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PROCUREMENT OPPORTUNITY

Technical Implementation Partner & Business Change Partner (DASP)

NHS Blood and Transplant · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:56.

Opportunity overview

NHS Blood and Transplant (NHSBT) is procuring delivery partners for the Donor and Session Programme (DASP), a strategic digital transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational capabilities across blood, platelets and plasma. The procurement is divided into two Lots: Lot 1: Technical Implementation Partner The Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness. Suppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform. Lot 2: Business Change Partner The Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual. NHSBT intends to award a single-supplier contract for each Lot. Suppliers may tender for either Lot or both Lots but must submit a complete and independently compliant Tender Response for each Lot tendered for. The full requirements, eligible CRM Platforms, procurement procedure, Conditions of Participation, award criteria, evaluation methodology, timetable, contract terms and submission instructions are set out in the Invitation to Tender and associated tender documents available through Atamis under reference C468497.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72220000 — Systems and technical consultancy services
  • CPV72224000 — Project management consultancy services
  • CPV72224100 — System implementation planning services
  • CPV72227000 — Software integration consultancy services
  • CPV79400000 — Business and management consultancy and related services
  • CPV79410000 — Business and management consultancy services
  • CPV79411100 — Business development consultancy services

Lots

  • Technical Implementation Partner£3.3m
  • Business Change Partner£5.8m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C468497
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
Published risks
Programme interdependencies may lead to changes in service usage and phasing. Volumes provided are indicative only and could vary (increase or decrease) depending on decisions affecting other DASP delivery partners and the CRM solution.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
The Authority is conducting a two-stage Competitive Flexible Procedure under section 20(2)(b) of the Procurement Act 2023 to award a single supplier contract for each Lot. Stage 1: Suppliers submit complete tenders. Following assessment against the published requirements, criteria, weightings and thresholds, the three highest ranked eligible Suppliers for each Lot will progress to Stage 2. Stage 2: Shortlisted Suppliers will participate in a Presentation and either a Workshop or Demonstration, depending on the Lot. These activities will be assessed against the published Stage 2 criteria. Conditions of Participation will be assessed on a pass/fail basis. The Authority retains the right to amend the stages where required, including the number of stages or repetition of a stage, in accordance with the Tender Notice and associated tender documents. Further details are set out in the C468497 tender documents.

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
9 Oct 2026, 12:00

Enquiry period

Ends
23 Sept 2026, 12:00

Expected award period

Ends
1 Dec 2026, 23:59

Lot Details

Award criteria

Description
Each Lot will be assessed and awarded independently through the two-stage process described in the ITT documents and relevant Stage 2 invitation. Suppliers may tender for and be awarded one or both Lots. NHSBT may award the Lots at different times and reserves the right not to award either or both Lots.

Contract terms

Financial Terms
30 days (Further details provided in tender documents)

Amendments

Entry 1
Description
Extension to submission date (extended from 06/09/2026 to 09/09/2026)
Id
092109-2026

Lots and requirements

Entry 1
Id
1
Title
Technical Implementation Partner
Description
The Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness. Suppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform.
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
4,000,000
Amount
3,333,333
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
(Further details provided in tender documents)

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
(Further details provided in tender documents)

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Description
(Further details provided in tender documents)

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497
Criterion 2
Type
technical
Description
As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2029, 23:59
Max Extent Date
31 Dec 2031, 23:59

Renewal

Description
Two optional one-year extensions, exercisable individually or cumulatively.

Options

Description
Two optional one-year extensions, exercisable individually or cumulatively.
Entry 2
Id
2
Title
Business Change Partner
Description
The Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual.
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
7,000,000
Amount
5,833,333
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
(Further details provided in tender documents)

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
(Further details provided in tender documents)

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Description
(Further details provided in tender documents)

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497
Criterion 2
Type
technical
Description
As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2029, 23:59
Max Extent Date
31 Dec 2031, 23:59

Renewal

Description
Two optional one-year extensions, exercisable individually or cumulatively.

Options

Description
Two optional one-year extensions, exercisable individually or cumulatively.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72224000
Description
Project management consultancy services
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support
Entry 3
Scheme
CPV
Id
72227000
Description
Software integration consultancy services
Entry 4
Scheme
CPV
Id
72220000
Description
Systems and technical consultancy services
Entry 5
Scheme
CPV
Id
72224100
Description
System implementation planning services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKK
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
72224000
Description
Project management consultancy services
Entry 2
Scheme
CPV
Id
79400000
Description
Business and management consultancy and related services
Entry 3
Scheme
CPV
Id
79411100
Description
Business development consultancy services
Entry 4
Scheme
CPV
Id
79410000
Description
Business and management consultancy services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Entry 2
Id
092109-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
30 Sept 2026, 08:10
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
NHS Blood and Transplant
Id
GB-PPON-PDBY-6395-VWBP

Identifier

Scheme
GB-PPON
Id
PDBY-6395-VWBP

Address

Street Address
500 North Bristol Park
Locality
Bristol
Postal Code
BS34 7QH
Country
GB
Country Name
United Kingdom
Region
UKK12

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · Bristol · UKK12 · BS34 7QH · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

4 published notice versions reviewed by ProcuraAxis.

4 VERSIONS
  1. 054976-2026Preliminary market engagement notice on Find a Tender ·
  2. 086513-2026Tender notice on Find a Tender ·
  3. 092109-2026Tender notice on Find a Tender ·
  4. 092110-2026Tender notice on Find a Tender ·