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PROCUREMENT OPPORTUNITY

Social Program Management (SPM) Framework Agreement - Contract Notice

Social Security Scotland · tender

Tender information last checkedLast checked 29 Sept 2026, 14:42.

Opportunity overview

Social Security Scotland is looking to establish a new Framework Agreement for development services for our Curam Social Program Management (SPM) business and technology platform. It is proposed that there will be two lots - Lot 1: SPM Projects will focus on small/medium/large scale projects where the supplier is responsible for projects relating to the end-to-end delivery of the service. - Lot 2: SPM Resources will focus on the individual or team resources deployed to either backfill staff or fulfil a role. Overall, Social Security Scotland has responsibility for the delivery of the service but may require support to meet its objectives.

Classification

  • CPV48000000 — Software package and information systems
  • CPV48810000 — Information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72222300 — Information technology services
  • CPV79620000 — Supply services of personnel including temporary staff

Lots

  • SPM Projects£80m
  • SPM Resources£80m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
S/25/053
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Has Recurrence
Yes

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Lot Details

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
economic
Description
SPD Part 4B Economic and Financial Standing Insurances Other Economic or Financial
Minimum
The bidder must have a Dun and Bradstreet failure score of no less than 40. The bidder confirms they already have or can commit to obtain, prior to the commencement of the contract, the levels of insurance cover indicated below: Employer’s Liability Insurance - The Contractor shall maintain employer’s liability insurance with a minimum indemnity limit of 5000000 GBP or the minimum required by law in force at the time (for a single event or a series of related events and in the aggregate in a single calendar year) for the duration of the Framework Agreement and any Call Off Contract. Public Liability Insurance - The Contractor shall maintain public liability insurance with a minimum indemnity limit of 10000000 GBP (for a single event or a series of related events and in the aggregate in a single calendar year) for the duration of the Framework Agreement. Professional Indemnity Insurance - The Contractor shall maintain professional indemnity insurance with a minimum indemnity limit of 2000000 GBP (for a single event or a series of related events and in the aggregate in a single calendar year) for the duration of the Framework Agreement. The insurance shall cover liability arising from software development, systems integration, advisory services, and delivery of services using agile, iterative, DevOps or continuous deployment methodologies. Cyber Security and Data Protection Insurance - The Contractor shall maintain cyber security and data protection insurance with a minimum indemnity limit of 2000000 GBP (for a single event or a series of related events and in the aggregate in a single calendar year) for the duration of the Framework Agreement. This requirement may be satisfied by: (a) a standalone cyber liability insurance policy; or (b) professional indemnity insurance which expressly includes equivalent cyber security and data protection cover, provided that the insurance covers, as a minimum: - unauthorised access to systems; - loss, compromise or corruption of data (including Personal Data ); - cyber security incidents impacting availability of the Services; - incident response, remediation, and regulatory investigation costs; and - third party claims arising from such incidents. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Applies To

supplier
Criterion 2
Type
technical
Description
SPD Part 4C Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in the minimum levels of standards required below. SPD Part 4D Quality Assurance Schemes Environmental Management Standards
Minimum
SPD Part 4C Suppliers must demonstrate, proven organisational experience in the design, configuration, integration, and implementation of the Merative Cúram platform. This must include: Suppliers must provide two different examples of two (2) Cúram/ SPM services for each Lot. Each example must be relevant to the Lot. Each example should be no more than 500 words. Examples should be recent, within the last 3 years. Experience gained as either a prime contractor or a formally appointed subcontractor, with clear accountability for delivery outcomes. Evidence of involvement across the delivery lifecycle, including solution design, configuration, customisation, integration, testing, and deployment. Demonstration of successful project outcomes, including meeting time, cost, and quality objectives, supported by measurable results Submissions must clearly show that capability is not solely dependent on individual personnel, but is sustained through organisational knowledge, tooling, and established delivery approaches SPD Part 4D Quality Assurance Schemes - The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), OR 2. The bidder must have the following: A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the bidder has, and continues to implement, a quality management policy that is authorised by their Chief Executive, or equivalent, which is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation. Environmental Management Standards - The Bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate, OR The bidder must have the following: A regularly reviewed documented policy regarding environmental management, authorised by the Chief Executive, or equivalent. This policy must include and describe the bidder’s environmental emergency response procedures, including the preparedness and response procedures for potential accidents and emergency response situations that give rise to significant environmental impacts (for example hazardous substances spill control

Applies To

supplier

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
10

Covered By

GPA

Tender Period

Ends
10 Jul 2026, 12:00

Submission terms

Languages

en

Bid Validity Period

Duration In Days
360

Expected award period

Starts
10 Jul 2026, 12:00

Bid Opening

Date
10 Jul 2026, 12:00
Description
Authorised procurement team members will open tenders.

Address

Street Address
Social Security Scotland

Contract terms

Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Recurrence

Description
In four years time.

Lots and requirements

Entry 1
Id
1
Title
SPM Projects
Description
This will be an open procedure to procure Social Program Management (SPM) Framework suppliers to cover the requirement for SPM Projects. Stages in the procurement are: 1. Prior Information Notice issued. 2. Contract Notice/ Call for Competition 3. Invitation to Tender 4. Framework Award Additional information: The estimated value in this notice for the framework, across both lots is 80000000 GBP (ex VAT) which is based on 4 years. As there are pricing elements that are based on volume, the framework does enable the Purchaser potentially to spend beyond this value during the framework (note: the estimated value is not guaranteed)
Has Renewal
Yes
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Value

Amount
80,000,000
Currency
GBP

Contract period

Duration In Days
1,440

Renewal

Description
Framework will be considered for re-procurement after the proposed 4 year term.

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
SPM Resources
Description
This will be an open procedure to procure Social Program Management (SPM) Framework suppliers to cover the requirement for SPM Resources. Stages in the procurement are: 1. Prior Information Notice issued. 2. Contract Notice/ Call for Competition 3. Invitation to Tender 4. Framework Award Additional information: The estimated value in this notice for the framework, across both lots is 80000000 GBP (ex VAT) which is based on 4 years. As there are pricing elements that are based on volume, the framework does enable the Purchaser potentially to spend beyond this value during the framework (note: the estimated value is not guaranteed)
Has Renewal
Yes
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Value

Amount
80,000,000
Currency
GBP

Contract period

Duration In Days
1,440

Renewal

Description
Framework will be considered for re-procurement after the proposed 4 year term.

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support
Entry 2
Scheme
CPV
Id
48810000
Description
Information systems
Entry 3
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 4
Scheme
CPV
Id
72222300
Description
Information technology services

Delivery locations

Entry 1
Region
UKM
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff
Entry 2
Scheme
CPV
Id
48810000
Description
Information systems
Entry 3
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support
Entry 4
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 5
Scheme
CPV
Id
72222300
Description
Information technology services

Delivery locations

Entry 1
Region
UKM

Buyer, suppliers and contacts

Organisation 1
Name
Social Security Scotland
Id
GB-FTS-66869

Identifier

Legal Name
Social Security Scotland

Address

Street Address
3rd Floor, Agnes Husband House, 17 South Union Street
Locality
Dundee
Region
UKM
Postal Code
DD1 4BF
Country Name
United Kingdom

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
MINISTRY
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Scheme
COFOG
Id
10
Description
Social protection
Organisation 2
Name
Edinburgh Sheriff Court House
Id
GB-FTS-180412

Identifier

Legal Name
Edinburgh Sheriff Court House

Address

Street Address
27 Chambers Street
Locality
Edinburgh
Country Name
United Kingdom

Roles

reviewBody

Recorded locations

  • Buyer location · Dundee · UKM · DD1 4BF · United Kingdom
  • Delivery location · UKM

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 035705-2026planning ·
  2. 058254-2026tender ·