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PROCUREMENT OPPORTUNITY

Civil Parking enforcement and PCN software Procurement

Oxfordshire County Council · Tender notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 02:43.

Opportunity overview

Oxfordshire County Council & Reading Brough Council are looking to procure a new Civil Enforcement and Parking Charging Notices (PCN) commencing its operational services in November 2026, following a period of mobilisation. The contract will be for a initial 5 year period with the option to extend for a up to a maximum of 2 years: Both Councils are seeking a Contractor(s) that share its values and will support both Councils's Civil Enforcement Operations and include: • Enforcement of Parking restrictions, including off-street parking • Bus Lane Enforcement processing • Moving Traffic Enforcement (including Road User Charging schemes) processing • Permit management, including customer interface and back-office processing • PCN Notice Processing from serving PCNs to Enforcement Agent warrant issue (whole life cycle of a PCN) • DVLA, TEC and TPT interfaces • Interfaces with other third parties such as ANPR cameras systems and authority payment systems to allow telephone and online payments. • Document management including stationary controls and print fulfilment • Document storage until the retention period • Handheld and printer provision • Payment processing for PCNs and Permits (online and telephone payments although this may be provided through the necessary link to Council payment provisions) • Mailroom and scanning processing including dealing with incoming mail and payments (cheques, postal orders) • Optional administration processing for correspondence relating to PCNs and permit processing by telephone and process online applications. • Interface with the Council's ITC and contractors where required. • Reports for effective management of enforcement and processing of PCNs and permits • Oxfordshire currently enforces the District Council car park of Cherwell District Council. During the life of the contract additional car parks for Park and Ride or those currently operated by the District/City Council may be added. The Services do not include Enforcement Agent services, procurement of Pay and Display machines. Please be aware that there will be a joint procurement between Oxfordshire County Council and Reading Borough Council, but there will be 2 separate contracts

Classification

  • CPV48100000 — Industry specific software package
  • CPV64110000 — Postal services
  • CPV98351110 — Parking enforcement services

Lots

  • 1a OCC Civil Enforcement Compliance Management£18.9m
  • 1b Reading Borough Council - Compliance Management£18.9m
  • 1c Combined bid for both Oxfordshire County Council & Reading Borough Council - Compliance Management£18.9m
  • 2a Oxfordshire County Council PCN and Permit Software£18.9m
  • Lot 2b - Reading Borough Council PCN and Permit Software£18.9m
  • Lot 2c - Oxfordshire County Council & Reading - PCN and Permit Software only£18.9m
  • Lot 3a - Oxfordshire County Council - Combined Compliance management and PCN/Permit software bid£18.9m
  • Lot 3b Reading Borough Council - Compliance management and PCN/Permit software bid£18.9m
  • Lot 3c - Oxfordshire County Council & Reading Borough Council - Combined bid Compliance Management and PCN/Permit software£18.9m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
I-4064
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
South East Business Portal (Proactis) https://sebp.due-north.com

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
Competitive Flexible procedure description Stage 1 - Invitation to Participate. Interested bidders must complete and submit the Procurement Specific Questionnaire (PSQ) and response to the relevant Lot they intend on bidding on. The Authorities will undertake pass/fail checks on mandatory and discretionary exclusion grounds, financial and legal capacity assessment, and evaluation of technical and professional ability as set out in the procurement documents. Scored criteria will also be applied at this stage. The highest scoring compliant Tenderers (as outlined in the procurement documents) will be shortlisted to progress to Stage 2. The intention of this stage is to limit the number of suppliers to the Invitation to Tender Stage (Stage 2). In accordance with s24 of the Procurement Act 2023 the Council reserves the right to refine the criteria on this procurement in the following manner: • adding sub-criteria to those set out in the tender notice/associated tender documents if they directly relate to the relevant existing main criteria; • adding more detail to existing main criteria set out in this Tender notice/associated Tender documents; • adding more detail to existing sub-criteria set out in the Tender notice/associated Tender documents; • changing weightings within a pre-existing range that was set out in the tender notice/associated tender documents. Stage 2 - Invitation to Tender (initial stage) Stage 2 will commence with a letter being issued via Proactis (South East Business Portal) inviting those suppliers who have been shortlisted to tender and will be invited to a Bidders Day, due the week commencing 21st May 2026 (subject to change) Following the bidders day shortlisted tenderers will be invited to submit an initial tender response. This stage will include further detailed quality and pricing evaluation. For Lots including PCN and Permit Software (Lots 2 and 3), Tenderers will be required to participate in a structured demonstration of their solution. The Authorities reserve the right to award the contract at this stage based on initial tenders, without entering into further dialogue. Stage 3 - Dialogue Where used, this stage will allow the Authorities to clarify and refine aspects of the proposed solutions with the top ranked Tenderers from Stage 2 Dialogue will be limited to matters that do not change the fundamental nature of the procurement. Any clarifications or amendments arising from dialogue will be issued consistently to all participating Tenderers. Should the Council wish to exercise the option of dialogue phase, a letter issued via Proactis (South East Business Portal), this will describe how the dialogue will be conducted, including the location/date of and relevant meetings. Only the top two tenders from Stage 2 will be progressed to this stage. Should this be used this stage will allow the Authorities to clarify and refine aspects of the proposed solutions with the two bidders identified Stage 4 - Invitation to submit final tenders Stage 4 will commence with a issuing of a letter to the two bidders identified in Stage 3 at Dialogue stage to submit their final tenders. Final tenders will be required to be submitted in accordance with the timetable and the relevant instructions included in the procurement documentation. Final tenders will be evaluated on Quality and Price to determine the Most Advantageous Tender. A final due diligence and financial capacity check will be completed before the Authorities issue an intention to award and conclude the standstill period. In accordance with s24 of the Procurement Act 2023 the Council reserves the right to refine the criteria on this procurement in the following manner: • adding sub-criteria to those set out in the tender notice/associated tender documents if they directly relate to the relevant existing main criteria; • adding more detail to existing main criteria set out in this Tender notice/associated Tender documents; • adding more detail to existing sub-criteria set out in the Tender notice/associated Tender documents; • changing weightings within a pre-existing range that was set out in the tender notice/associated tender documents.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
13 Apr 2026, 12:00

Expected award period

Ends
27 Oct 2026, 23:59

Lots and requirements

Entry 1
Id
1a
Title
1a OCC Civil Enforcement Compliance Management
Description
Provision of a full on-street and off-street parking civil enforcement activities to include: • The provision civil enforcement officers, including uniforms, training and associated equipment, to deliver civil enforcement services for all of OCC on-street and off-street parking enforcement activities (currently off street car parks are 4 Park and Rides and Off Street car parks within the Cherwell District. The Council may expand off street car park enforcement in other OCC or district car parks during the time of the contract.). • Implementing and day to day monitoring of parking bay suspensions • The supply of PCNs and PCN envelopes for OCC • First line maintenance of OCC's and Cherwell District Council Pay & Display machines including supplying the P&D ticket rolls. The actual values for this lot are: without VAT £80,000,000 With VAT £ 96,000.000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,666
Amount
18,888,888
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
16 Nov 2026, 00:00
Ends
15 Nov 2031, 23:59
Max Extent Date
15 Nov 2033, 23:59

Renewal

Description
Additional 2 year extension
Entry 2
Id
1b
Title
1b Reading Borough Council - Compliance Management
Description
Lot 1b - Reading Borough Council - Compliance Management Provision of a full on-street and off-street parking civil enforcement activities to include: • The provision civil enforcement officers, including uniforms, training and associated equipment, to deliver civil enforcement services for all of RBC on-street and off-street parking enforcement activities. • Implementing and day to day monitoring of parking bay suspensions • The supply of PCNs and PCN envelopes for RBC. • Maintenance of RBC's Pay & Display machines including supplying the P&D ticket rolls. This will also include managing the supply and installation of new P&D machines. • At RBC discretion, undertaking the administration of the processing of PCNs and some permit management activities. The actual values for this lot are: without VAT £40,000,000 With VAT £ 48,000.000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,666
Amount
18,888,888
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
Additional 2 year extension
Entry 3
Id
1c
Title
1c Combined bid for both Oxfordshire County Council & Reading Borough Council - Compliance Management
Description
Lot 1c - Oxfordshire County Council & Reading Borough Council - Compliance Management only Provision of a full on-street and off-street parking civil enforcement activities to include: • The provision civil enforcement officers, including uniforms, training and associated equipment, to deliver civil enforcement services for all of OCC & RBC on-street and off-street parking enforcement activities. • Implementing and day to day monitoring of parking bay suspensions • The supply of PCNs and PCN envelopes for OCC and RBC. • Maintenance of OCC and RBC's Pay & Display machines including supplying the P&D ticket rolls. For Reading this will also including managing the supply and installation of new P&D machines. • At OCC and RBC discretion, undertaking the administration of the processing of PCNs and some permit management activities. The actual values for this lot are: without VAT £119999999 With VAT £ 144000000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,666
Amount
18,888,888
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
16 Nov 2026, 00:00
Ends
15 Nov 2031, 23:59
Max Extent Date
15 Nov 2033, 23:59

Renewal

Description
Additional 2 year extension
Entry 4
Id
2a
Title
2a Oxfordshire County Council PCN and Permit Software
Description
Lot 2a - Oxfordshire County Council PCN and Permit Software The provision of a parking management back-office IT System and suitable software and hardware to support the parking management service to include: • The supply and maintenance of a suitable cloud-based software service for OCCs PCN and parking permit activities • The supply of the hand-held devices (including printers), supporting software and associated maintenance for these devices, software, and any other relevant hardware used by OCCs internal and external staff in the delivery of the parking service. The hand-held devices and any other physical assets will be the property of OCC. • The supply of additional services, at OCC's discretion, to include the administration of processing PCNs and services relating to permit management activities. • The supply of print and post services The actual values for this lot are: without VAT £25,000,000 With VAT £ 30,000.000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,666
Amount
18,888,888
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
16 Nov 2026, 00:00
Ends
15 Nov 2031, 23:59
Max Extent Date
15 Nov 2033, 23:59

Renewal

Description
Additional 2 year extension
Entry 5
Id
2b
Title
Lot 2b - Reading Borough Council PCN and Permit Software
Description
The provision of a parking management back-office IT System and suitable software and hardware to support the parking management service to include: • The supply and maintenance of a suitable cloud-based software service for RBC's PCN and parking permit activities • The supply of the hand-held devices (including printers), supporting software and associated maintenance for these devices, software, and any other relevant hardware used by RBC's internal and external staff in the delivery of the parking service. The hand-held devices and any other physical assets will be the property of RBC. • The supply of additional services, at RBC's discretion, to include the administration of processing PCNs and services relating to permit management activities. • The supply of print and post services The actual values for this lot are: without VAT £25,000,000 With VAT £ 30,000.000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,666
Amount
18,888,888
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
Additional 2 year extension
Entry 6
Id
2c
Title
Lot 2c - Oxfordshire County Council & Reading - PCN and Permit Software only
Description
The provision of a parking management back-office IT System and suitable software and hardware to support the parking management service to include: • The supply and maintenance of a suitable cloud-based software service for OCC and RBC's PCN and parking permit activities • The supply of the hand-held devices (including printers), supporting software and associated maintenance for these devices, software, and any other relevant hardware used by OCC & RBC's internal and external staff in the delivery of the parking service. The hand-held devices and any other physical assets will be the property of OCC & RBC. • The supply of additional services, at OCC & RBC's discretion, to include the administration of processing PCNs and services relating to permit management activities. • The supply of print and post services The actual values for this lot are: without VAT £50,000,000 With VAT £ 60,000.000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,666
Amount
18,888,888
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
16 Nov 2026, 00:00
Ends
15 Nov 2031, 23:59
Max Extent Date
15 Nov 2033, 23:59

Renewal

Description
Additional 2 year extension
Entry 7
Id
3a
Title
Lot 3a - Oxfordshire County Council - Combined Compliance management and PCN/Permit software bid
Description
The provision of both Lot 1a and Lot 2a services by either a single organisation, or by two organisations as part of a joint bid or consortium, where a combined bid allows for the provision of additional value and benefit to Oxfordshire County Council and Reading Borough Council. The actual values for this lot are: without VAT £105,000,000 With VAT £ 126,000.000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,666
Amount
18,888,888
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
16 Nov 2026, 00:00
Ends
15 Nov 2031, 23:59
Max Extent Date
15 Nov 2033, 23:59

Renewal

Description
Additional 2 year extension
Entry 8
Id
3b
Title
Lot 3b Reading Borough Council - Compliance management and PCN/Permit software bid
Description
The provision of both Lot 1b and Lot 2b services by either a single organisation, or by two organisations as part of a joint bid or consortium, where a combined bid allows for the provision of additional value and benefit to Oxfordshire County Council and Reading Borough Council. The actual values for this lot are: without VAT £65,000,000 With VAT £ 78,000.000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,666
Amount
18,888,888
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
Additional 2 year extension
Entry 9
Id
3c
Title
Lot 3c - Oxfordshire County Council & Reading Borough Council - Combined bid Compliance Management and PCN/Permit software
Description
The provision of both Lot 3a and Lot 3b services by either a single organisation, or by two organisations as part of a joint bid or consortium, where a combined bid allows for the provision of additional value and benefit to Oxfordshire County Council and Reading Borough Council. The actual values for this lot are: without VAT £170,000,000 With VAT £ 204,000.000
Status
active
Has Renewal
Yes

Value

Including VAT
22,666,672
Amount
18,888,896
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
16 Nov 2026, 00:00
Ends
15 Nov 2031, 23:59
Max Extent Date
15 Nov 2033, 23:59

Renewal

Description
Additional 2 year extension

Items and delivery

Item 1
Id
1a
Related Lot
1a

Additional Classifications

Entry 1
Scheme
CPV
Id
98351110
Description
Parking enforcement services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom
Item 2
Id
1b
Related Lot
1b

Additional Classifications

Entry 1
Scheme
CPV
Id
98351110
Description
Parking enforcement services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom
Item 3
Id
1c
Related Lot
1c

Additional Classifications

Entry 1
Scheme
CPV
Id
98351110
Description
Parking enforcement services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom
Item 4
Id
2a
Related Lot
2a

Additional Classifications

Entry 1
Scheme
CPV
Id
98351110
Description
Parking enforcement services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom
Item 5
Id
2b
Related Lot
2b

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 2
Scheme
CPV
Id
64110000
Description
Postal services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom
Item 6
Id
2c
Related Lot
2c

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 2
Scheme
CPV
Id
64110000
Description
Postal services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom
Item 7
Id
3a
Related Lot
3a

Additional Classifications

Entry 1
Scheme
CPV
Id
98351110
Description
Parking enforcement services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom
Item 8
Id
3b
Related Lot
3b

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 2
Scheme
CPV
Id
64110000
Description
Postal services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom
Item 9
Id
3c
Related Lot
3c

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 2
Scheme
CPV
Id
64110000
Description
Postal services
Entry 3
Scheme
CPV
Id
98351110
Description
Parking enforcement services

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
019955-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
5 Mar 2026, 14:03
Format
text/html

Planning and budget

No Engagement Notice Rationale
The Market Engagement has been undertaken

Buyer, suppliers and contacts

Organisation 1
Name
Oxfordshire County Council
Id
GB-PPON-PZNW-8281-MHNM

Identifier

Scheme
GB-PPON
Id
PZNW-8281-MHNM

Address

Street Address
County Hall, New Rd
Locality
Oxford
Postal Code
OX1 1ND
Country
GB
Country Name
United Kingdom
Region
UKJ14

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Reading Borough Council
Id
GB-PPON-PWBJ-9435-VXQQ

Identifier

Scheme
GB-PPON
Id
PWBJ-9435-VXQQ

Address

Street Address
Bridge Street
Locality
Reading
Postal Code
RG1 2LU
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Oxford · UKJ14 · OX1 1ND · United Kingdom
  • Delivery location · UKJ11 · United Kingdom
  • Delivery location · UKJ14 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 019955-2026Tender notice on Find a Tender ·