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PROCUREMENT OPPORTUNITY

Operator Console

NATIONAL ENERGY SYSTEM OPERATOR LIMITED · award, contract

Tender information last checkedLast checked 4 Oct 2026, 18:48.

Opportunity overview

Design, Implementation and Support of the Operator Console solution as per the below: • Provision of a detailed solution design including the following components: • Operator Console desktop • 'Single pane of glass' display across monitors plus a touchscreen & stylus-enabled display sitting at the tabletop level • Seamless interaction and interoperability across a wide range of applications and networks within the 'single pane of glass' concept • No physical KVM or manual display-switching; the solution must be compatible with a single keyboard/mouse • Configurable role-based and user-based personalization of display layouts • Retention of existing physical telephony with capability to migrate to soft client, with the necessary headset connection at each console • Network connectivity as required within console, between consoles and from consoles to comms-room sources. • Design patterns to support extensibility of the solution onto additional desks or to additional control rooms at a future date • Implementation of Operator Console solution: • Deployment of desktop infrastructure (e.g. keyboard, mouse, displays, controllers, networking) onto existing ENCC physical desktops. • Deployment of end-user compute and associated hardware. This may be deployed under the control room desks or racked in a comms room environment, and we would like to explore both options as part of this RFP. • Deployment of highly-resilient connectivity between consoles and compute infrastructure (utilising existing networking suppliers). Strictly Confidential 4 • Implementation of the console across 3 sites: Control Room 1, Control Room 2 and the Control Training Unit. Please note that Control Room 1 and the Control Training Unit are at the same physical site, but different building areas, and Control Room 2 is at a separate physical site. • Early Life Support (ELS) period during the first 12 weeks following the project golive OR until agreed exit criteria are satisfied • Support of Operator Console solution • Provision of second-line support, on an 8-year time horizon as per the Agreement stated below. • 24-hour operational support including on-site response where required

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

PROAV LIMITED

Matched by number
Contract value
£2.5m
Awarded
Not supplied
Contract signed
18 Feb 2025
Award ID
016455-2026-1
Status
active
Identifier
GB-COH 02681563
Location
Surrey, UK, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Design, Implementation and Support of the Operator Console solution as per the below: • Provision of a detailed solution design including the following components: • Operator Console desktop • 'Single pane of glass' display across monitors plus a touchscreen & stylus-enabled display sitting at the tabletop level • Seamless interaction and interoperability across a wide range of applications and networks within the 'single pane of glass' concept • No physical KVM or manual display-switching; the solution must be compatible with a single keyboard/mouse • Configurable role-based and user-based personalization of display layouts • Retention of existing physical telephony with capability to migrate to soft client, with the necessary headset connection at each console • Network connectivity as required within console, between consoles and from consoles to comms-room sources. • Design patterns to support extensibility of the solution onto additional desks or to additional control rooms at a future date • Implementation of Operator Console solution: • Deployment of desktop infrastructure (e.g. keyboard, mouse, displays, controllers, networking) onto existing ENCC physical desktops. • Deployment of end-user compute and associated hardware. This may be deployed under the control room desks or racked in a comms room environment, and we would like to explore both options as part of this RFP. • Deployment of highly-resilient connectivity between consoles and compute infrastructure (utilising existing networking suppliers). Strictly Confidential 4 • Implementation of the console across 3 sites: Control Room 1, Control Room 2 and the Control Training Unit. Please note that Control Room 1 and the Control Training Unit are at the same physical site, but different building areas, and Control Room 2 is at a separate physical site. • Early Life Support (ELS) period during the first 12 weeks following the project go live OR until agreed exit criteria are satisfied • Support of Operator Console solution • Provision of second-line support, on an 8-year time horizon as per the Agreement stated below. • 24-hour operational support including on-site response where requiredValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-065afa
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This contract was awarded following a Further Competition conducted under the Crown Commercial Service RM6098 Dynamic Purchasing System (DPS). Under Regulation 34 of the Public Contracts Regulations 2015, Dynamic Purchasing Systems are fully compliant procurement procedures, and all required advertising was completed when the DPS was originally established. Individual call-offs under a DPS do not require a separate contract notice in Find a Tender or the OJEU prior to award. Therefore, the award of this contract without a prior publication of a call‑for‑competition notice is lawful and compliant

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Design, Implementation and Support of the Operator Console solution as per the below: • Provision of a detailed solution design including the following components: • Operator Console desktop • 'Single pane of glass' display across monitors plus a touchscreen & stylus-enabled display sitting at the tabletop level • Seamless interaction and interoperability across a wide range of applications and networks within the 'single pane of glass' concept • No physical KVM or manual display-switching; the solution must be compatible with a single keyboard/mouse • Configurable role-based and user-based personalization of display layouts • Retention of existing physical telephony with capability to migrate to soft client, with the necessary headset connection at each console • Network connectivity as required within console, between consoles and from consoles to comms-room sources. • Design patterns to support extensibility of the solution onto additional desks or to additional control rooms at a future date • Implementation of Operator Console solution: • Deployment of desktop infrastructure (e.g. keyboard, mouse, displays, controllers, networking) onto existing ENCC physical desktops. • Deployment of end-user compute and associated hardware. This may be deployed under the control room desks or racked in a comms room environment, and we would like to explore both options as part of this RFP. • Deployment of highly-resilient connectivity between consoles and compute infrastructure (utilising existing networking suppliers). Strictly Confidential 4 • Implementation of the console across 3 sites: Control Room 1, Control Room 2 and the Control Training Unit. Please note that Control Room 1 and the Control Training Unit are at the same physical site, but different building areas, and Control Room 2 is at a separate physical site. • Early Life Support (ELS) period during the first 12 weeks following the project go live OR until agreed exit criteria are satisfied • Support of Operator Console solution • Provision of second-line support, on an 8-year time horizon as per the Agreement stated below. • 24-hour operational support including on-site response where required
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
75%
Criterion 2
Name
Cost
Type
cost
Description
25%

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
NATIONAL ENERGY SYSTEM OPERATOR LIMITED
Id
GB-COH-11014226

Identifier

Legal Name
NATIONAL ENERGY SYSTEM OPERATOR LIMITED
Id
11014226
Scheme
GB-COH

Address

Street Address
St Catherine's Lodge Bearwood Road
Locality
Wokingham
Region
UKJ11
Postal Code
RG415BN
Country Name
United Kingdom

Contact

Name
Lauren Borg Olivier

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Description
Utilities
Organisation 2
Name
PROAV LIMITED
Id
GB-COH-02681563

Identifier

Legal Name
PROAV LIMITED
Id
02681563
Scheme
GB-COH

Address

Locality
Surrey
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
The Cabinet Office
Id
GB-FTS-6466

Identifier

Legal Name
The Cabinet Office

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
016455-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-02681563
Name
PROAV LIMITED

Contracts and changes

Entry 1
Id
016455-2026-1
Award ID
016455-2026-1
Status
active
Date Signed
18 Feb 2025, 00:00

Value

Amount
2,540,036.79
Currency
GBP

Recorded locations

  • Buyer location · Wokingham · UKJ11 · RG415BN · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 016455-2026award, contract ·