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PROCUREMENT OPPORTUNITY

Service and support Agreement covering CCTV, Automatic Passenger Counting, Media screens and Single Point Sign On

NORTHERN TRAINS LIMITED · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:38.

Opportunity overview

The original contract covered AD Comms supplying the hardware for the CCTV, Automatic Passenger Counting, Media screens and Single Point Sign On. The hardware fitted across the 260 units is specific to the OEM. While NTL will still need to maintain and replace aspects of the hardware, the largest proportion of ongoing costs with the supplier is for the back-office and hosting support, which is bespoke to the OEM due to intellectual property rights (IPR). This extension to the original agreement is in place to ensure operationality and cyber security provisions remain protected as as AD Comms provide the backoffice support and software systems for these system to remain in place.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Alan Dick Communications Ltd

Matched by number
Published award value
£7.4m
Awarded
14 May 2025
Award ID
1
Status
pending
Identifier
GB-COH 7780713
Location
Scunthorpe, UKE13, DN15 9YH, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CO-M-NTL-9271
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The hardware fitted across the 260 units is specific to the OEM. While NTL will still need to maintain and replace aspects of the hardware, the largest proportion of ongoing costs with the supplier is for the back-office and hosting support, which is bespoke to the OEM due to intellectual property rights (IPR). Northern does not have the ability to replace hardware across 260+ trains due to the cost and disruption to passenger service, noting that the original fitment plan took 5 years from start to present day, and some trains are still not yet completed particularly noting that NTL is underway with a new trains procurement which will see these assets being removed from service at some point beyond 2030.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-03076444
Name
NORTHERN TRAINS LIMITED

Roles

buyer

Address

Region
UKE21
Country
GB
Locality
York
Postal Code
YO1 6JT
Country Name
United Kingdom
Street Address
George Stephenson House

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
03076444
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PZCJ-2164-HJQZ
Scheme
GB-PPON
Organisation 2
Id
GB-COH-7780713
Name
Alan Dick Communications Ltd

Roles

supplier

Address

Region
UKE13
Country
GB
Locality
Scunthorpe
Postal Code
DN15 9YH
Country Name
United Kingdom
Street Address
11 Billet Lane

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
7780713
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PDRB-2256-QMPW
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
15 May 2025, 00:00
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKE
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
7,350,000
Currency
GBP
Including VAT
8,820,000

Renewal

Description
3 X 1 year extensions subject to agreement by both parties.

Documents

Entry 1
Id
021175-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
14 May 2025, 11:40
Entry 2
Id
021803-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
15 May 2025, 14:42

Suppliers

Supplier 1
Id
GB-COH-7780713
Name
Alan Dick Communications Ltd

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
30 May 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2027, 23:59
Starts
30 May 2025, 00:00
Max Extent Date
31 Mar 2030, 23:59

Standstill Period

Ends
27 May 2025, 23:59

Recorded locations

  • Buyer location · York · UKE21 · YO1 6JT · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0512d8-2025-05-15T14:42:31+01:00Transparency notice on Find a Tender ·