ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

The Provision of Firefighter Pension and Administration and Pensioner Payroll Services

Cleveland Fire Authority · Tender notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 06:26.

Opportunity overview

The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes"). The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services. The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.

Classification

  • CPV66500000 — Insurance and pension services

Lots

  • Lot 1£500k · Including VAT

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0776e0
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
2 Nov 2026, 12:00

Enquiry period

Ends
16 Oct 2026, 17:00

Expected award period

Ends
5 Feb 2027, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price
Description
The price aspect of this quotation will be evaluated in the following way: The lowest bona fide tender price covering the whole life cost of the contract agreement will receive the maximum weighting for price, the other bids/prices will then be scored on a pro-rata basis. **For clarification purposes, the whole life cost of a product, service or works shall cover costs borne by the Authority, or other users such as; • Costing relating to acquisition • Cost of use (energy consumption and other resources) • Maintenance costs • End of life costs, disposal, collection, recycling

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
0 Unacceptable - No response is provided or the response is not relevant to the information requested in the question. 1 Poor - Response is poor. The response addresses very few elements of the requirement and contains insufficient/limited detail of explanation to demonstrate how the requirement will be fulfilled 2 Acceptable - The response provides information, on some or all of the elements required in the question, the information provided is relevant but is lacking in sufficient detail for some or all of the elements required. 3 Good - The response provides information on most of the elements required in the question the information provided is relevant and is in sufficient detail for most of the elements required. 4 Excellent - The response provides information on all of the elements required in the question, the information provided is relevant and is in sufficient detail for all of the elements required. The bidder has demonstrated a thorough understanding of the requirement and provides details of how the requirement will be met in full. 5 Added Value - The response provides information on all of the elements required in the question the information provided is relevant and is in sufficient detail for all of the elements required. The response also provides information on areas of added value* which is linked to the specified requirements.

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Description
This section will be evaluated on a weighted basis and will be scored in accordance with the evaluation matrix (0-5) and the social value response.

Numbers

Entry 1
Number
10
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 May 2027, 00:00
Ends
30 Apr 2030, 23:59
Max Extent Date
30 Apr 2032, 23:59

Renewal

Description
1st May 2027 to 30th April 2030 (with possible extension of 2 x 12months - potential 5 years in total)

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
66500000
Description
Insurance and pension services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
L-1
Document Type
biddingDocuments
Entry 3
Id
089354-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
21 Sept 2026, 17:16
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Cleveland Fire Authority
Id
GB-COH-07583911

Identifier

Scheme
GB-COH
Id
07583911

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGXP-5439-PLWX

Address

Street Address
Training And Administration Hub
Locality
Hartlepool
Postal Code
TS25 5TH
Country
GB
Country Name
United Kingdom
Region
UKC11

Contact

Name
Holly Bailey

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Hartlepool · UKC11 · TS25 5TH · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 089354-2026Tender notice on Find a Tender ·