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PROCUREMENT OPPORTUNITY

Healthwatch Suffolk Services

Suffolk County Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:01.

Opportunity overview

Suffolk County Council (SCC) is seeking to procure a provider for the statutory provision of Healthwatch Suffolk services, in accordance with the Health and Social Care Act 2012, as amended in June 2022.The Act mandates the establishment of Local Healthwatch to empower citizens and communities in influencing and challenging the provision of health and social care services. SCC is obligated under the Local Government and Public Involvement in Health Act 2007 to ensure effective operation of Local Healthwatch within its jurisdiction.Local Healthwatch plays a crucial role in improving health and social care outcomes by engaging with the community to influence and monitor services. It helps people maintain employment, stability in their homes, social activity and education, while also reducing pressure on carers.By addressing health inequalities, Local Healthwatch contributes to reducing demand on healthcare services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Healthwatch Suffolk CIC

Match pending…
Contract value
£2m
Awarded
Not supplied
Contract signed
15 Apr 2025
Award ID
022081-2025-CD1432-1
Status
active
Location
Needham Market, UKH14, IP6 8RW, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • Suffolk County Council (SCC) is seeking to procure a provider for the statutory provision of Healthwatch Suffolk services, in accordance with the Health and Social Care Act 2012, as amended in June 2022.The Act mandates the establishment of Local Healthwatch to empower citizens and communities in influencing and challenging the provision of health and social care services. SCC is obligated under the Local Government and Public Involvement in Health Act 2007 to ensure effective operation of Local Healthwatch within its jurisdiction.Local Healthwatch plays a crucial role in improving health and social care outcomes by engaging with the community to influence and monitor services. It helps people maintain employment, stability in their homes, social activity and education, while also reducing pressure on carers.By addressing health inequalities, Local Healthwatch contributes to reducing demand on healthcare services.The contract period will be for 3 years (1st April 2025 – 31st March 2028) with the option to extend for up to a further 2 years.The total maximum contract value (including the extension period) is £1,955,000 excluding VAT. Please note there will be no inflationary uplift in the contract. The submission deadline is 18th November 2024 at 12noon.£2m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CD1432
Status
complete
Has Recurrence
No
Review Details
Suffolk County Council incorporates a minimum 10 calendar day standstill period from the point at which information on the award of contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. If an appeal regarding the award of contract has not been successfully resolved: The Public Contracts Regulations 2015 as amended provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules, to take action in the High Court (England, Wales and Northern Ireland) Any such action must be brought promptly)
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
18 Nov 2024, 12:00

Address

Street Address
Suffolk Sourcing

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
18 Nov 2024, 12:00

Tender Period

Ends
18 Nov 2024, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Bid Validity Period

Ends
1 Apr 2025, 23:59

Submission Method

written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
As stated in the procurement documents.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
Suffolk County Council (SCC) is seeking to procure a provider for the statutory provision of Healthwatch Suffolk services, in accordance with the Health and Social Care Act 2012, as amended in June 2022.The Act mandates the establishment of Local Healthwatch to empower citizens and communities in influencing and challenging the provision of health and social care services. SCC is obligated under the Local Government and Public Involvement in Health Act 2007 to ensure effective operation of Local Healthwatch within its jurisdiction.Local Healthwatch plays a crucial role in improving health and social care outcomes by engaging with the community to influence and monitor services. It helps people maintain employment, stability in their homes, social activity and education, while also reducing pressure on carers.By addressing health inequalities, Local Healthwatch contributes to reducing demand on healthcare services.The contract period will be for 3 years (1st April 2025 – 31st March 2028) with the option to extend for up to a further 2 years.The total maximum contract value (including the extension period) is £1,955,000 excluding VAT. Please note there will be no inflationary uplift in the contract. The submission deadline is 18th November 2024 at 12noon.

Value

Amount
1,955,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
90%
Criterion 2
Name
Charges (Finance)
Type
cost
Description
10%

Contract period

Ends
31 Mar 2030, 23:59
Starts
1 Apr 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH
Entry 2
Region
UKH
Entry 3
Region
UKH

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1145
Name
Suffolk County Council

Roles

buyer

Address

Region
UKH14
Locality
IPSWICH
Postal Code
IP1 2BX
Country Name
United Kingdom
Street Address
Endeavour House, Russell Road

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Suffolk County Council

Contact

Name
Michelle Youngs
Telephone
+44 1473265789
Organisation 2
Id
GB-FTS-3678
Name
Suffolk County Council

Roles

reviewBody

Address

Locality
Ipswich
Postal Code
IP1 2BX
Country Name
United Kingdom
Street Address
Endeavour House, 8 Russell Road

Identifier

Legal Name
Suffolk County Council
Organisation 3
Id
GB-FTS-148131
Name
Healthwatch Suffolk CIC

Roles

supplier

Address

Region
UKH14
Locality
Needham Market
Postal Code
IP6 8RW
Country Name
United Kingdom
Street Address
Unit 2, Norfolk House, Lion Barn Industrial Estate

Details

Scale
sme

Identifier

Legal Name
Healthwatch Suffolk CIC

Award information

Award 1
Id
022081-2025-CD1432-1
Title
Healthwatch Suffolk Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-148131
Name
Healthwatch Suffolk CIC

Related lots

1

Contracts and changes

Entry 1
Id
022081-2025-CD1432-1
Title
Healthwatch Suffolk Services
Status
active
Award ID
022081-2025-CD1432-1
Date Signed
16 Apr 2025, 00:00

Value

Amount
1,955,000
Currency
GBP

Recorded locations

  • Buyer location · IPSWICH · UKH14 · IP1 2BX · United Kingdom
  • Delivery location · UKH

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04adc8-2025-05-16T10:31:13+01:00compiled ·