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PROCUREMENT OPPORTUNITY

Friends and Family Test (FFT)

Lewisham and Greenwich NHS Trust · Contract award notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 21:41.

Opportunity overview

Provision of an NHS Friends and Family Test (FFT) patient experience feedback solution and associated services for Lewisham and Greenwich NHS Trust and members of the South East London Integrated Care System.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

IWGC Limited

Matched by number
Published award value
£271.3k
Awarded
19 Jul 2026
Award ID
1
Status
pending
Identifier
GB-COH 06632290
Location
Chipping Norton, UKJ14, OX7 5SR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C420902
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Lewisham and Greenwich NHS Trust
Id
GB-PPON-PXWX-8443-ZQYT

Identifier

Scheme
GB-PPON
Id
PXWX-8443-ZQYT

Address

Street Address
High Street
Locality
London
Postal Code
SE13 6LH
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Name
Sandra Baiden

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
IWGC Limited
Id
GB-COH-06632290

Identifier

Scheme
GB-COH
Id
06632290

Address

Street Address
Suite 16 & 17, Cromwell Business Centre 18 Crucifix Lane Fairfax House Cromwell Park, Banbury Road
Locality
Chipping Norton
Postal Code
OX7 5SR
Country
GB
Country Name
United Kingdom
Region
UKJ14

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Provision of an NHS Friends and Family Test (FFT) patient experience feedback solution and associated services for Lewisham and Greenwich NHS Trust and members of the South East London Integrated Care System.
Status
pending
Date
20 Jul 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
20 Jul 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
64212100
Description
Short Message Service (SMS) services
Entry 2
Scheme
CPV
Id
79311100
Description
Survey design services

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom

Value

Including VAT
325,800
Amount
271,300
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-06632290
Name
IWGC Limited

Standstill Period

Ends
29 Jul 2026, 23:59

Contract period

Starts
31 Jul 2026, 00:00
Ends
30 Jul 2029, 23:59
Max Extent Date
30 Jul 2031, 23:59

Renewal

Description
Option to extend for a further 2 x12 months

Related lots

1

Documents

Entry 1
Id
068469-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
20 Jul 2026, 22:55
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
31 Jul 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI44 · SE13 6LH · United Kingdom

Notice and amendment history

4 published notice versions reviewed by ProcuraAxis.

4 VERSIONS
  1. 011201-2026Preliminary market engagement notice on Find a Tender ·
  2. 011263-2026Tender notice on Find a Tender ·
  3. 011290-2026Tender notice on Find a Tender ·
  4. 068469-2026Contract award notice on Find a Tender ·