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PROCUREMENT OPPORTUNITY

SMAX Premium Service Desk

ROYAL CORNWALL HOSPITALS NHS TRUST · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 13:12.

Opportunity overview

Renewal of existing service desk platform - licence, maintenance and hosting

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

IOCO SOLUTIONS LIMITED

Matched by number
Published award value
£294.3k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 06530792
Location
Hertford, UKH23, SG14 1HD, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05e773
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Proprietary software

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-REF
Name
ROYAL CORNWALL HOSPITALS NHS TRUST

Roles

buyer

Address

Region
UKK30
Country
GB
Locality
Truro
Postal Code
TR1 3LJ
Country Name
United Kingdom
Street Address
Treliske

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
REF
Scheme
GB-NHS

Contact

Additional Identifiers

Entry 1
Id
PGXP-9455-TXGR
Scheme
GB-PPON
Organisation 2
Id
GB-COH-06530792
Name
IOCO SOLUTIONS LIMITED

Roles

supplier

Address

Region
UKH23
Country
GB
Locality
Hertford
Postal Code
SG14 1HD
Country Name
United Kingdom
Street Address
6-7 Castle Gate

Details

Vcse
No
Scale
sme

Identifier

Id
06530792
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PTHZ-5518-BLGL
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
pending
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
72268000
Scheme
CPV
Description
Software supply services

Value

Amount
294,285
Currency
GBP
Including VAT
353,142

Documents

Entry 1
Id
076494-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
24 Nov 2025, 13:58

Suppliers

Supplier 1
Id
GB-COH-06530792
Name
IOCO SOLUTIONS LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
4 Dec 2025, 23:59

Related lots

1

Contract period

Ends
28 Dec 2030, 23:59
Starts
29 Dec 2025, 00:00

Recorded locations

  • Buyer location · Truro · UKK30 · TR1 3LJ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05e773-2025-11-24T13:58:01ZTransparency notice on Find a Tender ·