00

Value

Amount
705,000,000
Currency
GBP
Entry 6
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6
Title
Video Conferencing System
Status
active
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6
Date Signed
25 Feb 2021, 00:00

Value

Amount
705,000,000
Currency
GBP
Entry 7
Id
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Title
Bespoke Services
Status
active
Award ID
009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7
Date Signed
25 Feb 2021, 00:00

Value

Amount
705,000,000
Currency
GBP
Entry 8
Id
001967-2025-4909-3327-1
Title
Framework Agreement for Patient & Healthcare Communications & Related IT Services
Status
active
Award ID
001967-2025-4909-3327-1
Date Signed
25 Feb 2021, 00:00
Period Rationale
The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to start from end of Feb 25.

Items

Item 1
Id
1
Title
This is an existing Framework Agreement enabling access to a range of pre-tendered professional services to deliver Patient and Healthcare Communications Services.
Related Lot
1

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
48512000
Scheme
CPV
Description
Interactive voice response software package
Entry 2
Id
48515000
Scheme
CPV
Description
Video conferencing software package
Entry 3
Id
64200000
Scheme
CPV
Description
Telecommunications services
Entry 4
Id
64210000
Scheme
CPV
Description
Telephone and data transmission services
Entry 5
Id
64216120
Scheme
CPV
Description
Electronic mail services
Entry 6
Id
79512000
Scheme
CPV
Description
Call centre

Value

Amount
705,000,000
Currency
GBP

Period

Ends
25 Aug 2025, 23:59
Starts
25 Feb 2021, 00:00

Amendments

Entry 1
Id
2
Rationale
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to be starting from end of February 2025.
Description
The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to be starting from end of February 2025.

Recorded locations

  • Buyer location · Dorking · UK · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-02ada0-2025-01-21T09:19:46Zcompiled ·