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PROCUREMENT OPPORTUNITY

The Garage Delivery Factory and Live Service Teams

Department for Work & Pensions · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 02:42.

Opportunity overview

DWP is seeking a single prime supplier to act as the primary delivery partner to provide multidisciplinary digital capability to support delivery across The Garage Delivery Factory and associated Live Service functions. Services are expected to include digital delivery, engineering, automation, cloud services, AI-enabled elements, live service support and associated specialist capabilities.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C10567
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Techniques

Has Framework Agreement
Yes

Communication

Future Notice Date
7 Aug 2026, 23:59

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
18 Jan 2027, 00:00
Ends
17 Jan 2031, 23:59
Max Extent Date
17 Jan 2033, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
The Department for Work and Pensions (DWP) undertook preliminary market engagement on the 5th June 2026, to inform the development of the procurement strategy, delivery model and commercial approach for the Garage Delivery Factory and Live Service Teams requirement. Suppliers were identified through the Digital Outcomes and Specialists 7 (DOS7) Framework, Lot 2, using the filtering approach in accordance with framework guidance. The filtering criteria were designed to ensure that suppliers capable of delivering the requirement, including SMEs, had the opportunity to participate. A virtual supplier engagement event was held to provide an overview of the requirement, anticipated delivery model, commercial approach and procurement timetable. A total of 61 supplier representatives registered for the event, with 32 individuals attending representing 19 supplier organisations. The engagement sought supplier feedback on a number of areas including the proposed delivery model, commercial structure, transition and mobilisation arrangements, technology stack, use of AI and automation technologies and the proposed procurement approach. Following the event, suppliers were invited to submit clarification questions over a two-week period. Responses were consolidated from this period and from the virtual event, and issued to all filtered suppliers to ensure a fair, open and transparent process. Feedback obtained through the market engagement activity has informed the development of the procurement documentation, including refinements to the requirement, mobilisation and transition arrangements and supplier participation approach. The outputs from the engagement have been used to improve clarity, support competition and inform the final Invitation to Tender documentation.
Date Met
19 Jun 2026, 00:00
Status
met

Documents

Entry 1
Id
065549-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
13 Jul 2026, 11:52
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Department for Work & Pensions
Id
GB-PPON-PJCP-7274-TLRQ

Identifier

Scheme
GB-PPON
Id
PJCP-7274-TLRQ

Address

Street Address
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
Locality
London
Postal Code
SW1H 9NA
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · London · UKI32 · SW1H 9NA · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 065549-2026Preliminary market engagement notice on Find a Tender ·