ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Customer Experience Platform

MONEY AND PENSIONS SERVICE · compiled

Tender information last checkedLast checked 30 Sept 2026, 14:34.

Opportunity overview

To Provide a Cloud based - Customer Experience Platform subscription, Licensing and support for the contract duration

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Capricorn Ventis Limited

Matched by number
Contract value
£615.1k
Awarded
Not supplied
Contract signed
18 Dec 2025
Award ID
085329-2025-1
Status
active
Identifier
GB-COH 06959816
Location
Anglesey, UKL, United Kingdom

Classification

  • CPV48445000 — Customer Relation Management software package

Lots

  • To provide a Customer Experience platform.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05fb64
Status
complete
Procurement Method
limited
Main Procurement Category
goods
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
G Cloud 14 Framework used

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
48445000
Scheme
CPV
Description
Customer Relation Management software package

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
To provide a Customer Experience platform.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-146197
Name
MONEY AND PENSIONS SERVICE

Roles

buyer

Address

Region
UKH24
Locality
Bedford
Postal Code
MK429AB
Country Name
United Kingdom
Street Address
Money & Pensions Service Borough Hall

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
04
Scheme
COFOG
Description
Economic affairs

Identifier

Legal Name
MONEY AND PENSIONS SERVICE
No Identifier Rationale
notOnAnyRegister

Contact

Name
adrian curtis
Organisation 2
Id
GB-COH-06959816
Name
Capricorn Ventis Limited

Roles

supplier

Address

Region
UKL
Locality
Anglesey
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
06959816
Scheme
GB-COH
Legal Name
Capricorn Ventis Limited
Organisation 3
Id
GB-FTS-169867
Name
Money and Pensions Service

Roles

reviewBody

Address

Locality
Bedford
Country Name
United Kingdom

Identifier

Legal Name
Money and Pensions Service

Award information

Award 1
Id
085329-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-06959816
Name
Capricorn Ventis Limited

Related lots

1

Contracts and changes

Entry 1
Id
085329-2025-1
Status
active
Award ID
085329-2025-1
Date Signed
18 Dec 2025, 00:00

Value

Amount
615,119
Currency
GBP

Recorded locations

  • Buyer location · Bedford · UKH24 · MK429AB · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05fb64-2025-12-22T11:37:16Zcompiled ·