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PROCUREMENT OPPORTUNITY

Clean Air Zone Technical Delivery and Support Provider

Driver & Vehicle Licencing Agency · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:37.

Opportunity overview

In February 2016, Defra and DfT established a Joint Air Quality Unit (JAQU) to oversee the delivery of the government's plan for tackling NO2 (Nitrogen Oxide) compliance. A Clean Air Zone (CAZ) defines an area where targeted action is taken to improve air quality and resources are prioritised and coordinated in order to shape the urban environment in a way that delivers improved health benefits and supports economic growth. Clean Air Zones aim to address all sources of pollution, including nitrogen dioxide and particulate matter, and reduce public exposure to them using a range of measures tailored to the location. Clean Air Zones bring together local measures to deliver immediate action to improve air quality and health with support for cities to grow while delivering sustained reductions in pollution and a transition to a low emission economy. Where there are the most persistent pollution problems, this is supported by restrictions to encourage only the cleanest vehicles to operate in the city. Charging Clean Air Zones are being introduced for individual users to pay a charge to drive into, or move within, a designated zone if they are driving a vehicle that does not meet the particular standard in that zone. The CAZ central service being implemented and is made up of a Digital Solution, a customer facing Contact Centre (delivered by DVLA) and Penalties and Enforcements (managed by Local Authorities). With the current contract expiring in 2021, The Secretary of State for Transport requires a supplier to provide a high-quality service to JAQU, Local Authorities, Fleet Operators, Users and all other stakeholders of the CAZ Digital Solution. The scope of the new contract could include but not limited to:- -Transition of the existing digital solution -Support and Maintenance of the digital solution -Technical Delivery -Technical Development -Onboarding of Local Authorities to utilise the CAZ service -Hosting of the central service -Testing -Incident Management -Management Information and Reporting Suppliers can ask any clarification question for a period of 10 working days after the notice has been published.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Informed Solutions Limited

Matched by exact name
Contract value
£15.3m
Awarded
Not supplied
Contract signed
27 Jul 2021
Award ID
020902-2021-DfT TETI0031B DVLA PS/21/51-1
Status
active
Location
Cheshire,, UK, WA14 4PA, United Kingdom
Shared contract value
£22.4m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 2 awarded suppliers
Award ID
028101-2025-DfT TETI0031B DVLA PS/21/51-1
Status
active
Location
Altrincham, UK, United Kingdom

Informed Solutions Ltd

Matched by exact name
Shared contract value
£22.4m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 2 awarded suppliers
Award ID
028101-2025-DfT TETI0031B DVLA PS/21/51-1
Status
active
Location
Altrincham, UK, WA14 4PA, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • The scope of the new contract could include:- -Transition of the existing digital solution -Support and Maintenance of the digital solution -Technical Delivery -Technical Development -Onboarding of Local Authorities to utilise the CAZ service -Hosting of the central service -Testing -Incident Management -Management Information and ReportingValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DfT TETI0031B DVLA PS/21/51
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
II.2.7

New Value

Date
21 Jul 2021

Old Value

Date
21 Oct 2021
Entry 2

Where

Section
II.2.7

New Value

Date
20 Jul 2025

Old Value

Date
20 Oct 2025

Bid Opening

Date
19 May 2021, 09:00

Address

Street Address
Swansea UK

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
19 May 2021, 09:00

Tender Period

Ends
14 May 2021, 12:00

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The scope of the new contract could include:- -Transition of the existing digital solution -Support and Maintenance of the digital solution -Technical Delivery -Technical Development -Onboarding of Local Authorities to utilise the CAZ service -Hosting of the central service -Testing -Incident Management -Management Information and Reporting

Renewal

Description
This contract may be renewed after the intiial period.

Award criteria

Criteria

Criterion 1
Name
Quality Factors
Type
quality
Description
60
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
30

Contract period

Ends
27 Jul 2027, 23:59
Starts
28 Jul 2021, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK
Entry 3
Region
UK

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-11791
Name
Department for Transport

Roles

buyer
centralPurchasingBody
reviewBody

Address

Region
UK
Locality
London
Postal Code
SW1P 4DR
Country Name
United Kingdom
Street Address
33 Horseferry Road, Great Minster House, Westminster

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Department for Transport

Contact

Name
Adrianne Griffiths

Additional Contact Points

Organisation 2
Id
GB-FTS-11792
Name
Department for Transport

Roles

reviewBody

Address

Locality
London
Postal Code
SW1P 4DR
Country Name
United Kingdom
Street Address
33 Horseferry Road, Great Minster House

Details

Identifier

Legal Name
Department for Transport

Contact

Organisation 3
Id
GB-FTS-26488
Name
Informed Solutions Limited

Roles

supplier

Address

Region
UK
Locality
Cheshire,
Postal Code
WA14 4PA
Country Name
United Kingdom
Street Address
The Old Bank, Old Market Place, Altrincham,

Details

Scale
sme

Identifier

Legal Name
Informed Solutions Limited
Organisation 4
Id
GB-FTS-149495
Name
Driver & Vehicle Licencing Agency

Roles

buyer

Address

Region
UK
Locality
Swansea
Postal Code
SA6 7JL
Country Name
United Kingdom

Details

Identifier

Legal Name
Driver & Vehicle Licencing Agency

Contact

Name
Nick Beynon
Organisation 5
Id
GB-FTS-149496
Name
Informed Solution Limited

Roles

supplier

Address

Region
UK
Locality
Altrincham
Country Name
United Kingdom
Street Address
The Old Bank, Old Market Place

Details

Scale
large

Identifier

Legal Name
Informed Solution Limited
Organisation 6
Id
GB-FTS-149497
Name
Informed Solutions Ltd

Roles

supplier

Address

Region
UK
Locality
Altrincham
Postal Code
WA14 4PA
Country Name
United Kingdom
Street Address
The Old Bank, Old Market Place

Details

Scale
large

Identifier

Legal Name
Informed Solutions Ltd
Organisation 7
Id
GB-FTS-149498
Name
Department for Transport

Roles

reviewBody

Address

Locality
London
Postal Code
SW1P 4DR
Country Name
United Kingdom
Street Address
33 Horseferry Road, Great Minister House

Identifier

Legal Name
Department for Transport

Award information

Award 1
Id
020902-2021-DfT TETI0031B DVLA PS/21/51-1
Title
Clean Air Zone Technical Delivery and Support Provider
Status
active

Suppliers

Supplier 1
Id
GB-FTS-26488
Name
Informed Solutions Limited

Related lots

1
Award 2
Id
028101-2025-DfT TETI0031B DVLA PS/21/51-1
Title
Clean Air Zone Technical Delivery and Support Provider
Status
active

Suppliers

Supplier 1
Id
GB-FTS-149496
Name
Informed Solution Limited
Supplier 2
Id
GB-FTS-149497
Name
Informed Solutions Ltd

Related lots

1

Contracts and changes

Entry 1
Id
020902-2021-DfT TETI0031B DVLA PS/21/51-1
Title
Clean Air Zone Technical Delivery and Support Provider
Status
active
Award ID
020902-2021-DfT TETI0031B DVLA PS/21/51-1
Date Signed
28 Jul 2021, 00:00

Value

Amount
15,272,732.1
Currency
GBP
Entry 2
Id
028101-2025-DfT TETI0031B DVLA PS/21/51-1
Title
Clean Air Zone Technical Delivery and Support Provider
Status
active
Award ID
028101-2025-DfT TETI0031B DVLA PS/21/51-1
Date Signed
1 May 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK

Value

Amount
22,364,119.38
Currency
GBP

Period

Ends
27 Jul 2027, 23:59
Starts
28 Jul 2021, 00:00

Amendments

Entry 1
Id
2
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: Extension executed for the optional 2-year period built into the original requirements and contract
Description
Extension executed for the optional 2-year period built into the original requirements and contract

Recorded locations

  • Buyer location · Swansea · UK · SA6 7JL · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-02a4a3-2025-05-28T13:42:56+01:00compiled ·