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PROCUREMENT OPPORTUNITY

AI Admin Co-Worker

University Hospitals of Leicester NHS Trust · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 20:01.

Opportunity overview

AI Services relate to the provision of AI co-workers ("Co-Workers"). Co-Workers are AI-driven digital assistants, designed to optimise the administrative processes within patient pathways.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C425409
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
30 Mar 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes

Contract period

Starts
31 Mar 2026, 00:00
Ends
30 Mar 2027, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
UHL & UHN Group requires the Provision of the AI Services relate to the provision of AI co-workers ("Co-Workers"). Co-Workers are AI-driven digital assistants, designed to optimise the administrative processes within patient pathways. The Co-Worker should support administrative roles and administrative aspects of clinical roles, by automating routine tasks and reducing delays associated with manual data handling. UHL & UHN is seeking to appoint a Service Provider to deliver a pilot to trial AI Co-workers in one or two of our services. Product Capabilities in Scope of Pilot: AI solution to automate administrative workflows to manage & coordinate patient care. Examples of automations include but not limited to: Action end-to-end outpatient bookings for the specialty, taking into account speciality-specific complexities. Chase down relevant investigation results and perform next-step actions depending on the relevant pathway and clinical context. Perform tasks such as optimising slot opportunities in order to maximise utilisation and detect and action prerequisites for outstanding appointments. It will also deliver DNA and cancellation mitigation actions. Validate pathways and coordinate with other departments in order to minimise lost opportunities due to administrative overhead Initial scoping has to be conducted to define agreed tasks to be automated for the duration of the pilot Users of the Co-Workers should be mainly administrative staff, however Co-Workers may also be configured to perform administrative tasks that are relevant to clinical roles. The Co-Workers should be designed to sit alongside staff to automate scoped administrative tasks in order to reduce the burden of their administrative work. The Co-Workers should only be able to execute scoped tasks. Co-Workers should not be used without key stakeholder approving a given task. Co-Worker outputs should be validated by an end user. Co-Workers may perform automated or overnight checks agreed by key stakeholders. Users will interact with the Co-Worker through a user interface provided by the Supplier which should include interactive dashboards tailored to clinicians, ops teams, and execs. Co-Workers will have a log which tracks all actions undertaken. The log will provide a paper trail for all Co-Worker activity. Co-Workers will operate with pre-determined administrative access and permissions.
Due
20 Mar 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
015345-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
19 Feb 2026, 15:21
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
University Hospitals of Leicester NHS Trust
Id
GB-PPON-PWXN-8614-MPHH

Identifier

Scheme
GB-PPON
Id
PWXN-8614-MPHH

Address

Street Address
Leicester Royal Infirmary
Locality
Leicester
Postal Code
LE1 6WW
Country
GB
Country Name
United Kingdom
Region
UKF21

Contact

Name
Peter Burlingham-Hall

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · Leicester · UKF21 · LE1 6WW · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 015345-2026Preliminary market engagement notice on Find a Tender ·