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PROCUREMENT OPPORTUNITY

Cemetery & Crematorium Administration System

The Mayor and Commonalty and Citizens of the City of London · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:26.

Opportunity overview

The City of London went to tender for a contract duration of 5 years with an option to extend for an additional 2 years. ​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year. ​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856. ​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£337k
Awarded
Not supplied
Contract signed
26 May 2025
Award ID
027661-2025-1-1
Status
active
Location
Ballymena, Antrim, UK, BT43 7QA, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV48611000 — Database software package
  • CPV79121100 — Software copyright consultancy services

Lots

  • This contract was procured via an Open FTS procedure. ​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year. ​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856. ​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.£280k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
prj_COL_24087 or itt_COL_18448 or prj_176
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
8 Aug 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
8 Aug 2024, 12:00

Tender Period

Ends
8 Aug 2024, 12:00

Communication

Contract terms

Performance Terms
As stated within the procurement documents.
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Submission terms

Languages

en

Bid Validity Period

Duration In Days
2,520

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
As stated within the procurement documents.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
This contract was procured via an Open FTS procedure. ​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year. ​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856. ​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.

Value

Amount
280,000
Currency
GBP

Options

Description
The core contract terms is 60 months with the optional of an additional 24 month extension Therefore the potential contract length is 84 months. Please note that the contract value is up to £280,000 per annum in line with the published Tender Documents and the published Terms & Conditions, for the entire 7 year duration (84 months).

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
55
Criterion 2
Name
Responsible Procurement
Type
quality
Description
15
Criterion 3
Name
Commercial
Type
quality
Description
30
Criterion 4
Type
price
Description
55/15/30

Contract period

Duration In Days
2,520

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
The City of London Cemetery & Crematorium, Aldersbrook Rd, London E12 5DQ

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Additional Classifications

Entry 1
Id
48611000
Scheme
CPV
Description
Database software package
Entry 2
Id
79121100
Scheme
CPV
Description
Software copyright consultancy services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-135
Name
City of London Corporation

Roles

buyer

Address

Region
UKI
Locality
London
Postal Code
EC2P 2EJ
Country Name
United Kingdom
Street Address
Guildhall

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
City of London Corporation

Contact

Telephone
+44 2076063030
Organisation 2
Id
GB-FTS-143
Name
High Court, Royal Courts of Justice

Roles

reviewBody
reviewContactPoint

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Identifier

Legal Name
High Court, Royal Courts of Justice

Contact

Telephone
+44 20794760000
Organisation 3
Id
GB-FTS-139337
Name
The Mayor and Commonalty and Citizens of the City of London

Roles

buyer

Address

Region
UK
Locality
London
Postal Code
EC2P 2EJ
Country Name
United Kingdom
Street Address
Po Box 270, Guildhall

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
The Mayor and Commonalty and Citizens of the City of London

Contact

Telephone
+44 2076063030
Organisation 4
Id
GB-FTS-149323
Name
GSS (NI) Limited (PlotBox)

Roles

supplier

Address

Region
UK
Locality
Ballymena, Antrim
Postal Code
BT43 7QA
Country Name
United Kingdom
Street Address
The Ecos Centre, Kernohans Lane, Northern Ireland,

Details

Scale
large

Identifier

Legal Name
GSS (NI) Limited (PlotBox)
Organisation 5
Id
GB-FTS-3937
Name
High Court of England and Wales

Roles

reviewBody
mediationBody

Address

Locality
London
Postal Code
WC1A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, The Strand

Identifier

Legal Name
High Court of England and Wales
Organisation 6
Id
GB-FTS-137
Name
Cabinet Office

Roles

reviewContactPoint

Address

Locality
London
Postal Code
SW1A 2AS
Country Name
United Kingdom
Street Address
70 Whitehall

Identifier

Legal Name
Cabinet Office

Award information

Award 1
Id
027661-2025-1-1
Title
Cemetery & Crematorium Administration System
Status
active

Suppliers

Supplier 1
Id
GB-FTS-149323
Name
GSS (NI) Limited (PlotBox)

Related lots

1

Contracts and changes

Entry 1
Id
027661-2025-1-1
Title
Cemetery & Crematorium Administration System
Status
active
Award ID
027661-2025-1-1
Date Signed
27 May 2025, 00:00

Value

Amount
337,035
Currency
GBP

Recorded locations

  • Buyer location · London · UK · EC2P 2EJ · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-047c00-2025-05-27T11:32:23+01:00compiled ·