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PROCUREMENT OPPORTUNITY

Music Hub Customer Relationship Management System

Norfolk County Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:08.

Opportunity overview

Norfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SpeedAdmin ApS

No match
Contract value
£38.6k
Awarded
Not supplied
Contract signed
27 Jan 2025
Award ID
002728-2025-Music Hub Customer Relationship Management System-1
Status
active
Identifier
305348938
Location
Sonderborg, DK03, 6400, Denmark

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • The Power of Music: A National Plan for Music Education (NPME) outlines a bold vision for music education in England - that all children and young people should be able to create music, learn a musical instrument, make music with others, learn to sing, and progress their interests and talents as far as they would like. Partnership between the broad range of services, organisations, and educators that are relevant to the musical lives of children and young people is essential if this is to be achieved. The work of Norfolk County Council’s Music Service and the opportunities being created through the current Norfolk Music Hub structure for a diverse range of children and young people, including those with SEND and from our more disadvantaged communities, fully supports our shared ambition for all children and young people to Flourish. Given the demonstrable positive impact that engagement in music has for individuals, it is also in line with Norfolk’s Health and Wellbeing Strategy and its priorities to drive integration, prioritise prevention, address inequalities, and enable resilient communities. Therefore, Norfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required. Additional information: The contract is for an initial 3 years term with the possibility of further extensions up to an additional 4 years.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NCCT42883
Status
complete
Has Recurrence
No
Review Details
The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
5 Apr 2024, 11:00

Address

Street Address
NA

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
5 Apr 2024, 11:00

Tender Period

Ends
5 Apr 2024, 10:55

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Submission terms

Languages

en

Submission Method

written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
The Power of Music: A National Plan for Music Education (NPME) outlines a bold vision for music education in England - that all children and young people should be able to create music, learn a musical instrument, make music with others, learn to sing, and progress their interests and talents as far as they would like. Partnership between the broad range of services, organisations, and educators that are relevant to the musical lives of children and young people is essential if this is to be achieved. The work of Norfolk County Council’s Music Service and the opportunities being created through the current Norfolk Music Hub structure for a diverse range of children and young people, including those with SEND and from our more disadvantaged communities, fully supports our shared ambition for all children and young people to Flourish. Given the demonstrable positive impact that engagement in music has for individuals, it is also in line with Norfolk’s Health and Wellbeing Strategy and its priorities to drive integration, prioritise prevention, address inequalities, and enable resilient communities. Therefore, Norfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required. Additional information: The contract is for an initial 3 years term with the possibility of further extensions up to an additional 4 years.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Norfolk

Delivery locations

Entry 1
Region
UKH17
Entry 2
Region
UKH16
Entry 3
Region
UKH15
Entry 4
Region
UKH17
Entry 5
Region
UKH16
Entry 6
Region
UKH15

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-7364
Name
Norfolk County Council

Roles

buyer
reviewBody
reviewContactPoint
mediationBody

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Norfolk County Council

Contact

Organisation 2
Id
GB-FTS-136395
Name
SpeedAdmin ApS

Roles

supplier

Address

Region
DK03
Locality
Sonderborg
Postal Code
6400
Country Name
Denmark
Street Address
Solvang 17

Details

Scale
sme

Identifier

Id
305348938
Legal Name
SpeedAdmin ApS

Award information

Award 1
Id
002728-2025-Music Hub Customer Relationship Management System-1
Title
NCCT42883
Status
active

Suppliers

Supplier 1
Id
GB-FTS-136395
Name
SpeedAdmin ApS

Related lots

1

Contracts and changes

Entry 1
Id
002728-2025-Music Hub Customer Relationship Management System-1
Title
NCCT42883
Status
active
Award ID
002728-2025-Music Hub Customer Relationship Management System-1
Date Signed
27 Jan 2025, 00:00

Value

Amount
38,600
Currency
GBP

Recorded locations

  • Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom
  • Delivery location · UKH15
  • Delivery location · UKH16
  • Delivery location · UKH17

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-044518-2025-01-27T14:51:06Zcompiled ·