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PROCUREMENT OPPORTUNITY

NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters)

NHS England · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 01:47.

Opportunity overview

Lot 4: Same day critical health letters. The scope of the contract covers postal mail for standard letters on behalf of the NHS, sending communications such as, but not limited to invitations for vaccinations, cancer screening, campaigns, vaccination appointment booking, secondary care referral appointment booking.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Synertec Limited

Matched by exact name
Contract value
£10m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£12m
Award ID
1
Status
active
Identifier
GB-PPON PZLB-6738-DXNM
Location
Wellington, UKK23, TA21 9JQ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C443106
Status
complete
Procurement Method
selective
Procurement Method Details
Award under framework
Competitive
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
NHS England
Id
GB-PPON-PDPT-3135-BWWY

Identifier

Scheme
GB-PPON
Id
PDPT-3135-BWWY

Address

Street Address
Wellington House, 133-135 Waterloo Rd
Locality
London
Postal Code
SE1 8UG
Country
GB
Country Name
United Kingdom
Region
UKI45

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Synertec Limited
Id
GB-PPON-PZLB-6738-DXNM

Identifier

Scheme
GB-PPON
Id
PZLB-6738-DXNM

Address

Street Address
2 Castle Road, Chelston Business Park
Locality
Wellington
Postal Code
TA21 9JQ
Country
GB
Country Name
United Kingdom
Region
UKK23

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79800000
Description
Printing and related services

Suppliers

Supplier 1
Id
GB-PPON-PZLB-6738-DXNM
Name
Synertec Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
9 Jul 2026, 00:00
Ends
7 Jun 2028, 23:59

Value

Including VAT
12,000,000
Amount
10,000,000
Currency
GBP

Documents

Entry 1
Id
A-20958
Document Type
contractSigned
Description
Copy of redacted contract.
Format
application/pdf
Entry 2
Id
077432-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
13 Aug 2026, 17:39
Format
text/html

Agreed Metrics

Entry 1
Id
0535
Title
KPI 1
Description
The print Supplier will send the correct lettertext, letter, inserts, envelope, and all associated materials and digital comms which form part of the mail pack, in the correct format, to the correct Cohort specified by the Buyer.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
0536
Title
KPI 2
Description
When required by the Buyer, the print Supplier will create a sample using the correct specification, which requires subsequent approval by the Buyer to validate the specifications have been met.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
0537
Title
KPI 3
Description
The print Supplier will log all incidents and problems relating to Datafiles via a ServiceNow tickets within 2 working hours of the incident or problem being identified and provide updates on the path to ticket resolution every 2 working hours.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Amendments

Entry 1
Description
Copy of redacted contract added.
Id
077432-2026

Related procurements

Entry 1
Id
framework
Scheme
ocid
Identifier
ocds-h6vhtk-04f8da

Relationship

framework

Recorded locations

  • Buyer location · London · UKI45 · SE1 8UG · United Kingdom

Notice and amendment history

4 published notice versions reviewed by ProcuraAxis.

4 VERSIONS
  1. 049194-2026Contract award notice on Find a Tender ·
  2. 066200-2026Contract details notice on Find a Tender ·
  3. 066213-2026Contract details notice on Find a Tender ·
  4. 077432-2026Contract details notice on Find a Tender ·