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PROCUREMENT OPPORTUNITY

NPIS - BT Cloud Contract

UK Health Security Agency · Awarded contract notice on Contracts Finder

Tender information last checkedLast checked 1 Oct 2026, 14:11.

Opportunity overview

3 year contract with BT for the provision of Five9 cloud call handling

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

BRITISH TELECOMMUNICATIONS LIMITED

Matched by exact name
Published award value
£58.7k
Awarded
27 Sept 2026
Award ID
ocds-b5fd17-ff8fa0fa-2226-47c0-ac0a-dba8b63c9885-1
Status
active

Classification

  • CPV48333000 — Contact management software package

Documents and notices

  • Awarded contract notice on Contracts FinderOpen source ↗
  • UKHSA RM6116 Framework Schedule 6 Order Form (Direct Award) - Signed_RedactedOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CF-3703000D0O000000rwimUAA
Status
complete
Procurement Method
selective
Procurement Method Details
Call-off from a framework agreement
Main Procurement Category
services

Classification

Scheme
CPV
Id
48333000
Description
Contact management software package

Tender Period

Ends
29 Sept 2026, 12:00

Contract period

Starts
30 Sept 2026, 00:00
Ends
29 Sept 2029, 23:59

Suitability

Sme
No
Vcse
No

Items and delivery

Item 1
Id
1

Delivery locations

Entry 1
Postal Code
E14 4PU
Entry 2
Country Name
United Kingdom

Buyer, suppliers and contacts

Organisation 1
Id
GB-CFS-259128
Name
UK Health Security Agency

Identifier

Legal Name
UK Health Security Agency

Address

Street Address
10 South Colonnade
Locality
London
Postal Code
E14 4PU
Country Name
UK

Contact

Name
Procurement Notices

Roles

buyer
Organisation 2
Id
GB-CFS-336432
Name
BRITISH TELECOMMUNICATIONS LIMITED

Identifier

Legal Name
BRITISH TELECOMMUNICATIONS LIMITED

Address

Street Address
1 Braham Street E1 8EE

Details

Scale
large

Roles

supplier

Award information

Award 1
Id
ocds-b5fd17-ff8fa0fa-2226-47c0-ac0a-dba8b63c9885-1
Status
active
Date
28 Sept 2026, 00:00
Published
1 Oct 2026, 12:42

Value

Amount
58,737.6
Currency
GBP

Suppliers

Supplier 1
Id
GB-CFS-336432
Name
BRITISH TELECOMMUNICATIONS LIMITED

Contract period

Starts
30 Sept 2026, 00:00
Ends
29 Sept 2029, 23:59

Documents

Entry 1
Id
1
Document Type
awardNotice
Description
Awarded contract notice on Contracts Finder
Published
1 Oct 2026, 12:42
Format
text/html
Language
en
Entry 2
Id
2
Description
UKHSA RM6116 Framework Schedule 6 Order Form (Direct Award) - Signed_Redacted
Format
application/pdf

Recorded locations

  • Buyer location · London · E14 4PU · UK
  • Delivery location · E14 4PU
  • Delivery location · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. d613f421-a0a9-441e-ac80-878c79571460-916193Awarded contract notice on Contracts Finder ·