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PROCUREMENT OPPORTUNITY

WNL ICB - Gentle Hands Care Agency Ltd

NHS West and North London Integrated Care Board · award, contract

Tender information last checkedLast checked 26 Sept 2026, 21:31.

Opportunity overview

Contract renewed with existing supplier for the provision of Continuing Healthcare<br/>(CHC) for one or more existing service user placements.<br/><br/>Supplier delivers the following service: supported living.<br/><br/>Contract start date of 01/04/2026. Contract duration period is for 24 months.<br/>To note individual placements duration are not defined; dependent on eligiblity of<br/>individual service user for Continuing Healthcare (CHC). Therefore placements can be shorter or longer than 24 months.<br/><br/><br/>Contract total award: not applicable<br/><br/>Current weekly payments to provider: £812.31.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Gentle Hands Care Agency Ltd

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
20 Jul 2026
Award ID
068549-2026-1
Status
active
Identifier
07574606
Location
London, UK, EN5 4DL, United Kingdom

Classification

  • CPV85311000 — Social work services with accommodation
  • CPV85323000 — Community health services

Lots

  • Contract Authority intends to award a contract to an existing provider following Direct Award Process C. <br/><br/>Continuing Healthcare (CHC) supported living service. Due to the nature of CHC eligibility, placement contract end date not defined, nor lifetime value of the placement. However the proposed NHS Standard Contract duration is 24 months. <br/><br/>Weekly value of the contract is £812.31<br/><br/><br/>Award Criteria: the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C454522
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Review Details
Written representations should be sent to nclicb.cicprovidercontracts@nhs.net within the standstill period. Please include the FTS reference in the email subject header.
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. <br/>The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 31/07/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85311000
Description
Social work services with accommodation

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Contract Authority intends to award a contract to an existing provider following Direct Award Process C. <br/><br/>Continuing Healthcare (CHC) supported living service. Due to the nature of CHC eligibility, placement contract end date not defined, nor lifetime value of the placement. However the proposed NHS Standard Contract duration is 24 months. <br/><br/>Weekly value of the contract is £812.31<br/><br/><br/>Award Criteria: the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85323000
Description
Community health services

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
NHS West and North London Integrated Care Board
Id
GB-FTS-180198

Identifier

Legal Name
NHS West and North London Integrated Care Board

Address

Street Address
Ferguson House, 15 Marylebone Road
Locality
London
Region
UKI32
Postal Code
NW1 5JD
Country Name
United Kingdom

Contact

Name
Complex Care Contracts Team

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Gentle Hands Care Agency Ltd
Id
GB-FTS-184991

Identifier

Legal Name
Gentle Hands Care Agency Ltd
Id
07574606

Address

Street Address
Unit 1A Ground Floor, York House, Queens Road Estate, Queens Road, Barnet,
Locality
London
Region
UK
Postal Code
EN5 4DL
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
NHS West and North London ICB
Id
GB-FTS-183626

Identifier

Legal Name
NHS West and North London ICB

Address

Street Address
Ferguson House, 15 Marylebone Road
Locality
London
Postal Code
NW1 5JD
Country Name
United Kingdom

Contact

Roles

reviewBody
reviewContactPoint

Details

Organisation 4
Name
Centre for Effective Dispute Resolution
Id
GB-FTS-3081

Identifier

Legal Name
Centre for Effective Dispute Resolution

Address

Street Address
70 Fleet Street
Locality
London
Postal Code
EC4Y 1EU
Country Name
United Kingdom

Contact

Roles

mediationBody

Details

Award information

Award 1
Id
068549-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-184991
Name
Gentle Hands Care Agency Ltd

Contracts and changes

Entry 1
Id
068549-2026-1
Award ID
068549-2026-1
Status
active
Date Signed
21 Jul 2026, 00:00

Recorded locations

  • Buyer location · London · UKI32 · NW1 5JD · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 068549-2026award, contract ·