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PROCUREMENT OPPORTUNITY

Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2)

LONDON NORTH EASTERN RAILWAY LIMITED · Contract award notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 00:47.

Opportunity overview

Lot 1: Employee Assistance Programme (EAP) and Counselling Services: Provide confidential support to employees for personal or work-related challenges, including emotional wellbeing, financial advice, family matters, bereavement, and psychological support. This includes services such as Cognitive Behavioral Therapy (CBT), trauma counselling, and other psychological treatments to help employees manage mental health challenges, particularly those caused by stress, trauma, or role-related psychological concerns. The EAP should be accessible to all LNER employees, including remote workers, across the LNER route. Trauma Counselling: A key component of the Counselling should include access to trauma-specific counselling, delivered by professionals with experience in dealing with workplace trauma, ideally including rail-related incidents.  Lot 2: Musculoskeletal (MSK) Support and Treatment Services: Provide expert physiotherapy support to all employees, including remote workers, across the LNER route.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SPECTRUM WELLNESS UK LTD

Matched by number
Published award value
£1.6m
Awarded
13 May 2026
Award ID
1
Status
pending
Identifier
GB-COH 11815511
Location
Manchester, UKD33, M1 1DB, United Kingdom
Published award value
£447.2k
Awarded
12 May 2026
Award ID
2
Status
pending
Identifier
GB-COH 04530717
Location
Houghton Le Spring, UKC23, DH4 5RA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated
  • Lot 2Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
RFQ000046 RFQ000047
Status
complete
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete
Entry 2
Id
2
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
LONDON NORTH EASTERN RAILWAY LIMITED
Id
GB-COH-04659712

Identifier

Scheme
GB-COH
Id
04659712

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PQZP-5496-ZTHY

Address

Street Address
West Offices
Locality
York
Postal Code
YO1 6GA
Country
GB
Country Name
United Kingdom
Region
UKE21

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking
Organisation 2
Name
SPECTRUM WELLNESS UK LTD
Id
GB-COH-11815511

Identifier

Scheme
GB-COH
Id
11815511

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PMYZ-3977-MRXZ

Address

Street Address
Habib House, 9 Stevenson Square
Locality
Manchester
Postal Code
M1 1DB
Country
GB
Country Name
United Kingdom
Region
UKD33

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 3
Name
UK INDEPENDENT MEDICAL SERVICES LIMITED
Id
GB-COH-04530717

Identifier

Scheme
GB-COH
Id
04530717

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PBRR-5826-JQCH

Address

Street Address
Brenner House
Locality
Houghton Le Spring
Postal Code
DH4 5RA
Country
GB
Country Name
United Kingdom
Region
UKC23

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Employee Assistance Programme (EAP) and Counselling Services
Status
pending
Date
14 May 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
15 May 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
1,631,578
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-11815511
Name
SPECTRUM WELLNESS UK LTD

Standstill Period

Ends
19 Jun 2026, 23:59

Contract period

Starts
22 Jun 2026, 00:00
Ends
22 Jun 2029, 23:59
Max Extent Date
22 Jun 2031, 23:59

Renewal

Description
Option to extend for a further 1 + 1 years

Related lots

1

Documents

Entry 1
Id
054384-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
9 Jun 2026, 15:27
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
22 Jun 2026, 23:59
Status
scheduled
Award 2
Id
2
Title
Musculoskeletal Support and Treatment Services (Lot 2)
Status
pending
Date
13 May 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
19 May 2026, 00:00

Items

Item 1
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
447,235
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-04530717
Name
UK INDEPENDENT MEDICAL SERVICES LIMITED

Standstill Period

Ends
19 Jun 2026, 23:59

Contract period

Starts
22 Jun 2026, 00:00
Ends
22 Jun 2029, 23:59
Max Extent Date
22 Jun 2031, 23:59

Renewal

Description
Option to extend for a further 1 + 1 years

Related lots

2

Documents

Entry 1
Id
054384-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
9 Jun 2026, 15:27
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
22 Jun 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · York · UKE21 · YO1 6GA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 054384-2026Contract award notice on Find a Tender ·