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PROCUREMENT OPPORTUNITY

Workforce Transformation Solutions Framework Agreement

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 22:50.

Opportunity overview

The objective of this framework is to provide Public Sector Organisations with a comprehensive range of digital transformation solutions to deliver measurable improvements in all areas of workforce management. The successful Supplier(s) will be expected to provide a fully managed solution providing a combination of expert advice, innovative technologies, powerful reporting and analytic tools, along with managed services and support to deliver operational efficiencies, improved service quality and real cost savings.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

APPLOCUM LIMITED

Matched by number
Shared published award value
£80m
Awarded
30 Jul 2025
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
active
Identifier
GB-COH 10332907
Location
Bolton, UKD36, BL1 1ET, United Kingdom
Shared published award value
£80m
Awarded
30 Jul 2025
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
active
Identifier
GB-COH 6426660
Location
Worcester, UKG12, B97 4HP, United Kingdom

VE3 GLOBAL LTD

Matched by number
Shared published award value
£80m
Awarded
30 Jul 2025
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
active
Identifier
GB-COH 07343436
Location
London, UKI41, EC2A 4NE, United Kingdom

APPLOCUM LIMITED

Matched by number
Contract value
£80m
Awarded
Not supplied
Contract signed
16 Dec 2025
Including VAT
£96m
Award ID
2
Status
active
Identifier
GB-COH 10332907
Location
Bolton, UKD36, BL1 1ET, United Kingdom

Classification

  • CPV48450000 — Time accounting or human resources software package
  • CPV79211110 — Payroll management services
  • CPV79414000 — Human resources management consultancy services
  • CPV79600000 — Recruitment services

Lots

  • Lot 1£80m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
F/065/WTS/25/MH
Status
complete
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Offers must be written in English and submitted via the Framework Host's e-sourcing portal at https://health-family.force.com/s/Welcome
Procurement Method Details
Open procedure

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
1 Dec 2027, 23:59

Techniques

Has Framework Agreement
Yes

Framework Agreement

Type
open
Method
withAndWithoutReopeningCompetition
Description
The Framework Agreement will be a multi supplier agreement. Award of Contracts will either be by direct award following a catalogue call off process, or by following a further competition process. All engagement and call-off contracts The following outlines a high-level process of how parties will engage each other. For a detailed explanation of the process and evaluation criteria to be used as part of this process please see Schedule 7 of the Template Framework Agreement (Document 4 of the ITT Pack). 1. Framework Suppliers will promote the Framework in their marketing to potential Participating Authorities to generate interest. 2. Interested Participating Authorities will be directed to information about this Framework. 3. Participating Authorities can then liaise directly with the Framework Host to satisfy themselves that the Framework meets their need. 4. The Framework Host will issue interested Participating Authorities with a briefing pack including details of how to utilise the Framework. 5. If a Participating Authority opts to utilise the Framework, the Participating Authority will follow the appropriate call-off process (with or without further competition). 6. At the conclusion of the call-off process, the Participating Authority will request a Framework Unique Reference Number from the Framework Host. The Framework Host will issue the Participating Authority with a Unique Reference Number which the Participating Authority can use to call-off the Goods under the Framework Agreement. At this point, the Participating Authority will be referred to as a Framework Host. Participating Authorities attempting to engage the successful Supplier without the Unique Reference Number are doing so outside of the remit of this Framework and as such the Framework Host can offer no assurance on legal compliance. 7. The Participating Authority awards a Call-off Contract. 8. The Framework Host will send a copy of each completed Call off Contract to the Framework Host (personally identifiable information may be redacted prior to sending), for the purposes of ensuring that all Charges payable for the Goods are in line with Framework Prices. This is a requirement of NHS England framework host accreditation; Countess of Chester Hospital Commercial Procurement Services will not be party to the Call-off Contract and will not be involved in contract negotiations. Award without further competition Each Framework in the Open Framework scheme will be a multi supplier Framework with a catalogue call-off mechanism. Where the call-off terms do not require any significant amendment or any supplementary terms and conditions other than those permitted by and in accordance with the procurement regulations and the NHS Terms and Conditions for the Provision of Goods, Participating Authorities may call off goods as and when required directly from a successful Framework Supplier following a catalogue evaluation of the information submitted from this tender exercise and using the defined award criteria. Catalogue rates will apply to any Call-off Contract awarded without further competition. Where these conditions are not met, the Participating Authority will follow the Call for Competition Procedure. Award following further competition If Participating Authorities want to allow Framework Suppliers to develop proposals or a solution in respect of their requirement; and/or they need to amend or refine the terms of the call-off contract to reflect their requirements (to the extent permitted by and in accordance with the procurement regulations and the NHS Terms and Conditions for the Provision of Goods, a further competition will be required. To award a Call-off Contract under a Framework through a further competition Participating Authorities should: 1. Develop a statement of requirements 2. Amend or refine the template call-off form and call-off terms to reflect the services required. 3. Refine the evaluation criteria and develop a scoring methodology. 4. Develop an invitation to tender pack, along with award criteria and further competition process. 5. Identify the framework suppliers capable of providing the services. 6. Invite all capable suppliers to tender by conducting a further competition in accordance with the regulations. 7. Evaluate tenders, score and provide feedback to bidders. 8. Sign the call-off form with the successful supplier including any supplementary terms or schedules identified in the tender. 9. Publish Contract Award Notice (Intention to Award) on the Find a Tender Service and follow the mandated standstill period. 10. At the conclusion of the standstill period, publish a Corrigendum to the Contract Award Notice (intention to award) declaring that the contract has now been awarded. The following criteria and weightings shall apply to the evaluation for direct award and of tenders received through the further competition procedure. Contracting Authorities may apply sub-criteria appropriate to their requirements. Weightings and sub-weightings for the evaluation criteria will be set by the Contracting Authority and shall add up to 100%
Buyer Categories
The framework is available for use by all NHS bodies and other public sector organisations in the United Kingdom who are referenced within the FTS award notice.
Is Open Framework Scheme
Yes
Open Framework Scheme End Date
29 Sept 2033, 23:59

Expected award period

Ends
1 Aug 2025, 23:59

Tender Period

Ends
5 Jun 2025, 14:00

Enquiry period

Ends
29 May 2025, 17:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Participation Fees

Entry 1
Id
ocds-h6vhtk-04ee83
Description
Gain Share Fee - this will be 0.75% of the turnover of each Call-off Contract awarded under the Framework Agreement. The Gain Share Fee will be paid by the Supplier to the Framework Host for the duration of each Call-off Contract. Call-off Contracts may exceed the Framework Agreement expiry date and in such cases the Gain Share Fees will continue to be paid until the Call-off Contract Expiry date.

Type

win

Relative Value

Proportion
0.008
Monetary Value
award

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
80,000,000
Currency
GBP
Including VAT
96,000,000

Renewal

Description
This is Framework 1 of an Open Framework. The Term of the Open Framework shall be 8 years from the Commencement Date. It is intended that the Open Framework will be reopened every 24 months as the Framework Host deems necessary. At these points, incumbent framework suppliers will have the opportunity to revise their Tender, or they may leave their offer as per their last framework tender submission. The term of Framework 1 shall be 24 months from the commencement date.

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Technical Criteria
Type
quality

Numbers

Entry 1
Number
80
Weight
percentageExact
Criterion 2
Name
Social Value Declaration
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Name
Commercial Criteria
Type
price

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Ends
14 Mar 2028, 23:59
Starts
15 Mar 2026, 00:00
Max Extent Date
14 Mar 2033, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
The conditions of participation relating to the legal and financial capacity are set out in the ITT Pack, in the procurement specific questionnaire (Questionnaire 1). The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire (Questionnaire 1 of the ITT Pack and the Instructions and Guidance to Tenderers (Document 1 of the ITT Pack).
Criterion 2
Type
technical
Description
The conditions of participation relating to the technical capability are set out in the ITT Pack, in the procurement specific questionnaire (Questionnaire 1). The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire (Questionnaire 1 of the ITT Pack and the Instructions and Guidance to Tenderers (Document 1 of the ITT Pack).

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48450000
Scheme
CPV
Description
Time accounting or human resources software package
Entry 2
Id
79211110
Scheme
CPV
Description
Payroll management services
Entry 3
Id
79414000
Scheme
CPV
Description
Human resources management consultancy services
Entry 4
Id
79600000
Scheme
CPV
Description
Recruitment services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
A-776
Format
application/pdf
Description
List of eligible users for the framework
Document Type
biddingDocuments
Entry 3
Id
016467-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
23 Apr 2025, 11:54

Planning and budget

Documents

Entry 1
Id
009928-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
18 Mar 2025, 14:34

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
26 Mar 2025, 23:59
Description
The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents. Suppliers participating in this market consultation are not guaranteed to receive either an Invitation to Tender (if Invitations to Tender are issued), or a place on any framework agreement which may be awarded following an Invitation to Tender. Please email info@coch-cps.co.uk to express interest in taking part in this market engagement process. We will then be in contact to arrange the next steps.

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-RJR
Name
COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

Roles

buyer

Address

Region
UKD63
Country
GB
Locality
Chester
Postal Code
CH2 1UL
Country Name
United Kingdom
Street Address
Liverpool Road

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
RJR
Scheme
GB-NHS

Contact

Additional Identifiers

Entry 1
Id
PGCG-2135-TXWL
Scheme
GB-PPON
Organisation 2
Id
GB-COH-10332907
Name
APPLOCUM LIMITED

Roles

supplier

Address

Region
UKD36
Country
GB
Locality
Bolton
Postal Code
BL1 1ET
Country Name
United Kingdom
Street Address
Clive House

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
10332907
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PQMB-4192-DRNL
Scheme
GB-PPON
Organisation 3
Id
GB-COH-6426660
Name
Liaison Financial Services Limited

Roles

supplier

Address

Region
UKG12
Country
GB
Locality
Worcester
Postal Code
B97 4HP
Country Name
United Kingdom
Street Address
Estate House Evesham Street

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
6426660
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PVNR-7993-CQYD
Scheme
GB-PPON
Organisation 4
Id
GB-COH-07343436
Name
VE3 GLOBAL LTD

Roles

supplier

Address

Region
UKI41
Country
GB
Locality
London
Postal Code
EC2A 4NE
Country Name
United Kingdom
Street Address
86-90 Paul Street

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
07343436
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PXDH-7267-YHNX
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
31 Jul 2025, 00:00
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
31 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48450000
Scheme
CPV
Description
Time accounting or human resources software package
Entry 2
Id
79211110
Scheme
CPV
Description
Payroll management services
Entry 3
Id
79414000
Scheme
CPV
Description
Human resources management consultancy services
Entry 4
Id
79600000
Scheme
CPV
Description
Recruitment services

Value

Amount
80,000,000
Currency
GBP
Including VAT
96,000,000

Renewal

Description
This is Framework 1 of an Open Framework. The Term of the Open Framework shall be 8 years from the Commencement Date. It is intended that the Open Framework will be reopened every 24 months as the Framework Host deems necessary. At these points, incumbent framework suppliers will have the opportunity to revise their Tender, or they may leave their offer as per their last framework tender submission. The term of Framework 1 shall be 24 months from the commencement date.

Documents

Entry 1
Id
044667-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
31 Jul 2025, 11:36

Suppliers

Supplier 1
Id
GB-COH-10332907
Name
APPLOCUM LIMITED
Supplier 2
Id
GB-COH-6426660
Name
Liaison Financial Services Limited
Supplier 3
Id
GB-COH-07343436
Name
VE3 GLOBAL LTD

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
13 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Aug 2027, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2033, 23:59

Standstill Period

Ends
12 Aug 2025, 23:59
Award 2
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48450000
Scheme
CPV
Description
Time accounting or human resources software package
Entry 2
Id
79211110
Scheme
CPV
Description
Payroll management services
Entry 3
Id
79414000
Scheme
CPV
Description
Human resources management consultancy services
Entry 4
Id
79600000
Scheme
CPV
Description
Recruitment services

Suppliers

Supplier 1
Id
GB-COH-10332907
Name
APPLOCUM LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
30 Sept 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
80,000,000
Currency
GBP
Including VAT
96,000,000

Period

Ends
29 Oct 2027, 23:59
Starts
30 Sept 2025, 00:00
Max Extent Date
29 Sept 2033, 23:59

Renewal

Description
This is Framework 1 of an Open Framework. The Term of the Open Framework shall be 8 years from the Commencement Date. It is intended that the Open Framework will be reopened every 24 months as the Framework Host deems necessary. At these points, incumbent framework suppliers will have the opportunity to revise their Tender, or they may leave their offer as per their last framework tender submission. The term of Framework 1 shall be 24 months from the commencement date.

Documents

Entry 1
Id
A-7682
Format
application/pdf
Document Type
contractSigned
Entry 2
Id
073074-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
12 Nov 2025, 11:01
Entry 2
Id
2
Status
active
Award ID
2
Date Signed
16 Dec 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
80,000,000
Currency
GBP
Including VAT
96,000,000

Period

Ends
29 Sept 2027, 23:59
Starts
16 Dec 2025, 00:00
Max Extent Date
29 Sept 2033, 23:59

Renewal

Description
This is Framework 1 of an Open Framework. The Term of the Open Framework shall be 8 years from the Commencement Date. It is intended that the Open Framework will be reopened every 24 months as the Framework Host deems necessary. At these points, incumbent framework suppliers will have the opportunity to revise their Tender, or they may leave their offer as per their last framework tender submission. The term of Framework 1 shall be 24 months from the commencement date.

Documents

Entry 1
Id
A-9254
Format
application/pdf
Document Type
contractSigned
Entry 2
Id
083341-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
16 Dec 2025, 12:52

Recorded locations

  • Buyer location · Chester · UKD63 · CH2 1UL · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04ee83-2025-12-16T12:52:22ZPreliminary market engagement notice on Find a Tender ·