- Method
- withAndWithoutReopeningCompetition
- Type
- open
- Buyer Categories
- This Framework may be used by contracting authorities and other eligible customers located in the United Kingdom, British Overseas Territories and Crown Dependencies existing on 21/07/2026. Eligible customers include central government departments, executive agencies, non-departmental public bodies, assembly-sponsored public bodies, local authorities, emergency services (including police, fire, ambulance, maritime and coastguard services), NHS and healthcare organisations, educational establishments (including schools, academies, colleges and universities), housing associations and registered social landlords, national parks, hospices, charities, voluntary and community sector organisations, citizens advice bodies, and any other public sector body permitted to access the Framework in accordance with applicable procurement legislation.
- Description
- Call-Off Contracts may be awarded using any one of the following methods outlined below.
1.Direct Award (Award Without Competitive Selection)
2.Rapid Request for Quote (Rapid RFQ)
3.Further Competition
The ultimate responsibility for selecting the most appropriate and compliant route for a specific requirement rests with the Customer. The onus will be on the Customer to carry out their own due diligence before selecting which method to use. The Customer will determine the requirement, specification and award, based on the Most Advantageous Tender (MAT)
Direct Award (award without a competitive selection):
This Framework permits Direct Award, defined under the Procurement Act 2023 as awarding a Call-Off Contract without conducting a new competitive selection procedure. A Direct Award may only be used where the Customer can identify the Most Advantageous Tender (MAT) using only the information and scores submitted at Framework award, without requesting any new pricing, clarification, or qualitative information from Suppliers.
Permitted Direct Award Methods
Customers may use any of the following objective, pre-published Direct Award methods. The Customer must choose one method before reviewing Supplier capability for their requirement.
1. Overall Framework Ranking (Quality + Price Combined Score)
The Customer awards the Call-Off Contract to the Supplier ranked highest overall at Framework award. If the highest-ranked Supplier cannot meet the requirement, the Customer must document the reason and move sequentially to the next ranked Supplier. We anticipate this to be the default Direct Award method.
2. Highest Total Quality Score
The Customer may award to the Supplier that achieved the highest total quality score during Framework evaluation, where quality is the Customer’s primary consideration.
3. Lowest Overall Price/Highest Commercial Advantage
Award to the Supplier offering the lowest evaluated Framework price as submitted in Annex H.
This method:
•must use the original evaluated Price Schedule
•must not use catalogue pricing or non-evaluated price lists
•must not request revised or updated pricing
If new pricing is required, this method is not suitable, and Customers must choose another method.
4. Highest Score in a Specific Evaluation Question
Award to the Supplier with the highest score in a specific Framework evaluation question that directly relates to the Customer’s requirement.
This method may only be used where:
•the question formed part of the Framework quality evaluation
•scoring was completed by the Contracting Authority
Catalogue pricing or non-evaluated price lists cannot be used to determine MAT.
Where new pricing or new information is required, the Customer must conduct a competitive call-off selection process.
Requirements for Direct Award
Customers should retain an auditable record setting out:
•the Direct Award method selected;
•the objective rationale for that method;
•the comparison or ranking used;
•(if applicable) why a higher-ranked Supplier could not meet the requirement.
Customers must not:
•request revised or updated pricing
•request new qualitative information
•introduce new award criteria
Transition to competitive call-off selection process
If the Customer cannot objectively determine the MAT using only Framework-award information (e.g., new pricing is required, new service models are proposed, or qualitative responses are needed), the Customer must run a competitive call-off selection process.
Competitive Call Off Selection Process:
Rapid RFQ
A Rapid RFQ is a streamlined competitive process appropriate for low-complexity or tightly defined requirements where essential criteria can be specified as Pass/Fail, and price acts as the ultimate determinant among compliant Suppliers.
A Further Competition process is used where Customers carry out a competition for the award of a Call-Off Contract.
A Further Competition is required where:
•the Customer needs updated or new pricing
•qualitative responses are needed
•service proposals need tailoring
•new information is required
•the requirement is complex or high-value