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PROCUREMENT OPPORTUNITY

NEPO508 Agency Staff

THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED T/A NEPO · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:19.

Opportunity overview

The Association of North East Councils, trading as North East Procurement Organisation (NEPO), is seeking to establish a Framework Agreement with a sole supplier; for the provision of a Vendor Neutral Managed Service for Temporary Agency Staff. The opportunity can be accessed via the Open eTendering system. Suppliers wishing to be considered for this Framework Agreement must register their expression of interest and submit a tender through the Open eTendering System. If not already registered, candidates should register on the Open eTendering system at https://www.open-uk.org/ Tenders must be submitted using the link above. Tenders submitted via post or email methods will not be accepted. If you need technical assistance from the Open Support team, this can be requested via open.support@nepo.org PLEASE NOTE: Open is accessible 24/7 however, technical support is available Monday - Thursday 8:30 - 5pm and Friday 8.30 - 4.30pm For guidance on how to submit your response through Open, please visit https://www.open-hub.org/training to access the available Training Guides. NEPO does not give any guarantee and/or warrant the actual value of orders (if any) that will be placed with the successful suppliers by any Contracting Authority using the Framework Agreement pursuant to this process and accepts no liability thereof.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Comensura Limited

Matched by number
Contract value
£925m
Awarded
Not supplied
Contract signed
4 Feb 2025
Award ID
003632-2025-1
Status
active
Identifier
GB-COH 04085767
Location
Luton, UK, LU1 3LU, United Kingdom

Classification

  • CPV79620000 — Supply services of personnel including temporary staff
  • CPV79600000 — Recruitment services

Lots

  • NEPO are using a two-stage, restricted procedure for this procurement, set out at Regulation 28 of the Public Contracts Regulations. A maximum of 5 organisations will be invited to the Invitation to Tender Stage (assuming that there are at least 5 suitably qualified organisations that pass the minimum criteria) following the evaluation of Tenderer's response to the Selection Questionnaire. If there are fewer than 5 organisations that pass the minimum criteria, then only those who pass will be invited to Invitation to Tender. If there are more than 5 organisations who pass the minimum criteria then the 5 highest scoring tenderers only, based on the scored questions within the SQ, will be invited to Invitation to Invitation to Tender. The minimum criteria are documented within Schedule 1 - Selection Questionnaire and Appendix 1 - Scoring Matrix and include a minimum threshold that must be achieved on the scored question. Following the evaluation of Tenderer's responses to the Selection Questionnaire, successful Tenderers will be invited to Invitation to Tender. Tenderers responses to the Invitation to Tender will be evaluated against the pre-defined evaluation criteria and NEPO will seek to award to a single operator who has been identified as submitting the most economically advantageous tender. The selection questionnaire document also contains an ITT overview that sets out the high-level requirements of the Framework Agreement. This document will allow suppliers to determine if they are interested in this opportunity and consider whether they have the required capability and capacity to deliver the Framework Agreement.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
79620000
Status
complete
Has Recurrence
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
Estimated timing for further notices to be published: 12 months prior to the published expiry date

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
The Framework Term reflects the complexity, cost and resource of the supplier and Contracting Authorities in the implementation of the solution, including time and resource required in the mobilisation, transition arrangements, supply chain migration, supplier onboarding, systems integration and user set-up/training.
Maximum Participants
1

Tender Period

Ends
20 Sept 2024, 12:00

Communication

Future Notice Date
5 Aug 2024, 00:00

Classification

Id
79620000
Scheme
CPV
Description
Supply services of personnel including temporary staff

Submission terms

Languages

en

Bid Validity Period

Duration In Days
120

Submission Method

electronicSubmission
written

Participation Fees

Entry 1
Id
1

Type

document

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
NEPO are using a two-stage, restricted procedure for this procurement, set out at Regulation 28 of the Public Contracts Regulations. A maximum of 5 organisations will be invited to the Invitation to Tender Stage (assuming that there are at least 5 suitably qualified organisations that pass the minimum criteria) following the evaluation of Tenderer's response to the Selection Questionnaire. If there are fewer than 5 organisations that pass the minimum criteria, then only those who pass will be invited to Invitation to Tender. If there are more than 5 organisations who pass the minimum criteria then the 5 highest scoring tenderers only, based on the scored questions within the SQ, will be invited to Invitation to Invitation to Tender. The minimum criteria are documented within Schedule 1 - Selection Questionnaire and Appendix 1 - Scoring Matrix and include a minimum threshold that must be achieved on the scored question. Following the evaluation of Tenderer's responses to the Selection Questionnaire, successful Tenderers will be invited to Invitation to Tender. Tenderers responses to the Invitation to Tender will be evaluated against the pre-defined evaluation criteria and NEPO will seek to award to a single operator who has been identified as submitting the most economically advantageous tender. The selection questionnaire document also contains an ITT overview that sets out the high-level requirements of the Framework Agreement. This document will allow suppliers to determine if they are interested in this opportunity and consider whether they have the required capability and capacity to deliver the Framework Agreement.

Renewal

Description
NEPO anticipate that this Framework Agreement will be subject to renewals at its expiry.

Award criteria

Criteria

Criterion 1
Name
Framework Resource
Type
quality
Description
6
Criterion 2
Name
Implementation - Project Plan
Type
quality
Description
6
Criterion 3
Name
Implementation - Agency Supply Chain Migration
Type
quality
Description
5
Criterion 4
Name
Service Delivery
Type
quality
Description
5
Criterion 5
Name
Compliance, Safeguarding and Vetting
Type
quality
Description
6
Criterion 6
Name
Supply Chain Management
Type
quality
Description
4
Criterion 7
Name
Supply Chain Performance
Type
quality
Description
5
Criterion 8
Name
Agency Social Care
Type
quality
Description
7
Criterion 9
Name
Reporting and Data Assurance
Type
quality
Description
4
Criterion 10
Name
Managed Service Provider Fees
Type
quality
Description
2
Criterion 11
Name
Agency Supplier Fees
Type
quality
Description
2
Criterion 12
Name
System Demonstration
Type
quality
Description
8
Criterion 13
Name
Social Value (Qualitative)
Type
quality
Description
7
Criterion 14
Name
Social Value (Quantitative)
Type
quality
Description
3
Criterion 15
Type
price
Description
30

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK
Entry 3
Region
UK

Additional Classifications

Entry 1
Id
79600000
Scheme
CPV
Description
Recruitment services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-52433
Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

Roles

buyer
centralPurchasingBody

Address

Region
UKC
Locality
Gateshead
Postal Code
NE8 3DF
Country Name
United Kingdom
Street Address
Northern Design Centre, Abbots Hill, Baltic Business Quarter

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED
No Identifier Rationale
notOnAnyRegister

Contact

Name
Rhian Hepple
Telephone
+44 1916380040
Organisation 2
Id
GB-FTS-122041
Name
The Association of North East Councils, trading as North East Procurement Organisation (NEPO)

Roles

buyer
centralPurchasingBody

Address

Region
UKC
Locality
Gateshead
Postal Code
NE8 3DF
Country Name
United Kingdom
Street Address
Northern Design Centre, Abbots Hill

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
The Association of North East Councils, trading as North East Procurement Organisation (NEPO)
No Identifier Rationale
notOnAnyRegister

Contact

Name
Rhian Hepple
Organisation 3
Id
GB-FTS-114779
Name
NEPO

Roles

reviewBody

Address

Locality
Gateshead
Postal Code
NE8 3DF
Country Name
United Kingdom
Street Address
Northern Design Centre, Abbot's Hill

Identifier

Legal Name
NEPO
Organisation 4
Id
GB-FTS-136953
Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED T/A NEPO

Roles

buyer
centralPurchasingBody

Address

Region
UKC
Locality
Gateshead
Postal Code
NE8 3DF
Country Name
United Kingdom
Street Address
Northern Design Centre, Abbots Hill

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED T/A NEPO
No Identifier Rationale
notOnAnyRegister

Contact

Name
Rhian Hepple
Telephone
+44 1916380040
Organisation 5
Id
GB-COH-04085767
Name
Comensura Limited

Roles

supplier

Address

Region
UK
Locality
Luton
Postal Code
LU1 3LU
Country Name
United Kingdom
Street Address
First Floor, Mulberry House, 750 Capability Green

Details

Scale
large

Identifier

Id
04085767
Scheme
GB-COH
Legal Name
Comensura Limited

Award information

Award 1
Id
003632-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-04085767
Name
Comensura Limited

Related lots

1

Contracts and changes

Entry 1
Id
003632-2025-1
Status
active
Award ID
003632-2025-1
Date Signed
4 Feb 2025, 00:00

Value

Amount
925,000,000
Currency
GBP

Recorded locations

  • Buyer location · Gateshead · UKC · NE8 3DF · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-046b72-2025-02-04T12:58:37Zcompiled ·