ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

NEPO408 Lifts, Escalators and related Equipment, Maintenance, Repairs and Refurbishment

THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:38.

Opportunity overview

The Association of North East Councils Trading as the North East Procurement Organisation (NEPO) is seeking to establish a multi-lot, multi-supplier Framework Agreement for the repair, refurbishment and maintenance of lifts, escalators and related equipment across a variety of public-sector settings.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Ansa Elevators Ltd

Match pending…
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
Oldham, UKD, OL9 9XA, United Kingdom

Classic Lifts Ltd

Match pending…
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
Rotherham, UKD, S60 1FE, United Kingdom

Durham County Council

No match
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
Durham, UKC, DH7 8XQ, United Kingdom

Foulds Lifts

Match pending…
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
Colne, UKD, BB8 8EG, United Kingdom

Jackson Lift Services Ltd

Matched by exact name
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
London, UKI, SE7 7RX, United Kingdom

Kone PLC

Ai Match
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
North Chertsey, UKJ, KT16 9HW, United Kingdom

Northern Elevator Ltd

Matched by exact name
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
Newcastle Upon Tyne, UKC, NE3 2EN, United Kingdom

Otis Ltd

Matched by exact name
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
London, UKI, W4 5AF, United Kingdom

Pickerings Europe Ltd

Matched by exact name
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
Stockton-On-Tees, UKC, TS20 2AD, United Kingdom

R J Lifts Services Ltd

Match pending…
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
Stoke on Trent, UKG, ST4 3PE, United Kingdom

Schindler Ltd

Matched by normalised name
Shared contract value
£15m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 11 awarded suppliers
Award ID
019336-2021-1
Status
active
Location
Addlestone, UKJ, KT15 2HJ, United Kingdom

Jackson Lift Services Ltd

Matched by exact name
Shared contract value
£5m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 6 awarded suppliers
Award ID
019336-2021-2
Status
active
Location
London, UKI, SE7 7RX, United Kingdom

Kone Plc

Ai Match
Shared contract value
£5m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 6 awarded suppliers
Award ID
019336-2021-2
Status
active
Location
North Chertsey, UKJ, KT16 9HW, United Kingdom

Northern Elevator Ltd

Matched by exact name
Shared contract value
£5m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 6 awarded suppliers
Award ID
019336-2021-2
Status
active
Location
Newcastle Upon Tyne, UKC, NE3 2EN, United Kingdom

Otis Ltd

Matched by exact name
Shared contract value
£5m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 6 awarded suppliers
Award ID
019336-2021-2
Status
active
Location
London, UKI, W4 5YF, United Kingdom

Pickerings Europe Ltd

Matched by exact name
Shared contract value
£5m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 6 awarded suppliers
Award ID
019336-2021-2
Status
active
Location
Stockton-On-Tees, UKC, TS20 2AD, United Kingdom

Schindler Ltd

Matched by normalised name
Shared contract value
£5m
Awarded
Not supplied
Contract signed
6 Jul 2021
Suppliers
One of 6 awarded suppliers
Award ID
019336-2021-2
Status
active
Location
Addlestone, UKJ, KT15 2HJ, United Kingdom

Pickerings Europe Limited

Matched by exact name
Contract value
£570k
Awarded
Not supplied
Contract signed
30 Jul 2025
Award ID
068612-2025-1-1
Status
active
Identifier
03217853
Location
Stockton on Tees, UK, TS20 2AD, United Kingdom

Pickerings Europe Limited

Matched by exact name
Contract value
£2m
Awarded
Not supplied
Contract signed
30 Jul 2025
Award ID
068612-2025-1-2
Status
active
Identifier
03217853
Location
Stockton-On-Tees, UK, TS20 2AQ, United Kingdom

Classification

  • CPV50700000 — Repair and maintenance services of building installations
  • CPV42416100 — Lifts
  • CPV50740000 — Repair and maintenance services of escalators

Lots

  • Maintenance and Repair of Passenger Lifts, Direct award, NEPO 408£15m
  • Lot 2 - Maintenance, Repair and Refurbishment of Escalators and Related Equipment.£3m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NEPO408
Status
complete
Has Recurrence
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Covered By

GPA

Amendments

Entry 1
Id
1
Description
Effective 31st August 2025, the Framework Agreement terms have been varied to extend the duration, from its initial period of; 48 months commencing 31st August 2021, to include an additional 24 months extension. The expiry date of this Framework Agreement shall now reflect 30th August 2027.

Unstructured Changes

Entry 1

Where

Label
Short description
Section
II.1.4

New Value

Text
The Association of North East Councils Trading as the North East Procurement Organisation (NEPO) has established a multi-lot, multi-supplier Framework Agreement for the repair, refurbishment and maintenance of lifts, escalators and related equipment across a variety of public-sector settings. Duration of the Framework Agreement is 48 months commencing 31st August 2021 with an option to extend for a further 24 month period.

Old Value

Text
The Association of North East Councils Trading as the North East Procurement Organisation (NEPO) is seeking to establish a multi-lot, multi-supplier Framework Agreement for the repair, refurbishment and maintenance of lifts, escalators and related equipment across a variety of public-sector settings.

Bid Opening

Date
3 Jun 2021, 13:00
Description
Legal representatives from Gateshead Metropolitan Borough Council will be responsible for opening tender responses.

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
24

Expected award period

Starts
3 Jun 2021, 13:00

Tender Period

Ends
3 Jun 2021, 12:00

Communication

Future Notice Date
23 Apr 2021, 00:00

Classification

Id
50700000
Scheme
CPV
Description
Repair and maintenance services of building installations

Submission terms

Languages

en

Submission Method

electronicSubmission

Participation Fees

Entry 1
Id
1

Type

document

Lots and requirements

Entry 1
Id
1
Title
Maintenance and Repair of Passenger Lifts, Direct award, NEPO 408
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Hull City Council has appointed Pickering Europe Limited to provide Maintenance and Repair of Passenger Lifts via the NEPO framework 408 titled - Lifts, Escalator & Related Equipment Maintenance, Repair & Refurbishment under lot 1 -Maintenance, Repair and Refurbishment of Lifts and Related Equipment. Contract for Maintenance and Repair of Passenger Lifts is for 5 months. Contract commencement date 1st August 2025.

Value

Amount
15,000,000
Currency
GBP

Renewal

Description
This Framework Agreement will be a direct replacement for the current NEPO408 Lift, Escalator and Related Equipment Maintenance, Repair and Refurbishment it is anticipated that the preceding Framework Agreement will be subject to future renewals.

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Lot 2 - Maintenance, Repair and Refurbishment of Escalators and Related Equipment.
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Framework Agreement for the supply of a service to provide repair, refurbishment and maintenance of lifts and related equipment to participating Contracting Authority establishments throughout the UK (as defined by the Public Contracts Regulations 2015) including but not limited to government departments and their agencies, non-departmental public bodies, central government, NHS bodies, local authorities, emergency services, coastguard emergency services, educational establishments, registered social landlords and registered charities who have a need to purchase the above services. The Framework Agreement will be awarded to a maximum of twelve (12) suppliers on each lot on a none ranked basis. The contracting authority will be able issue a call-off by way of direct award without opening up competition or through the operation of a mini-competition. The call-off contract will be on the terms specified in the call-off terms and conditions, supplemented as appropriate by such details as price and quantity which will be specified in the call-off order.

Value

Amount
3,000,000
Currency
GBP

Renewal

Description
This Framework Agreement will be a direct replacement for the current NEPO408 Lift, Escalator and Related Equipment Maintenance, Repair and Refurbishment it is anticipated that the preceding Framework Agreement will be subject to future renewals.

Award criteria

Criteria

Criterion 1
Name
Quality Incl Social Value
Type
quality
Description
40%
Criterion 2
Type
price
Description
60%

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
All Suppliers must be able to provide repair, refurbishment and maintenance of lifts and related equipment to participating Contracting Authority establishments across the North East Region. At the point of tender NEPO have indicative volumes for the North East region only. However, NEPO wish to work with Suppliers to grow the Framework Agreement through the NEPO Associate Membership scheme, which may result in the supply of repair, refurbishment and maintenance of lifts and related equipment services to other regions of the UK.

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK
Entry 3
Region
UK
Entry 4
Region
UKE11

Additional Classifications

Entry 1
Id
42416100
Scheme
CPV
Description
Lifts
Item 2
Id
2
Related Lot
2

Delivery Location

Description
All Suppliers must be able to provide repair, refurbishment and maintenance of lifts and related equipment to participating Contracting Authority establishments across the North East Region. At the point of tender NEPO have indicative volumes for the North East region only. However, NEPO wish to work with Suppliers to grow the Framework Agreement through the NEPO Associate Membership scheme, which may result in the supply of repair, refurbishment and maintenance of lifts and related equipment services to other regions of the UK.

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Additional Classifications

Entry 1
Id
50740000
Scheme
CPV
Description
Repair and maintenance services of escalators

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-5485
Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

Roles

buyer

Address

Region
UK
Locality
DURHAM
Postal Code
DH15UL
Country Name
United Kingdom
Street Address
Durham County Council,C/o Ros Layfield, Legal & Democr

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Scheme
COFOG
Description
Procurement

Identifier

Legal Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED
No Identifier Rationale
notOnAnyRegister

Contact

Name
Keith Lamb
Telephone
+44 1916380040
Organisation 2
Id
GB-FTS-14335
Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Newcastle Upon Tyne
Postal Code
NE1 3AF
Country Name
United Kingdom
Street Address
Guildhall, Quayside

Details

Classifications

Entry 1
Id
REGIONAL_AGENCY
Scheme
TED_CA_TYPE
Description
Regional or local agency/office
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

Contact

Name
Fiona Jamieson
Telephone
+44 1916380040
Organisation 3
Id
GB-FTS-14336
Name
NEPO

Roles

reviewBody

Address

Locality
Newcastle Upon Tyne
Postal Code
NE1 3AF
Country Name
United Kingdom

Identifier

Legal Name
NEPO
Organisation 4
Id
GB-FTS-25077
Name
Ansa Elevators Ltd

Roles

supplier

Address

Region
UKD
Locality
Oldham
Postal Code
OL9 9XA
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Ansa Elevators Ltd
Organisation 5
Id
GB-FTS-25078
Name
Jackson Lift Services Ltd

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
SE7 7RX
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Jackson Lift Services Ltd
Organisation 6
Id
GB-FTS-25079
Name
Classic Lifts Ltd

Roles

supplier

Address

Region
UKD
Locality
Rotherham
Postal Code
S60 1FE
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Classic Lifts Ltd
Organisation 7
Id
GB-FTS-25080
Name
Durham County Council

Roles

supplier

Address

Region
UKC
Locality
Durham
Postal Code
DH7 8XQ
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Durham County Council
Organisation 8
Id
GB-FTS-25081
Name
Foulds Lifts

Roles

supplier

Address

Region
UKD
Locality
Colne
Postal Code
BB8 8EG
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Foulds Lifts
Organisation 9
Id
GB-FTS-25082
Name
Kone PLC

Roles

supplier

Address

Region
UKJ
Locality
North Chertsey
Postal Code
KT16 9HW
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Kone PLC
Organisation 10
Id
GB-FTS-25083
Name
Northern Elevator Ltd

Roles

supplier

Address

Region
UKC
Locality
Newcastle Upon Tyne
Postal Code
NE3 2EN
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Northern Elevator Ltd
Organisation 11
Id
GB-FTS-25084
Name
Otis Ltd

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
W4 5AF
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Otis Ltd
Organisation 12
Id
GB-FTS-25085
Name
Pickerings Europe Ltd

Roles

supplier

Address

Region
UKC
Locality
Stockton-On-Tees
Postal Code
TS20 2AD
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Pickerings Europe Ltd
Organisation 13
Id
GB-FTS-25086
Name
R J Lifts Services Ltd

Roles

supplier

Address

Region
UKG
Locality
Stoke on Trent
Postal Code
ST4 3PE
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
R J Lifts Services Ltd
Organisation 14
Id
GB-FTS-25087
Name
Schindler Ltd

Roles

supplier

Address

Region
UKJ
Locality
Addlestone
Postal Code
KT15 2HJ
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Schindler Ltd
Organisation 15
Id
GB-FTS-25088
Name
Kone Plc

Roles

supplier

Address

Region
UKJ
Locality
North Chertsey
Postal Code
KT16 9HW
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Kone Plc
Organisation 16
Id
GB-FTS-25089
Name
Otis Ltd

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
W4 5YF
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Otis Ltd
Organisation 17
Id
GB-FTS-120
Name
NEPO

Roles

reviewBody

Address

Locality
Newcastle Upon Tyne
Postal Code
NE1 3AF
Country Name
United Kingdom
Street Address
Guildhall, Quayside

Identifier

Legal Name
NEPO

Contact

Telephone
+44 1916380040
Organisation 18
Id
GB-FTS-44387
Name
Hull City Council

Roles

buyer

Address

Region
UKE11
Locality
Hull
Postal Code
HU1 2AA
Country Name
United Kingdom
Street Address
The Guildhall, Alfred Gelder Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Id
168524345
Legal Name
Hull City Council

Contact

Name
Jenya Sattarova
Telephone
+14 82613584
Organisation 19
Id
GB-FTS-164879
Name
Pickerings Europe Limited

Roles

supplier

Address

Region
UK
Locality
Stockton on Tees
Postal Code
TS20 2AD
Country Name
United Kingdom
Street Address
Cleveland House, Norton Road,

Details

Scale
large

Identifier

Id
03217853
Legal Name
Pickerings Europe Limited

Contact

Telephone
+44 1642607161
Organisation 20
Id
GB-FTS-164880
Name
Pickerings Europe Limited

Roles

supplier

Address

Region
UK
Locality
Stockton-On-Tees
Postal Code
TS20 2AQ
Country Name
United Kingdom
Street Address
Cleveland House, Norton Road,

Details

Scale
large

Identifier

Id
03217853
Legal Name
Pickerings Europe Limited
Organisation 21
Id
GB-FTS-162220
Name
Hull City Council

Roles

reviewBody

Address

Locality
Kingston Upon Hull
Postal Code
HU1 2AA
Country Name
United Kingdom
Street Address
The Guildhall, Alfred Gelder Street

Identifier

Legal Name
Hull City Council

Contact

Telephone
+44 1482613584

Award information

Award 1
Id
019336-2021-1
Title
Maintenance, Repair and Refurbishment of Lifts and Related Equipment.
Status
active

Suppliers

Supplier 1
Id
GB-FTS-25077
Name
Ansa Elevators Ltd
Supplier 2
Id
GB-FTS-25079
Name
Classic Lifts Ltd
Supplier 3
Id
GB-FTS-25080
Name
Durham County Council
Supplier 4
Id
GB-FTS-25081
Name
Foulds Lifts
Supplier 5
Id
GB-FTS-25078
Name
Jackson Lift Services Ltd
Supplier 6
Id
GB-FTS-25082
Name
Kone PLC
Supplier 7
Id
GB-FTS-25083
Name
Northern Elevator Ltd
Supplier 8
Id
GB-FTS-25084
Name
Otis Ltd
Supplier 9
Id
GB-FTS-25085
Name
Pickerings Europe Ltd
Supplier 10
Id
GB-FTS-25086
Name
R J Lifts Services Ltd
Supplier 11
Id
GB-FTS-25087
Name
Schindler Ltd

Related lots

1
Award 2
Id
019336-2021-2
Title
Lot 2 - Maintenance, Repair and Refurbishment of Escalators and Related Equipment
Status
active

Suppliers

Supplier 1
Id
GB-FTS-25078
Name
Jackson Lift Services Ltd
Supplier 2
Id
GB-FTS-25088
Name
Kone Plc
Supplier 3
Id
GB-FTS-25083
Name
Northern Elevator Ltd
Supplier 4
Id
GB-FTS-25089
Name
Otis Ltd
Supplier 5
Id
GB-FTS-25085
Name
Pickerings Europe Ltd
Supplier 6
Id
GB-FTS-25087
Name
Schindler Ltd
Award 3
Id
068612-2025-1-1
Title
Maintenance and Repair of Passenger Lifts
Status
active

Suppliers

Supplier 1
Id
GB-FTS-164879
Name
Pickerings Europe Limited

Related lots

1
Award 4
Id
068612-2025-1-2
Title
Maintenance and Repair of stairlifts and Through Floor Lifts (TFLs)
Status
active

Suppliers

Supplier 1
Id
GB-FTS-164880
Name
Pickerings Europe Limited

Related lots

1

Contracts and changes

Entry 1
Id
019336-2021-1
Title
Maintenance, Repair and Refurbishment of Lifts and Related Equipment.
Status
active
Award ID
019336-2021-1
Date Signed
7 Jul 2021, 00:00

Value

Amount
15,000,000
Currency
GBP
Entry 2
Id
019336-2021-2
Title
Lot 2 - Maintenance, Repair and Refurbishment of Escalators and Related Equipment
Status
active
Award ID
019336-2021-2
Date Signed
7 Jul 2021, 00:00

Value

Amount
5,000,000
Currency
GBP
Entry 3
Id
068612-2025-1-1
Title
Maintenance and Repair of Passenger Lifts
Status
active
Award ID
068612-2025-1-1
Date Signed
31 Jul 2025, 00:00

Value

Amount
570,000
Currency
GBP
Entry 4
Id
068612-2025-1-2
Title
Maintenance and Repair of stairlifts and Through Floor Lifts (TFLs)
Status
active
Award ID
068612-2025-1-2
Date Signed
31 Jul 2025, 00:00

Value

Amount
2,000,000
Currency
GBP

Recorded locations

  • Buyer location · DURHAM · UK · DH15UL · United Kingdom
  • Delivery location · UK
  • Delivery location · UKE11

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0292b5-2025-11-20T11:29:53Zcompiled ·