Migration Support Services (HDG/2025/868)

Opportunity overview

Support Service for all migrants into the city including vulnerable Asylum Seekers and Refugees. The Service will deliver legal advice and assistance to ensure that people receive all the resources they are entitled to, in accordance with relevant Legislation This Project will be undertaken in accordance with regulations stated under the Procurement Act 2023 and will be classed as being undertaken as a light touch Contract and will be for a 1+1+1 duration up to a maximum of 3 Years subject to funding.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Staffordshire North & Stoke on Trent Citizens Advice Bureaux

Match pending…

Published award value: £224.9k
Awarded: 3 Sept 2025
Award ID: 1
Status: active
Location: Stoke-on-Trent, UKG23, ST1 1HL, United Kingdom

Classification

CPV79140000 — Legal advisory and information services
CPV98000000 — Other community, social and personal services

Lots

Lot HDG/2025/868£225k

Documents and notices

Contract award notice on Find a TenderOpen source ↗
Tender notice on Find a TenderOpen source ↗
Preliminary market engagement notice on Find a TenderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: HDG/2025/868
Status: complete
Above Threshold: No
Procurement Method: open
Main Procurement Category: services
How to submit: https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=db70c9c9-2a0a-f011-8136-005056b64545&projectStepId=ef70c9c9-2a0a-f011-8136-005056b64545 ↗
Procurement Method Details: Below threshold - open competition

Legal basis

Id: 2023/54
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗
Scheme: UKPGA

Tender Period

Ends: 15 May 2025, 12:00

Communication

Future Notice Date: 19 Jul 2025, 00:59

Enquiry period

Ends: 8 May 2025, 12:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy: allowed

Lots and requirements

Entry 1

Id: HDG/2025/868
Status: complete
Has Renewal: Yes

Value

Amount: 225,000
Currency: GBP
Including VAT: 270,000

Renewal

Description: This contract spans a total of three years, with three optional one-year extensions (1+1+1), subject to available funding.

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Price
Type: price

Numbers

Entry 1

Number: 60
Weight: percentageExact

Criterion 2

Name: Technical (Quality) Requirements
Type: quality

Numbers

Entry 1

Number: 30
Weight: percentageExact

Criterion 3

Name: Social Value
Type: quality

Numbers

Entry 1

Number: 10
Weight: percentageExact

Contract period

Ends: 30 Sept 2026, 23:59
Starts: 1 Oct 2025, 00:00
Max Extent Date: 1 Oct 2028, 23:59

Items and delivery

Item 1

Id: HDG/2025/868
Related Lot: HDG/2025/868

Delivery locations

Entry 1

Region: UKC
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKD
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKE
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKF
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKG
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH
Country: GB
Country Name: United Kingdom

Entry 7

Region: UKI
Country: GB
Country Name: United Kingdom

Entry 8

Region: UKJ
Country: GB
Country Name: United Kingdom

Entry 9

Region: UKK
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 79140000
Scheme: CPV
Description: Legal advisory and information services

Entry 2

Id: 98000000
Scheme: CPV
Description: Other community, social and personal services

Published documents

Entry 1

Id: 015214-2025
Url: https://www.find-tender.service.gov.uk/Notice/015214-2025 ↗
Format: text/html
Notice Type: UK4
Description: Tender notice on Find a Tender
Document Type: tenderNotice
Published: 15 Apr 2025, 12:27

Planning and budget

Documents

Entry 1

Id: 012969-2025
Url: https://www.find-tender.service.gov.uk/Notice/012969-2025 ↗
Format: text/html
Notice Type: UK2
Description: Preliminary market engagement notice on Find a Tender
Document Type: marketEngagementNotice
Published: 4 Apr 2025, 09:24

Milestones

Entry 1

Id: engagement
Type: engagement
Status: scheduled
Due: 11 Apr 2025, 00:59
Description: Support Service for all migrants into the city including vulnerable Asylum Seekers and Refugees. The Service will deliver legal advice and assistance to ensure that people receive all the resources they are entitled to, in accordance with relevant Legislation. The Council would like to invite new and existing providers to attend an upcoming online engagement opportunity on Thursday 10th April 2025, 15:00 – 15:450 to discuss this opportunity further. To book your place on the engagement opportunity please contact Joe.Holford@stoke.gov.uk with the following information Name, Provider Name, Telephone Number and Email Address and reference ‘Migration Support Service Engagement Opportunity’ in the subject.

Buyer, suppliers and contacts

Organisation 1

Id: GB-PPON-PDQZ-1442-RZTZ
Name: Stoke on Trent City Council

Roles

buyer

Address

Region: UKG23
Country: GB
Locality: Stoke-on-Trent
Postal Code: ST4 1HH
Country Name: United Kingdom
Street Address: Civic Centre, Glebe Street

Details

Url: http://www.stoke.gov.uk ↗

Classifications

Entry 1

Id: publicAuthoritySubCentralGovernment
Scheme: UK_CA_TYPE
Description: Public authority - sub-central government

Identifier

Id: PDQZ-1442-RZTZ
Scheme: GB-PPON

Contact

Name: Dasa Kucharkova
Email: categorymanagement@stoke.gov.uk
Telephone: +44 178223

Organisation 2

Id: GB-FTS-159882
Name: Staffordshire North & Stoke on Trent Citizens Advice Bureaux

Roles

supplier

Address

Region: UKG23
Country: GB
Locality: Stoke-on-Trent
Postal Code: ST1 1HL
Country Name: United Kingdom
Street Address: Advice House, Cheapside

Details

Vcse: No
Scale: sme

Contact

Email: sam.hubbard@casns.org.uk

Award information

Award 1

Id: 1
Date: 4 Sept 2025, 00:00
Status: active
Has Renewal: Yes
Above Threshold: No
Main Procurement Category: services

Items

Item 1

Id: HDG/2025/868
Related Lot: HDG/2025/868

Delivery locations

Entry 1

Region: UKG23
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 79140000
Scheme: CPV
Description: Legal advisory and information services

Entry 2

Id: 98000000
Scheme: CPV
Description: Other community, social and personal services

Value

Amount: 224,929.95
Currency: GBP
Including VAT: 269,915.15

Renewal

Description: light touch Contract and will be for a 1+1+1 duration up to a maximum of 3 Years subject to funding.

Documents

Entry 1

Id: 053924-2025
Url: https://www.find-tender.service.gov.uk/Notice/053924-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 4 Sept 2025, 13:35

Suppliers

Supplier 1

Id: GB-FTS-159882
Name: Staffordshire North & Stoke on Trent Citizens Advice Bureaux

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 19 Sept 2025, 23:59

Related lots

HDG/2025/868

Contract period

Ends: 30 Sept 2026, 23:59
Starts: 1 Oct 2025, 00:00
Max Extent Date: 31 Mar 2030, 23:59

Recorded locations

Buyer location · Stoke-on-Trent · UKG23 · ST4 1HH · United Kingdom
Delivery location · UKC · United Kingdom
Delivery location · UKD · United Kingdom
Delivery location · UKE · United Kingdom
Delivery location · UKF · United Kingdom
Delivery location · UKG · United Kingdom
Delivery location · UKH · United Kingdom
Delivery location · UKI · United Kingdom
Delivery location · UKJ · United Kingdom
Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ocds-h6vhtk-04fd11-2025-09-04T13:35:20+01:00Preliminary market engagement notice on Find a Tender · 4 Sept 2025, 13:35