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PROCUREMENT OPPORTUNITY

The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland

Procurement and Logistics Service on behalf of the Department of Health- Strategic Planning and Performance Group · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:00.

Opportunity overview

The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV85000000 — Health and social work services

Lots

  • The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland. Additional information: In section 1.2 it states that this procurement is a joint procurement. This is not a joint procurement; it is operated by Business Services Organisation PaLS on behalf of the Department of Health- Strategic Planning and Performance Group . The value in ll.1.7 and V.2.4 includes an initial contract period of 3 years with option to extend for up to 2 x 12 months, and for a further extension option of 18 months as detailed in section 27 of B Document SS20a Scoping and Specification. This value also includes provision for an increase in the overall budget to procure up to 40 percent additional Service, as detailed in section 1.6 of B Document SS20a Scoping and Specification.£1.9m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04afe7
Status
complete
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
II.2.14)

New Value

Text
Contract award notice published under F03: Contract award notice, Notice identifier: 2025/S 000-037990, relates to a F21 Social and other specific services – public contract.

Old Value

Legal basis

Id
32014L0024
Scheme
CELEX

Tender Period

Ends
14 Jan 2025, 15:00

Communication

Future Notice Date
30 Nov 2024, 00:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland. Additional information: In section 1.2 it states that this procurement is a joint procurement. This is not a joint procurement; it is operated by Business Services Organisation PaLS on behalf of the Department of Health- Strategic Planning and Performance Group . The value in ll.1.7 and V.2.4 includes an initial contract period of 3 years with option to extend for up to 2 x 12 months, and for a further extension option of 18 months as detailed in section 27 of B Document SS20a Scoping and Specification. This value also includes provision for an increase in the overall budget to procure up to 40 percent additional Service, as detailed in section 1.6 of B Document SS20a Scoping and Specification.

Value

Amount
1,894,028
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Contract period

Duration In Days
1,080

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UKN
Entry 3
Region
UKN

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-127791
Name
Business Services Organisation- Procurement and Logistics Service on behalf of The Strategic Planning and Performance Group of the Department of Health Northern Ireland

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Armagh
Postal Code
BT61 7PR
Country Name
United Kingdom
Street Address
73 Loughgall Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
Business Services Organisation- Procurement and Logistics Service on behalf of The Strategic Planning and Performance Group of the Department of Health Northern Ireland

Contact

Organisation 2
Id
GB-FTS-5600
Name
Procurement and Logistics Service

Roles

buyer

Address

Region
UKN
Locality
Armagh
Postal Code
BT61 7PR
Country Name
United Kingdom
Street Address
73 Loughgall Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
Procurement and Logistics Service

Contact

Organisation 3
Id
GB-FTS-181
Name
Belfast Health and Social Care Trust

Roles

buyer

Address

Region
UK
Locality
Belfast
Postal Code
BT9 7AB
Country Name
United Kingdom
Street Address
A Floor, Belfast City Hospital, Lisburn Road

Details

Identifier

Legal Name
Belfast Health and Social Care Trust

Contact

Organisation 4
Id
GB-FTS-2600
Name
Northern Health and Social Care Trust

Roles

buyer

Address

Region
UK
Locality
Antrim
Postal Code
BT41 2RL
Country Name
United Kingdom
Street Address
Bretten Hall, Bush Road

Details

Identifier

Legal Name
Northern Health and Social Care Trust

Contact

Organisation 5
Id
GB-FTS-182
Name
Western Health and Social Care Trust

Roles

buyer

Address

Region
UK
Locality
Londonderry
Postal Code
BT47 6SB
Country Name
United Kingdom
Street Address
Altnagelvin Area Hospital, Glenshane Road

Details

Identifier

Legal Name
Western Health and Social Care Trust

Contact

Organisation 6
Id
GB-FTS-2601
Name
South Eastern Health and Social Care Trust

Roles

buyer

Address

Region
UK
Locality
Belfast
Postal Code
BT16 1RH
Country Name
United Kingdom
Street Address
Ulster Hospital, Upper Newtownards Rd

Details

Identifier

Legal Name
South Eastern Health and Social Care Trust

Contact

Organisation 7
Id
GB-FTS-2602
Name
Southern Health and Social Care Trust

Roles

buyer

Address

Region
UK
Locality
Portadown
Postal Code
BT63 5QQ
Country Name
United Kingdom
Street Address
Craigavon Area Hospital, 68 Lurgan Road

Details

Identifier

Legal Name
Southern Health and Social Care Trust

Contact

Organisation 8
Id
GB-FTS-51331
Name
DOH - Strategic Planning and Performance Group

Roles

buyer

Address

Region
UK
Locality
Belfast
Postal Code
BT2 8BS
Country Name
United Kingdom
Street Address
12-22 Linenhall Street

Details

Identifier

Legal Name
DOH - Strategic Planning and Performance Group

Contact

Organisation 9
Id
GB-FTS-132318
Name
BSO PaLS

Roles

reviewBody

Address

Locality
Armagh
Country Name
United Kingdom

Identifier

Legal Name
BSO PaLS
Organisation 10
Id
GB-FTS-153625
Name
Procurement and Logistics Service on behalf of the Department of Health- Strategic Planning and Performance Group

Roles

buyer

Address

Region
UK
Locality
Armagh
Postal Code
BT61 7PR
Country Name
United Kingdom
Street Address
Pinewood, Loughgall Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
Procurement and Logistics Service on behalf of the Department of Health- Strategic Planning and Performance Group

Contact

Organisation 11
Id
GB-FTS-153626
Name
Royal National Institute for Deaf People RNID

Roles

supplier

Address

Region
UK
Locality
Peterborough
Postal Code
PE2 6XU
Country Name
United Kingdom
Street Address
RNID, Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough

Details

Scale
large

Identifier

Legal Name
Royal National Institute for Deaf People RNID

Contact

Telephone
+020 32276127
Organisation 12
Id
GB-FTS-2603
Name
Business Services Organisation

Roles

reviewBody

Address

Locality
Belfast
Country Name
United Kingdom

Identifier

Legal Name
Business Services Organisation

Award information

Award 1
Id
037990-2025-1-1
Title
The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland
Status
active

Suppliers

Supplier 1
Id
GB-FTS-153626
Name
Royal National Institute for Deaf People RNID

Related lots

1

Contracts and changes

Entry 1
Id
037990-2025-1-1
Title
The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland
Status
active
Award ID
037990-2025-1-1
Date Signed
26 Jun 2025, 00:00

Value

Amount
1,894,028.5
Currency
GBP

Recorded locations

  • Buyer location · Armagh · UK · BT61 7PR · United Kingdom
  • Delivery location · UK
  • Delivery location · UKN

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04afe7-2025-07-08T09:48:51+01:00compiled ·