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PROCUREMENT OPPORTUNITY

Oracle Support E-Business Suite (EBS) Database Administration (DBA) Support and EBS Technical and Functional Support

HOME GROUP LIMITED · compiled

Tender information last checkedLast checked 29 Sept 2026, 23:38.

Opportunity overview

Home Group is seeking Oracle Support in two distinct areas, E-Business Suite (EBS) Database Administration Support (DBA) and EBS Technical and Functional Support. In line with the tender brief and associated documentation, our goal is to establish a robust Oracle support contract tailored to meet our needs in two distinct mission critical areas, EBS DBA Support and EBS Technical and Functional Support. We aim to secure a contract that ensures comprehensive, reliable and efficient support services enabling Home Group to maintain and enhance our EBS infrastructure and operations effectively. Services will be divided into two separate lots, with no interdependencies or restrictions on the suppliers who may submit proposals for either lot:- Lot 1 - EBS DBA Support The initial contract term is three years, with the option to extend for up to two additional one-year periods for lot 1 - 3+1+1. This results in a total potential contract duration of five years for this particular lot. Extensions will be at the discretion of Home Group and will require agreement with the successful supplier. Lot 2 - EBS Technical and Functional Support The initial contract term is two years, with the option to extend for up to three additional one-year periods for lot 2 - 2+1+1+1. This results in a total potential contract duration of five years for this particular lot.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

NLIGHTNIT LTD

Matched by number
Published award value
Value not stated
Awarded
Not supplied
Contract signed
8 Jul 2025
Award ID
038561-2025-1
Status
active
Identifier
GB-COH 04317633
Location
Worksop, UK, S80 4LX, United Kingdom

DATABASE SERVICE PROVIDER GLOBAL LTD

Matched by number
Published award value
Value not stated
Awarded
Not supplied
Contract signed
8 Jul 2025
Award ID
038561-2025-2
Status
active
Identifier
GB-COH 03898451
Location
London, UK, EC3A 7BA, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • EBS DBA SupportValue not stated
  • EBS Technical and Functional SupportValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN770604
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
30 May 2025, 12:30

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Expected award period

Starts
30 May 2025, 12:30

Tender Period

Ends
30 May 2025, 12:00

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
EBS DBA Support
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
EBS DBA Support Home Group is inviting tender responses for the Oracle Database Administration and OCI estate Management elements of the Linux based Oracle e-Business Suite (EBS) system and all its related servers. Home Group's Oracle e-Business Suite Estate is hosted in OCI and in addition to the core System Database and Applications Servers it also contains VMs for the Enterprise Command Centre, Learning Content Server, APEX (Oracle Application Express), IPA (Identity Policy and Audit), TFTP (for hosting Taleo Recruitment integration files) and an external facing Oracle Supplier Portal. The requirement is to provide a service that will cover all day to day (business as usual) support requirements for the aforementioned systems from a database, operating system and OCI Platform point of view. This will include the routine administration of the systems to maintain their security, stability and performance, whilst also serving the requirements of the business to provide typical ad-hoc and planned Oracle Database Administration (DBA), Linux Operating System (O/S) and Oracle Cloud Infrastructure (OCI) Administration services. The production systems are mission critical and as such Home Group will require that the service makes allowance for this, ensuring that the systems are proactively covered for P1 (System Unavailable) situations with issues resolved as they occur within the agreed Service Levels of Support or preferably, that they are prevented by active monitoring with pro-active remedial actions. Further details are specified within the Specification document.

Renewal

Description
2x12 Months Extensions Available

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
EBS Technical and Functional Support
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
BS Technical and Functional Support Home Group require a support service to help us deal with the resolution of issues and queries arising from the use of the Oracle e-Business Suite Application. This lot deals with issues that require technical and functional Oracle e-Business Suite expertise. The Database Administration (DBA) and Linux Administration support is dealt with in a separate lot. However, collaboration between the services in this lot and the Database Administration Services will be required even if the lots are won by different companies. Home Group have been on Oracle e-Business Suite since 2016 and the system is well embedded and kept up-to-date. Home Group have a stable and knowledgeable internal ERP Applications team that support day-to-day operations from a functional and technical point of view. The majority of issues and changes are deal with in-house. Further details are specified within the Specification document.

Renewal

Description
3x12 Months Extensions Available

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
720

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-72987
Name
Home Group

Roles

buyer

Address

Region
UK
Locality
Newcastle Upon Tyne
Postal Code
NE1 4BX
Country Name
United Kingdom
Street Address
1 Strawberry Lane

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Housing Association
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Home Group

Contact

Name
Mr Dave Hartis
Telephone
+44 1915948628
Organisation 2
Id
GB-FTS-97188
Name
Home Group Ltd

Roles

reviewBody

Address

Locality
Newcastle Upon Tyne
Country Name
United Kingdom

Identifier

Legal Name
Home Group Ltd
Organisation 3
Id
GB-COH-04664018
Name
HOME GROUP LIMITED

Roles

buyer

Address

Region
UK
Locality
Newcastle
Postal Code
NE14BX
Country Name
United Kingdom
Street Address
Home Group Ltd, 1 Strawberry Lane

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Id
04664018
Scheme
GB-COH
Legal Name
HOME GROUP LIMITED

Contact

Organisation 4
Id
GB-COH-04317633
Name
NLIGHTNIT LTD

Roles

supplier

Address

Region
UK
Locality
Worksop
Postal Code
S80 4LX
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
04317633
Scheme
GB-COH
Legal Name
NLIGHTNIT LTD
Organisation 5
Id
GB-COH-03898451
Name
DATABASE SERVICE PROVIDER GLOBAL LTD

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
EC3A 7BA
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
03898451
Scheme
GB-COH
Legal Name
DATABASE SERVICE PROVIDER GLOBAL LTD
Organisation 6
Id
GB-FTS-92
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
Royal Courts of Justice

Award information

Award 1
Id
038561-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-04317633
Name
NLIGHTNIT LTD
Award 2
Id
038561-2025-2
Status
active

Suppliers

Supplier 1
Id
GB-COH-03898451
Name
DATABASE SERVICE PROVIDER GLOBAL LTD

Contracts and changes

Entry 1
Id
038561-2025-1
Status
active
Award ID
038561-2025-1
Date Signed
9 Jul 2025, 00:00
Entry 2
Id
038561-2025-2
Status
active
Award ID
038561-2025-2
Date Signed
9 Jul 2025, 00:00

Recorded locations

  • Buyer location · Newcastle · UK · NE14BX · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fe17-2025-07-09T12:26:54+01:00compiled ·