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PROCUREMENT OPPORTUNITY

Digital Helpdesk System

Chelmsford City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 20 Sept 2026, 07:38.

Opportunity overview

Provision of a software system to provide the Councils digital help desk.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

HORNBILL TECHNOLOGIES LIMITED

Matched by number
Contract value
£44k
Awarded
Not supplied
Contract signed
16 Jun 2026
Including VAT
£52.8k
Award ID
1
Status
active
Identifier
GB-COH 07244938
Location
London, UKI41, EC2A 4NE, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0775b9
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Chelmsford City Council
Id
GB-PPON-PYRZ-1467-WNJW

Identifier

Scheme
GB-PPON
Id
PYRZ-1467-WNJW

Address

Street Address
Civic Centre
Locality
Chelmsford
Postal Code
CM1 1JE
Country
GB
Country Name
United Kingdom
Region
UKH36

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
HORNBILL TECHNOLOGIES LIMITED
Id
GB-COH-07244938

Identifier

Scheme
GB-COH
Id
07244938

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PTJT-1524-YNPD

Address

Street Address
86-90 Paul Street
Locality
London
Postal Code
EC2A 4NE
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKH3
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-07244938
Name
HORNBILL TECHNOLOGIES LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
No
Date Signed
17 Jun 2026, 00:00

Period

Starts
22 Dec 2026, 00:00
Ends
21 Dec 2028, 23:59

Value

Including VAT
52,800
Amount
44,000
Currency
GBP

Documents

Entry 1
Id
088826-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
18 Sept 2026, 15:45
Format
text/html

Recorded locations

  • Buyer location · Chelmsford · UKH36 · CM1 1JE · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 088826-2026Contract details notice on Find a Tender ·