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PROCUREMENT OPPORTUNITY

Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:13.

Opportunity overview

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to award a contract for Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Adferiad Recovery

Match pending…
Contract value
£539.6k
Awarded
Not supplied
Contract signed
11 Dec 2024
Award ID
008874-2025-1
Status
active
Location
Swansea, UKL18, sa79fe, United Kingdom

Classification

  • CPV85323000 — Community health services

Lots

  • Cardiff and Vale University Health Board are seeking the provision of a team of community connectors to work at GP Practice level, to provide a mechanism for sign posting and directing identified patients (over the age of 18 years) to appropriate community support groups/networks and services specific to their social and wellbeing needs. This contract will be geographically focused on the three clusters within the Southern arc of Cardiff: Cardiff East (4 GP practices), Cardiff Southeast (8 GP practices) and City and South Cardiff Cluster (6 practices). The total population of the three clusters is 164,170. Much of this population is made up by BAME communities and other hard to reach groups including Travelers, the Homeless, Sex Workers, and Asylum Seekers. Key elements of the requirement include: - Each cluster will have a designated community connector, who will be active in the practices and available Monday to Friday, building a robust working relationship with the practice staff. They will also be required to share information on a weekly or bi-weekly basis, especially outcomes of patient involvement. - GP staff can refer patients to community connectors, who can then signpost to wider third sector organisations and act as experts on these services. They can also accept self-referrals from patients registered at the practice. - Community Connectors will act as an expert resource to practice based staff and be responsible for supporting the individuals to contact or access services or, where necessary make referrals on behalf of the patient / individual. - The model that is introduced in each of the three clusters will need to be bespoke to the cultural and socio-economic needs of the populations served- this includes consideration of language needs. - There must be appropriate management of safeguarding issues. - The Community Connectors should act as a main point of contact for patients should they have any queries following their signposting.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CAV-FTS-55864
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
8 May 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
8 May 2024, 12:00

Tender Period

Ends
8 May 2024, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
85323000
Scheme
CPV
Description
Community health services

Submission terms

Languages

en
cy

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Cardiff and Vale University Health Board are seeking the provision of a team of community connectors to work at GP Practice level, to provide a mechanism for sign posting and directing identified patients (over the age of 18 years) to appropriate community support groups/networks and services specific to their social and wellbeing needs. This contract will be geographically focused on the three clusters within the Southern arc of Cardiff: Cardiff East (4 GP practices), Cardiff Southeast (8 GP practices) and City and South Cardiff Cluster (6 practices). The total population of the three clusters is 164,170. Much of this population is made up by BAME communities and other hard to reach groups including Travelers, the Homeless, Sex Workers, and Asylum Seekers. Key elements of the requirement include: - Each cluster will have a designated community connector, who will be active in the practices and available Monday to Friday, building a robust working relationship with the practice staff. They will also be required to share information on a weekly or bi-weekly basis, especially outcomes of patient involvement. - GP staff can refer patients to community connectors, who can then signpost to wider third sector organisations and act as experts on these services. They can also accept self-referrals from patients registered at the practice. - Community Connectors will act as an expert resource to practice based staff and be responsible for supporting the individuals to contact or access services or, where necessary make referrals on behalf of the patient / individual. - The model that is introduced in each of the three clusters will need to be bespoke to the cultural and socio-economic needs of the populations served- this includes consideration of language needs. - There must be appropriate management of safeguarding issues. - The Community Connectors should act as a main point of contact for patients should they have any queries following their signposting.

Renewal

Description
With option to extend for an additional 12 months to 30th June 2027 at the sole discretion of the Cardiff and Vale University Local Health Board.

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Contract period

Ends
30 Jun 2026, 23:59
Starts
1 Jul 2024, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL22
Entry 2
Region
UKL22

Additional Classifications

Entry 1
Id
85323000
Scheme
CPV
Description
Community health services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-109
Name
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Cardiff
Postal Code
CF15 7QZ
Country Name
United Kingdom
Street Address
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contact

Telephone
+44 1443848585
Organisation 2
Id
GB-FTS-111
Name
High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, The Strand

Identifier

Legal Name
High Court

Contact

Telephone
+44 2079477501
Organisation 3
Id
GB-FTS-74493
Name
Adferiad Recovery

Roles

supplier

Address

Region
UKL18
Locality
Swansea
Postal Code
sa79fe
Country Name
United Kingdom
Street Address
Unit B3, Lakeside Technology Park, Llansamlet

Details

Scale
large

Identifier

Legal Name
Adferiad Recovery

Award information

Award 1
Id
008874-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-74493
Name
Adferiad Recovery

Related lots

1

Contracts and changes

Entry 1
Id
008874-2025-1
Status
active
Award ID
008874-2025-1
Date Signed
11 Dec 2024, 00:00

Value

Amount
539,634.33
Currency
GBP

Recorded locations

  • Buyer location · Cardiff · UK · CF15 7QZ · United Kingdom
  • Delivery location · UKL22

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04531b-2025-03-12T08:55:13Zcompiled ·