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PROCUREMENT OPPORTUNITY

Barbican Centre Ticketing Software

The Mayor and Commonalty and Citizens of the City of London · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 02:52.

Opportunity overview

We seek to understand software solutions that support ticket sales, financial accounting and analysis, marketing strategy and execution, and customer relationship management (CRM). Together, these capabilities will enable the Barbican to deliver a seamless, end-to-end experience across both digital and onsite touchpoints. The selected solution(s) should support the development and execution of data-driven marketing initiatives, enhance audience engagement and satisfaction, enable effective fundraising and stakeholder management, and provide actionable insights across the customer lifecycle. Collectively, these functions are critical to enhancing the overall Barbican experience and supporting the organisation’s operational effectiveness and long-term strategic objectives.

Classification

  • CPV22459000 — Tickets
  • CPV48110000 — Point of sale (POS) software package
  • CPV48217000 — Transaction-processing software package
  • CPV48223000 — Electronic mail software package
  • CPV48445000 — Customer Relation Management software package
  • CPV48480000 — Sales, marketing and business intelligence software package
  • CPV48481000 — Sales or marketing software package
  • CPV72212110 — Point of sale (POS) software development services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0662fd
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes

Contract period

Starts
30 Jun 2026, 00:00
Ends
30 Jun 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
22459000
Description
Tickets
Entry 2
Scheme
CPV
Id
48110000
Description
Point of sale (POS) software package
Entry 3
Scheme
CPV
Id
72212110
Description
Point of sale (POS) software development services
Entry 4
Scheme
CPV
Id
48217000
Description
Transaction-processing software package
Entry 5
Scheme
CPV
Id
48223000
Description
Electronic mail software package
Entry 6
Scheme
CPV
Id
48445000
Description
Customer Relation Management software package
Entry 7
Scheme
CPV
Id
48480000
Description
Sales, marketing and business intelligence software package
Entry 8
Scheme
CPV
Id
48481000
Description
Sales or marketing software package

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Interested suppliers should register on the City of London Corporation Sourcing & Contracts Portal (Jaggaer) and complete the preliminary market engagement (PME) questionnaire, submitting their response by midday (12pm), 19/03/2026.
Due
19 Mar 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
019900-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
5 Mar 2026, 12:55
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
The Mayor and Commonalty and Citizens of the City of London
Id
GB-PPON-PYQD-1693-MYXR

Identifier

Scheme
GB-PPON
Id
PYQD-1693-MYXR

Address

Street Address
PO Box 270
Locality
City of London
Postal Code
EC2P 2EJ
Country
GB
Country Name
United Kingdom
Region
UKI43

Contact

Telephone
020 7606 3030

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · City of London · UKI43 · EC2P 2EJ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 019900-2026Preliminary market engagement notice on Find a Tender ·