Opportunity overview
NotLost is a bespoke system used to register Found Items across different locations in the Merseytravel network. In parallel the system ingests Lost Item Enquiries from customers and supports our staff to identify, match and reunite customers with their personal items.
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
I'VE BEEN FOUND LTD
Matched by number
- Contract value
- £43.5k
- Awarded
- Not supplied
- Contract signed
- 29 Mar 2026
- Including VAT
- £52.2k
- Award ID
- 1
- Status
- active
- Identifier
- GB-COH 09036363
- Location
- Epsom, UKJ26, KT18 7RL, United Kingdom
Classification
No classification was supplied.
Lots
- Lot 1Value not stated
Documents and notices
- Contract details notice on Find a TenderOpen source ↗
- This procurement relates to the award of a call-off contract under the G-Cloud 14 for a bespoke digital solution supporting lost property services. The contract has been awarded to Not Lost for the design, implementation, and support of a cloud-based platform. The solution will be deployed by Merseytravel across its bus franchising network to enable customers to report and recover lost items efficiently. Key features include an online customer interface, automated matching of lost and found items, secure UK GDPR-compliant data handling, and back-office tools for operators. The contract was awarded via a compliant direct award process under G-Cloud 14, ensuring value for money and improved customer experience.Open source ↗