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PROCUREMENT OPPORTUNITY

Extension- Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement

NHS Commercial Solutions · awardUpdate, contractUpdate

Tender information last checkedLast checked 5 Oct 2026, 08:48.

Opportunity overview

Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for three years with the option to extend for a further year. The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months. This will be from 23 January 2026 to 22 January 2027. The total value for this Framework Agreement was advertised as £200,000,000 . The revised total contract value for the 4 year contract is now £19,999,999. The overall scope of the Framework Agreement, Suppliers' appointment, Terms and Conditions remain unchanged.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Aprobrium Ltd (trading as Lexacom)

Matched by number
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 03835983
Location
Banbury, UK, United Kingdom

Aprobrium Ltd (trading as Lexacom)

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Location
Banbury, UK, OX162AF, United Kingdom

BigHand Limited

Matched by number
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 3128724
Location
London, UK, SE1 1SD, United Kingdom

Crescendo Systems Ltd

Matched by number
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 4944050
Location
Feltham, UK, United Kingdom

DICT8 Limited

Matched by number
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 4781165
Location
London, UK, United Kingdom

Dictate IT Limited

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 4930122
Location
Milton Keynes, UK, United Kingdom

Dictate IT Limited

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Location
Milton Keynes, UK, United Kingdom

EpiQ Europe Ltd

Matched by number
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 02656370
Location
London, UK, United Kingdom

G2 Speech UK Ltd

Matched by number
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 4424839
Location
London, UK, United Kingdom

InventAsia Limited trading as Prescribe Digital

Matched by number
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 05271209
Location
Hereford, UK, United Kingdom

InventAsia Limited trading as Prescribe Digital

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Location
Hereford, UK, United Kingdom

Nuance Communications Ireland Limited

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 503352
Location
Marlow, UK, United Kingdom

Nuance Communications Ireland Limited

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Location
Marlow, UK, United Kingdom

OKS International Limited

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 10485494
Location
London, UK, United Kingdom

OKS International Limited

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Location
London, UK, United Kingdom

ScribeTECH (UK) Ltd

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH 03114547
Location
London, UK, United Kingdom

ScribeTECH (UK) Ltd

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Location
London, UK, United Kingdom

T-Pro

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Identifier
GB-COH IE273216
Location
Dublin, IE0, Ireland

T-Pro

Match pending…
Shared contract value
£20m
Awarded
Not supplied
Contract signed
23 Jan 2023
Suppliers
One of 19 awarded suppliers
Award ID
000723-2026-5257-4667-1
Status
active
Location
Dublin, UK, United Kingdom

Classification

  • CPV79500000 — Office-support services
  • CPV32332100 — Dictating machines

Lots

  • NHS Commercial Solutions is extending this Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services for a 12 month periodValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
5257-4667
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
79500000
Description
Office-support services

Lots and requirements

Entry 1
Id
All Lots
Title
NHS Commercial Solutions is extending this Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services for a 12 month period
Description
The scope of services is as follows: Lot 1: Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services Lot 2: In-house and outsourced digital dictation service solution Lot 3: Outsourced transcription service solution Lot 4: Managed Service Solution

Contract period

Starts
23 Jan 2023, 00:00
Ends
22 Jan 2026, 23:59

Items and delivery

Item 1
Id
All Lots
Related Lot
All Lots

Additional Classifications

Entry 1
Scheme
CPV
Id
32332100
Description
Dictating machines

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
NHS Commercial Solutions
Id
GB-CHC-1126477

Identifier

Legal Name
NHS Commercial Solutions
Id
1126477
Scheme
GB-CHC

Address

Street Address
The Atrium. Curtis Road.
Locality
Dorking
Region
UK
Country Name
United Kingdom

Contact

Name
NHSCS Digital Team
Telephone
+44 1306646822

Roles

buyer

Details

Organisation 2
Name
InventAsia Limited trading as Prescribe Digital
Id
GB-COH-05271209

Identifier

Legal Name
InventAsia Limited trading as Prescribe Digital
Id
05271209
Scheme
GB-COH

Address

Locality
Hereford
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
Aprobrium Ltd (trading as Lexacom)
Id
GB-COH-03835983

Identifier

Legal Name
Aprobrium Ltd (trading as Lexacom)
Id
03835983
Scheme
GB-COH

Address

Street Address
OX162AF
Locality
Banbury
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 4
Name
BigHand Limited
Id
GB-COH-3128724

Identifier

Legal Name
BigHand Limited
Id
3128724
Scheme
GB-COH

Address

Locality
London
Region
UK
Postal Code
SE1 1SD
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 5
Name
Crescendo Systems Ltd
Id
GB-COH-4944050

Identifier

Legal Name
Crescendo Systems Ltd
Id
4944050
Scheme
GB-COH

Address

Locality
Feltham
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 6
Name
DICT8 Limited
Id
GB-COH-4781165

Identifier

Legal Name
DICT8 Limited
Id
4781165
Scheme
GB-COH

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 7
Name
Dictate IT Limited
Id
GB-COH-4930122

Identifier

Legal Name
Dictate IT Limited
Id
4930122
Scheme
GB-COH

Address

Locality
Milton Keynes
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 8
Name
G2 Speech UK Ltd
Id
GB-COH-4424839

Identifier

Legal Name
G2 Speech UK Ltd
Id
4424839
Scheme
GB-COH

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 9
Name
Nuance Communications Ireland Limited
Id
GB-COH-503352

Identifier

Legal Name
Nuance Communications Ireland Limited
Id
503352
Scheme
GB-COH

Address

Locality
Marlow
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 10
Name
ScribeTECH (UK) Ltd
Id
GB-COH-03114547

Identifier

Legal Name
ScribeTECH (UK) Ltd
Id
03114547
Scheme
GB-COH

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 11
Name
T-Pro
Id
GB-COH-IE273216

Identifier

Legal Name
T-Pro
Id
IE273216
Scheme
GB-COH

Address

Locality
Dublin
Region
IE0
Country Name
Ireland

Roles

supplier

Details

Scale
sme
Organisation 12
Name
OKS International Limited
Id
GB-COH-10485494

Identifier

Legal Name
OKS International Limited
Id
10485494
Scheme
GB-COH

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 13
Name
EpiQ Europe Ltd
Id
GB-COH-02656370

Identifier

Legal Name
EpiQ Europe Ltd
Id
02656370
Scheme
GB-COH

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 14
Name
Aprobrium Ltd (trading as Lexacom)
Id
GB-FTS-73502

Identifier

Legal Name
Aprobrium Ltd (trading as Lexacom)

Address

Locality
Banbury
Region
UK
Postal Code
OX162AF
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 15
Name
BigHand Limited
Id
GB-FTS-73505

Identifier

Legal Name
BigHand Limited

Address

Locality
London
Region
UK
Postal Code
SE1 1SD
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 16
Name
Crescendo Systems Ltd
Id
GB-FTS-73506

Identifier

Legal Name
Crescendo Systems Ltd

Address

Locality
Feltham
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 17
Name
DICT8 Limited
Id
GB-FTS-73504

Identifier

Legal Name
DICT8 Limited

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 18
Name
Dictate IT Limited
Id
GB-FTS-73507

Identifier

Legal Name
Dictate IT Limited

Address

Locality
Milton Keynes
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 19
Name
G2 Speech UK Ltd
Id
GB-FTS-38416

Identifier

Legal Name
G2 Speech UK Ltd

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 20
Name
InventAsia Limited trading as Prescribe Digital
Id
GB-FTS-73508

Identifier

Legal Name
InventAsia Limited trading as Prescribe Digital

Address

Locality
Hereford
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 21
Name
Nuance Communications Ireland Limited
Id
GB-FTS-73509

Identifier

Legal Name
Nuance Communications Ireland Limited

Address

Locality
Marlow
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 22
Name
ScribeTECH (UK) Ltd
Id
GB-FTS-73510

Identifier

Legal Name
ScribeTECH (UK) Ltd

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 23
Name
T-Pro
Id
GB-FTS-170627

Identifier

Legal Name
T-Pro

Address

Locality
Dublin
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 24
Name
Epiq Europe Ltd
Id
GB-FTS-73513

Identifier

Legal Name
Epiq Europe Ltd

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 25
Name
OKS International Limited
Id
GB-FTS-73514

Identifier

Legal Name
OKS International Limited

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 26
Name
Surrey and Borders Partnership Trust, on behalf of NHS Commercial Solutions
Id
GB-FTS-170628

Identifier

Legal Name
Surrey and Borders Partnership Trust, on behalf of NHS Commercial Solutions

Address

Locality
Leatherhead
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
000723-2026-5257-4667-1
Title
Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement
Status
active

Related lots

All Lots

Suppliers

Supplier 1
Id
GB-COH-05271209
Name
InventAsia Limited trading as Prescribe Digital
Supplier 2
Id
GB-COH-03835983
Name
Aprobrium Ltd (trading as Lexacom)
Supplier 3
Id
GB-COH-3128724
Name
BigHand Limited
Supplier 4
Id
GB-COH-4944050
Name
Crescendo Systems Ltd
Supplier 5
Id
GB-COH-4781165
Name
DICT8 Limited
Supplier 6
Id
GB-COH-4930122
Name
Dictate IT Limited
Supplier 7
Id
GB-COH-4424839
Name
G2 Speech UK Ltd
Supplier 8
Id
GB-COH-503352
Name
Nuance Communications Ireland Limited
Supplier 9
Id
GB-COH-03114547
Name
ScribeTECH (UK) Ltd
Supplier 10
Id
GB-COH-IE273216
Name
T-Pro
Supplier 11
Id
GB-COH-10485494
Name
OKS International Limited
Supplier 12
Id
GB-COH-02656370
Name
EpiQ Europe Ltd
Supplier 13
Id
GB-FTS-73502
Name
Aprobrium Ltd (trading as Lexacom)
Supplier 14
Id
GB-FTS-73505
Name
BigHand Limited
Supplier 15
Id
GB-FTS-73506
Name
Crescendo Systems Ltd
Supplier 16
Id
GB-FTS-73504
Name
DICT8 Limited
Supplier 17
Id
GB-FTS-73507
Name
Dictate IT Limited
Supplier 18
Id
GB-FTS-38416
Name
G2 Speech UK Ltd
Supplier 19
Id
GB-FTS-73508
Name
InventAsia Limited trading as Prescribe Digital
Supplier 20
Id
GB-FTS-73509
Name
Nuance Communications Ireland Limited
Supplier 21
Id
GB-FTS-73510
Name
ScribeTECH (UK) Ltd
Supplier 22
Id
GB-FTS-170627
Name
T-Pro
Supplier 23
Id
GB-FTS-73513
Name
Epiq Europe Ltd
Supplier 24
Id
GB-FTS-73514
Name
OKS International Limited

Contracts and changes

Entry 1
Id
000723-2026-5257-4667-1
Award ID
000723-2026-5257-4667-1
Title
Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement
Status
active
Date Signed
23 Jan 2023, 00:00

Items

Item 1
Id
All Lots
Title
NHS Commercial Solutions is extending this Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services for a 12 month period
Related Lot
All Lots

Classification

Scheme
CPV
Id
79500000
Description
Office-support services

Additional Classifications

Entry 1
Scheme
CPV
Id
32332100
Description
Dictating machines

Delivery locations

Entry 1
Region
UK

Value

Amount
19,999,999
Currency
GBP

Period

Starts
23 Jan 2023, 00:00
Ends
22 Jan 2026, 23:59

Amendments

Entry 1
Id
1
Description
Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for three years with the option to extend for a further year. The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months. This will be from 23 January 2026 to 22 January 2027. The total value for this Framework Agreement was advertised as £200,000,000 . The revised total contract value for the 4 year contract is now £19,999,999. The overall scope of the Framework Agreement, Suppliers' appointment, Terms and Conditions remain unchanged.
Rationale
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months. The total value for this Framework Agreement was advertised as £200,000,000 . The revised total contract value for the 4 year contract is now £19,999,999. The overal scope of the Framework Ageement, Suppliers' appointment, Terms and Conditions remain unchanged.

Recorded locations

  • Buyer location · Dorking · UK · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 000723-2026awardUpdate, contractUpdate ·