2026-026 Cost Allocation and Recovery Review Deliberative Research

Opportunity overview

Ofgem is seeking to commission a deliberative research project to explore how consumers think about, assess and respond to different approaches to cost allocation and cost recovery across the energy system. The supplier will conduct market research to examine consumers lived experiences and priorities in relation to affordability, quality of service, ease of engagement, fair treatment, and the effectiveness of support available to vulnerable consumers. The findings will provide Ofgem with robust evidence on consumer preferences, including what consumers value most, the trade-offs they are willing to make, and the reasons underpinning those preferences. This will support informed decision-making on future policy and regulatory approaches to cost allocation and recovery, ensuring that consumer perspectives are appropriately reflected in Ofgem's considerations.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

• CPV73110000 — Research services
• CPV73200000 — Research and development consultancy services
• CPV79310000 — Market research services

Documents and notices

• Awarded contract notice on Contracts FinderOpen source ↗
• NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.Open source ↗