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PROCUREMENT OPPORTUNITY

Contract Award for Pensions Administration Software

The Royal Borough of Kensington and Chelsea · Transparency notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 10:11.

Opportunity overview

The Royal Borough of Kensington & Chelsea (RBKC) is intending to directly award a software contract to Heywood Ltd for the provision of pensions administration software. The contract will be established for three years commencing on 1 April 2026.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Heywood Ltd

Matched by number
Published award value
£956.5k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 04161207
Location
Altrincham, UKD34, WA14 1JY, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0676a7
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The Council as a Local Authority and as an Administering Body must comply with and has statutory obligations under the LGPS Regulations 2013 (as amended) which are made under The Superannuation Act 1972. To meet its statutory obligations, the Council must, among other things, meet the requirements on administering authorities set out in Part I (Membership, contributions, and benefits), Part II (Administration) and Part III (Governance) of the LGPS Regulations 2013. The Pension Administration system is critical for delivering member benefits, managing the pensioner payroll and meeting the Council's statutory obligations. Paragraph 13 of Schedule 5 of the Procurement Act 2023 provides a justification for the direct award of public contracts where it is strictly necessary for reasons of urgency and where a public contract cannot be awarded on the basis of a competitive tendering process. The services are strictly necessary to meet statutory obligations. The current contract expires on 31 March 2026, and there is insufficient time to conduct a competitive procurement process. Furthermore, migration of pensions data is complex and onboarding of a new provider typically requires 14–18 months after completion of a procurement process. This cannot be accommodated within the remaining timeframe. Without a new contract in place, officers would be unable to discharge statutory duties, including paying member benefits and the pensioner payroll, from 1 April 2026. The proposed 36‐month direct award represents the shortest feasible contract term that allows for a compliant procurement process and the completion of data migration.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
urgency

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
The Royal Borough of Kensington and Chelsea
Id
GB-PPON-PPRX-1592-MXGN

Identifier

Scheme
GB-PPON
Id
PPRX-1592-MXGN

Address

Street Address
8 Hornton Street
Locality
London
Postal Code
W8 7NX
Country
GB
Country Name
United Kingdom
Region
UKI33

Contact

Name
Strategic Procurement
Telephone
02073613000

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Heywood Ltd
Id
GB-COH-04161207

Identifier

Scheme
GB-COH
Id
04161207

Address

Street Address
2nd Floor 3 Barrington Road
Locality
Altrincham
Postal Code
WA14 1JY
Country
GB
Country Name
United Kingdom
Region
UKD34

Contact

Name
tender team
Telephone
0161 613 4200

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
pending
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72261000
Description
Software support services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
956,544
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-04161207
Name
Heywood Ltd

Contract period

Starts
15 Apr 2026, 00:00
Ends
31 Mar 2029, 23:59

Related lots

1

Documents

Entry 1
Id
028578-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
27 Mar 2026, 14:10
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
14 Apr 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI33 · W8 7NX · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 028578-2026Transparency notice on Find a Tender ·