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PROCUREMENT OPPORTUNITY

All-Age Independent Advocacy Service

Cornwall Council · Tender notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 18:16.

Opportunity overview

Cornwall Council is inviting tenders for the delivery of an All-Age Independent Advocacy Service across Cornwall and statutory adult advocacy provision for the Isles of Scilly. The Service will provide coordinated, accessible and rights-based independent advocacy for children, young people, adults and eligible parents across health, social care, children’s social care and community settings. The Service will support people to understand and exercise their rights, express their views, wishes, feelings and desired outcomes, participate meaningfully and seek appropriate representation or challenge in decisions that affect their lives. The Service will comprise: • Advocacy Hub and single point of access; • Adults Statutory Advocacy; • Children and Young People's Advocacy, Independent Visiting and Parents' Advocacy; and • Community, General and Specialist Advocacy. The Service will be commissioned through a single contract and delivered as an integrated all-age advocacy model. The estimated total value of the Contract over the maximum six-year term is approximately £6,416,447. The Contract will commence on 01 April 2027.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Lot 1£6.4m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN774644
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
https://procontract.due-north.com Tenders must be submitted electronically via the ProContract e-tendering portal. Suppliers should submit all required Tender documents in accordance with the Invitation to Tender.
Published risks
Contract performance risks include: • workforce recruitment and retention challenges; • service mobilisation and transition risks, including TUPE; • maintaining specialist advocacy capability; • safeguarding, information governance and data security requirements; • changes in legislation, policy and advocacy duties; • fluctuations in service demand; and • maintaining the independence, accessibility and visibility of advocacy services.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
12 Nov 2026, 12:00

Enquiry period

Ends
29 Oct 2026, 16:00

Expected award period

Ends
18 Jan 2027, 23:59

Contract terms

Financial Terms
Invoices must be submitted in accordance with the Contract. The Council will pay valid undisputed invoices within 30 days of receipt.

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
6,416,447
Amount
6,416,447
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
Evaluation of the Supplier's response to the Quality Questions and Quality Presentation in accordance with the Invitation to Tender.

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
Evaluation of the completed Price Evaluation Schedule and Written Pricing Justification.

Numbers

Entry 1
Number
25
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Description
Evaluation of the Supplier's Social Value commitments and delivery proposals.

Numbers

Entry 1
Number
15
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Suppliers must demonstrate sufficient economic and financial standing to deliver the Contract in accordance with the requirements set out in the Procurement Specific Questionnaire.
Criterion 2
Type
technical
Description
Suppliers must demonstrate relevant experience of delivering advocacy services of a similar size, scale and complexity, together with the capability to deliver statutory and non-statutory advocacy services in accordance with the Specification. Suppliers must also demonstrate appropriate arrangements relating to data protection, safeguarding, equality and diversity, health and safety, advocacy quality standards and modern slavery requirements.

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59
Max Extent Date
31 Mar 2033, 23:59

Renewal

Description
The Contract will be awarded for an initial term of three (3) years. The Council may extend the Contract by a further two (2) years and, following the exercise of that extension, by a further one (1) year. The maximum Contract term will not exceed six (6) years.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKK3
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
093025-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
1 Oct 2026, 16:41
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Cornwall Council
Id
GB-PPON-PYRH-9827-DWLP

Identifier

Scheme
GB-PPON
Id
PYRH-9827-DWLP

Address

Street Address
County Hall
Locality
Truro
Postal Code
TR1 3AY
Country
GB
Country Name
United Kingdom
Region
UKK30

Contact

Name
Celia Penhaligon
Telephone
+44 1872323222

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Truro · UKK30 · TR1 3AY · United Kingdom
  • Delivery location · UKK3 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 013428-2026Preliminary market engagement notice on Find a Tender ·
  2. 093025-2026Tender notice on Find a Tender ·