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PROCUREMENT OPPORTUNITY

Digital access management solution

NETWORK RAIL INFRASTRUCTURE LIMITED · Contract details notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 00:02.

Opportunity overview

Network Rail intends to establish a framework agreement with Resonate for the supply of the Initaite software along with associated implementation services, ongoing maintenance, support and operational services. The Inititate software is a digital access management solution, which is an additional system which works with our existing Scalable signalling control systems and Luminate traffic managmeent system, both of which are manufactured by Resonate. The requirement includes delivery of the new software module; integration with existing Network Rail architecture; system configuration; testing and acceptance activities; and provision of service levels, maintenance, and operational support following implementation. The award will be a zero value framework, with a total maximum forecasted spend of £47.8m over its 8 year duration. No extension options are allowed.The framework will enable regional call‑off contracts, including performance management through three call‑off‑level KPIs. All notices associated with framework and call‑off activity—including transparency, contract award, contract details, performance and change notices—will be issued in line with Procurement Act 2023 requirements. The goods and services will be delivered by Resonate under the NR(IT)02 framework contract structure, using updated schedules aligned to existing Luminate licence terms and Network Rail responsibilities.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Resonate Group Ltd

Match pending…
Contract value
£47.8m
Awarded
Not supplied
Contract signed
27 Mar 2026
Including VAT
£57.4m
Award ID
2
Status
active
Identifier
GB-COH 05839985
Location
Derby, UKF11, DE24 8HS, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
project_45520
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Resonate holds exclusive intellectual property rights over the Initiate system, including proprietary source code, data schemas, integration interfaces and system architecture components. As a result, only Resonate can deliver a solution that is fully compatible with Network Rail’s current deployed systems of Luminate and Scalable platforms. A review of market options confirms that no alternative supplier can provide an equivalent level of functionality, interoperability or readiness within the required timescales, and procuring from another supplier would necessitate redevelopment of core components, introduce significant delay and prevent realisation of the intended operational benefits. These constraints arise from the inherent technical architecture rather than procurement preference, and no reasonable alternatives exist. A market scan and technical assessment further confirm that, for technical reasons, Resonate is the only supplier able to provide a system compatible with the existing Luminate and Scalable environments while delivering the required capability. Any alternative supplier would face prohibitive re‑engineering requirements due to Resonate’s proprietary architecture, integration protocols and data models. Consequently, there is an absence of viable competition and no reasonable alternative solutions currently available. The zero‑value structure of the framework ensures proportionality by preserving Network Rail’s ability to consider emerging technological alternatives in future and prevents unnecessary supplier lock‑in. The requirement also constitutes an extension to the existing Luminate and Scalable systems. The proposed solution relies on the same proprietary architecture, interfaces, data structures and operational workflows. Changing supplier at this point would result in incompatible or non‑uniform system components, requiring substantial re‑engineering of underlying systems and altering operational processes in a way that would create disproportionate technical difficulties in operation and maintenance, including increased risk to system stability, additional support complexity and duplicated development effort. Procuring the extension of the existing systems from Resonate is therefore necessary to maintain system integrity. The zero‑value contract structure again ensures proportionality and maintains future flexibility should compatible bolt‑on solutions become available from the wider market.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons
Entry 3
Id
additionalRepeatExtensionPartialReplacement

Special regime

utilities

Covered By

GPA
CPTPP

Techniques

Has Framework Agreement
Yes

Framework Agreement

Method
withoutReopeningCompetition
Type
closed
Description
Direct call off with the single supplier

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
NETWORK RAIL INFRASTRUCTURE LIMITED
Id
GB-PPON-PNZN-9524-VCQJ

Identifier

Scheme
GB-PPON
Id
PNZN-9524-VCQJ

Address

Street Address
Waterloo General Office
Locality
London
Postal Code
SE1 8SW
Country
GB
Country Name
United Kingdom
Region
UKI45

Contact

Name
Mjay Chauhan
Telephone
+447354526086

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Resonate Group Ltd
Id
GB-COH-05839985

Identifier

Scheme
GB-COH
Id
05839985

Address

Street Address
2 Hudson Way, Pride Park
Locality
Derby
Postal Code
DE24 8HS
Country
GB
Country Name
United Kingdom
Region
UKF11

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72260000
Description
Software-related services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-05839985
Name
Resonate Group Ltd

Related lots

1

Contracts and changes

Entry 1
Id
2
Award ID
2
Status
active
Above Threshold
Yes
Date Signed
27 Mar 2026, 00:00

Period

Starts
31 Mar 2026, 00:00
Ends
31 Mar 2034, 23:59

Value

Including VAT
57,360,000
Amount
47,800,000
Currency
GBP

Documents

Entry 1
Id
054771-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jun 2026, 14:11
Format
text/html

Recorded locations

  • Buyer location · London · UKI45 · SE1 8SW · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 022358-2026Transparency notice on Find a Tender ·
  2. 022765-2026Contract award notice on Find a Tender ·
  3. 054771-2026Contract details notice on Find a Tender ·