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PROCUREMENT OPPORTUNITY

Understanding BSL Users Experiences of Access Services on TV and VoD platforms

Ofcom · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 20:02.

Opportunity overview

The main objective for this research is to explore and understand BSL users’ experiences and preferences for access services across VoD and linear TV. In more detail, this includes: • Explore the different types of services currently used, and understand preferences for particular services (i.e. linear TV/ BVoD/ SVoD) o How do these preferences vary and why? E.g. by genre or by viewing preferences • Explore and understand practical experiences of watching programmes with access services, including understanding access to sign-presented or sign-interpreted programming • Explore and understand satisfaction with provision of BSL and other relevant access services across linear TV and VoD, including preferences for sign-presented or sign-interpreted programming o Do audiences have different preferences for sign-presented or sign-interpreted programming? Do these vary by e.g. genre, types of programme, type of service? Are there circumstances in which the relevant audiences prefer subtitles? • Understanding audiences’ expectations for future provision of access services o What would they like to see change? o What could providers do to improve access services? • Explore audiences understanding of the current regulatory landscape around access services on linear TV and VoD services, including understanding of funding arrangements • Explore the relationships between BSL programming and signing more broadly, seeking to understand the impact for audiences on the cultural landscape and BSL community as well as implications for current demand on professional BSL interpreters.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Open Inclusion Limited

Matched by exact name
Contract value
£83.9k
Awarded
Not supplied
Contract signed
12 May 2026
Including VAT
£100.7k
Award ID
1
Status
active
Identifier
GB-PPON PJPX-2333-NXCR
Location
London, UKI41, EC2A 4NE, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ecm_1647
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Ofcom
Id
GB-PPON-PQQZ-1663-NWMN

Identifier

Scheme
GB-PPON
Id
PQQZ-1663-NWMN

Address

Street Address
Riverside House, 2a Southwark Bridge Road
Locality
London
Postal Code
SE1 9HA
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Open Inclusion Limited
Id
GB-PPON-PJPX-2333-NXCR

Identifier

Scheme
GB-PPON
Id
PJPX-2333-NXCR

Address

Street Address
86 – 90 Paul Street
Locality
London
Postal Code
EC2A 4NE
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79310000
Description
Market research services

Suppliers

Supplier 1
Id
GB-PPON-PJPX-2333-NXCR
Name
Open Inclusion Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
No
Date Signed
13 May 2026, 00:00

Period

Starts
13 May 2026, 00:00
Ends
30 Nov 2026, 23:59

Value

Including VAT
100,678.8
Amount
83,899
Currency
GBP

Documents

Entry 1
Id
069239-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
22 Jul 2026, 14:41
Format
text/html

Recorded locations

  • Buyer location · London · UKI44 · SE1 9HA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 069239-2026Contract details notice on Find a Tender ·